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ToyotaTown - Service Centre

London, ON

4.8
3,025 Reviews

3,025 Reviews of ToyotaTown - Service Centre

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October 15, 2018

Recent service Very glad that Jason Defelice is back at Toyotatown. Can be confident that my vehicles are serviced as needed without any upselling!. Ask for Jason at More

by Cg9001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2018

Excellent Everything about my car repair was explained thoroughly by Helena. The repair was completed in a timely manner. I was updated by phone during the serv More

by C45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
October 11, 2018

Brittany Butler is such an asset to ToyotaTown!! Greeted me with a warm friendly welcome on a dark October morning. Everything went as she said it would!!! She is accurate, patient, and efficient! I More

by Bill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B B
October 11, 2018

Service Came in for my 16k service. Well taken care of and offered a few suggestions from my service advisor. We love it here. This is our fourth car from her More

by gscooby@mac.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
October 11, 2018

great service Have to fix couple things in a rush school day, appreciate the flexible shuttle service provided and make things done before the pick up kids at schoo More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
October 06, 2018

Service I have been going to Toyota for 5 years for service in Toronto. This location is nothing like that one. Called for 2 days to book an oil change and th More

by Terrible service
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Shelby Chisholm, Jodi Connell, Amanda Krug, B B, Helena Vrabec, Debb Crawford
Oct 09, 2018 -

ToyotaTown responded

Hi John, sorry to hear about your poor experience on the phone call. Please contact me directly and let me know how I can help. jrossini@toyota-town.com

October 05, 2018

Great service... as usual! Service Adviser was very meticulous, all concerns were addressed, and the vehicle received service in a timely, professional fashion. Dealership has v More

by Enzo Barberi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moniz
October 01, 2018

Service appointment Amanda was great to deal with. She went the extra mile to ensure my appointment time was honored. My wait was only 45 minutes. It was the best service More

by Ser498498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
October 01, 2018

Knowledgeable & Honest Caring Service Advise. Was treated well as a customer nice atmosphere , We love our Camry - Toyota builds great cars , will return in the future .Helena Vrabec keep up the g More

by Camry11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
October 01, 2018

Great customer service I was greeted fast and with a great attitude. I was in for detailing and car looked great and was done for a great price. More

by SandraW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
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