ToyotaTown - Service Centre
London, ON
3,025 Reviews of ToyotaTown - Service Centre
As always excellent service excellent service rep Always deal with Rob, returns emails keep's me updated, always pleasant, knowledgeable, excellent employee of your company. Need I say more. Excellent Always deal with Rob, returns emails keep's me updated, always pleasant, knowledgeable, excellent employee of your company. Need I say more. Excellent and excellent. More
Employee Mike Jansen I had a flat tire on the highway on Sunday. While waiting for the motor league in the heat Mike Jansen and employee of Toyota town stooped, and took I had a flat tire on the highway on Sunday. While waiting for the motor league in the heat Mike Jansen and employee of Toyota town stooped, and took the time to look after me and changed the time . He commented that he just wanted to make sure that Toyota town customers are looked after and happy. He would not take anything for helping me just wanted to make sure I was looked after and back on the road. He is a very kind and nice person who you should be very happy to have someone of this caliber and mindset working for you. I work in an industry that customer service is very important and I believe Mike went above and beyond in order to help. I was very appreciative of this help and it was a pleasure meeting him. Please express my sincere appreciation to Mike for a excellent job well done. Ron Mahon More
ToyotaTown Quick service. Peter was very knowledgeable about the service and service time. Kept me notified of what was happening and my options. Would definitel Quick service. Peter was very knowledgeable about the service and service time. Kept me notified of what was happening and my options. Would definitely recommend. More
Just Prime! Had the 8000 service done and told package detail job. Our Prius prime was better than new on pick up. Thanks. We’ll be back. Had the 8000 service done and told package detail job. Our Prius prime was better than new on pick up. Thanks. We’ll be back. More
Quick and efficient All parts were In stock on first visit and service completed in one day. Looking forward to dealing with Firis sharif for my future servicing needs. All parts were In stock on first visit and service completed in one day. Looking forward to dealing with Firis sharif for my future servicing needs. More
A Knowledgeable Service Tech .... an great asset I appreciate an intelligent answer when a question is asked and having a service tech who can deliver them is impressive. Firis took the time to pers I appreciate an intelligent answer when a question is asked and having a service tech who can deliver them is impressive. Firis took the time to personally show me an answer to a question I had about my RAV4.. I will ask for Firis by name next time I come in for service. Good customer service skills. Thanks for the positive experience. I will be back. More
Thanks Letter! It was a great pleasure dealing with Helena Vrabec I dropped my car Toyota corolla 2013, on July /14 /2018 at ToyotaTown service. she is a very helpf It was a great pleasure dealing with Helena Vrabec I dropped my car Toyota corolla 2013, on July /14 /2018 at ToyotaTown service. she is a very helpful,friendly,knowledgeable and professional staff. The car was greatly and efficiently looked after. Thank you for the excellent service and the great experience Thank you Helen Vrabec. More
Well Served My previous car had just been stolen and Chad Marques was sympathetic and gentle in helping me settle on a replacement. The 2014 Kia Optima that was My previous car had just been stolen and Chad Marques was sympathetic and gentle in helping me settle on a replacement. The 2014 Kia Optima that was on the lot turned out to be just the right choice for me and Chad made the arrangements for me to acguire it very comfortable. We had previously owned Toyota cars and have always found dealing with ToyotaTown a good experience. More
My New Dealer i visited the dealership for the first time to diagnose my highlander . Amanda krug took very good care of me very polite professional and friendly. i i visited the dealership for the first time to diagnose my highlander . Amanda krug took very good care of me very polite professional and friendly. i was also pleased my bill was minimal to what i anticipated. which i felt wow they didn't try dinging me for extras . I also was helped by chelsey who answered a few questions and made arrangements for dave high who was great let me test drive prius and yaris while i waited, i wouldn't think to buy a car any where else felt like i was dealing with family assume bunch. More
Restoring my car The staff were welcoming and professional. They have answered my questions with a smile. Amanda explained to me what is needed to be done;and, descri The staff were welcoming and professional. They have answered my questions with a smile. Amanda explained to me what is needed to be done;and, described the process and followed up the work on my car. The service was outstanding and I had my car shinny and smooth. I feel confident that my car is in excellent condition— like brand new. Thank you. More