ToyotaTown - Service Centre
London, ON
3,025 Reviews of ToyotaTown - Service Centre
The service at Toyota was nothing but a great experience i found the people at Toyotatown were very professional and helpful with all my questions,,They always seem to go above and beyond,,Todd Servant handl i found the people at Toyotatown were very professional and helpful with all my questions,,They always seem to go above and beyond,,Todd Servant handled my business with expertise and knowledge,,I would highly recommend Toyota to friends and family Thanks Toyota More
Service Even though the service department was busy, I was greatful that Amanda was able to ensure my vehicle was serviced quickly as I had an enexpected appo Even though the service department was busy, I was greatful that Amanda was able to ensure my vehicle was serviced quickly as I had an enexpected appointment. More
Purchase/Service I purchased my first vehicle in 2015, from Toyota. The service was exceptional which prompted me to stay with them. I recently traded in my 2015 Cor I purchased my first vehicle in 2015, from Toyota. The service was exceptional which prompted me to stay with them. I recently traded in my 2015 Corolla for a 2019 which I love. The additional features enables me to save over $40 on my insurance instantly. My sales representative Sean O'Grady is very knowledgeable and was there every step of to way to guide and answer all the questions related to my purchase. Whenever I visit Toyota town I'm pleased to say every one is always helpful and courteous . It's hard for me to shop somewhere else. More
service efficient advisor lady the best. very timely and efficient.service advisor lady helena vrabec very informative and the best personality.thankyou very much.my first visit to this deale very timely and efficient.service advisor lady helena vrabec very informative and the best personality.thankyou very much.my first visit to this dealership . i will be back. More
Completely satisfactory! I have a great deal of confidence in the service provided at Toyotatown. I do not feel pressured to do unnecessary repairs. Keep up the good work. I have a great deal of confidence in the service provided at Toyotatown. I do not feel pressured to do unnecessary repairs. Keep up the good work. More
Amazing Service Advisor -Rob Dako It is always a pleasure to do business with Rob. He is definitely my "go to" person for servicing my daughter's Yaris. He is very knowledgeable on To It is always a pleasure to do business with Rob. He is definitely my "go to" person for servicing my daughter's Yaris. He is very knowledgeable on Toyota products, approachable and friendly. A true professional! Rob is trustworthy only recommending work and services that are required. He does an excellent job ensuring you understand why any required work is necessary. I am comfortable knowing Rob is taking good care of our Toyota. I always book my service appointments to align with Rob's working schedule. More
Flat tire! Excellent service given. I brought in my tire and dropped it off for repair. And it was ready as promised. Staff is so wonderful and the service area Excellent service given. I brought in my tire and dropped it off for repair. And it was ready as promised. Staff is so wonderful and the service area is spotless! More
Service staff that go above and beyond I had a winter service item that I needed to get done asap as I have to drive North unexpectedly. John and Rob went out of there way to accommodate g I had a winter service item that I needed to get done asap as I have to drive North unexpectedly. John and Rob went out of there way to accommodate getting my Rav4 worked on. I appreciate them doing this. Thanks More
Not enough personal care and attention. Did not get the feel that my service person really cared about me, as a customer. She was friendly enough, but I expect a little more, to keep me the Did not get the feel that my service person really cared about me, as a customer. She was friendly enough, but I expect a little more, to keep me there. When I left, I was not told what they did, and the girl (Cashier) did not explain anything, and spoke so fast, I couldn't understand her. There was no one waiting, so she could have taken her time. Not a real cozy feeling to make me come back. I could have done the same thing myself. I had to really read my bill, and call my service adviser the next day for an explanation. I should have been told about my mat being wrong! I should have been told that all the rust was removed from my brake pads. Does not influence my thinking of coming back. And I have the long term warranty!? Not very happy! Have no confidence in this establishment. More
With thanks! Helena was understanding and accommodating when there was a scheduling mix up, allowing all of the service I required for my vehicle to be completed. Helena was understanding and accommodating when there was a scheduling mix up, allowing all of the service I required for my vehicle to be completed. She remained calm and professional despite the initial frustration in my behalf about the possibility of having to return my vehicle at a future date. Thanks to the mechanics staff for working hard to squeeze my vehicle into the schedule also. More