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ToyotaTown - Service Centre

London, ON

4.8
3,025 Reviews

3,025 Reviews of ToyotaTown - Service Centre

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November 20, 2018

The service at Toyota was nothing but a great experience i found the people at Toyotatown were very professional and helpful with all my questions,,They always seem to go above and beyond,,Todd Servant handl More

by T.Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedram Ebrahimi
Jan 24, 2019 -

ToyotaTown responded

Hi T.J, Thank you for the review.

November 19, 2018

Service Even though the service department was busy, I was greatful that Amanda was able to ensure my vehicle was serviced quickly as I had an enexpected appo More

by Louise
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Jan 24, 2019 -

ToyotaTown responded

Hi Louise, Thank you for the review.

November 19, 2018

Purchase/Service I purchased my first vehicle in 2015, from Toyota. The service was exceptional which prompted me to stay with them. I recently traded in my 2015 Cor More

by Odette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif, Sean O'Grady
Jan 24, 2019 -

ToyotaTown responded

Hi Odette, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new Corolla!

November 16, 2018

service efficient advisor lady the best. very timely and efficient.service advisor lady helena vrabec very informative and the best personality.thankyou very much.my first visit to this deale More

by eezy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi there, Thank you for the review.

November 16, 2018

Completely satisfactory! I have a great deal of confidence in the service provided at Toyotatown. I do not feel pressured to do unnecessary repairs. Keep up the good work. More

by Allan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Jan 24, 2019 -

ToyotaTown responded

Hi Fangio, Thank you for the review.

November 16, 2018

Amazing Service Advisor -Rob Dako It is always a pleasure to do business with Rob. He is definitely my "go to" person for servicing my daughter's Yaris. He is very knowledgeable on To More

by Bob McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Dako
Jan 24, 2019 -

ToyotaTown responded

Hi Bob, Thank you for the review. We hope to see you back for future service appointments.

November 14, 2018

Flat tire! Excellent service given. I brought in my tire and dropped it off for repair. And it was ready as promised. Staff is so wonderful and the service area More

by Lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B B
Jan 24, 2019 -

ToyotaTown responded

Hi Lu, Thank you for the review.

November 13, 2018

Service staff that go above and beyond I had a winter service item that I needed to get done asap as I have to drive North unexpectedly. John and Rob went out of there way to accommodate g More

by EJM
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Dako
Jan 24, 2019 -

ToyotaTown responded

Hi EJM, Thank you for the review.

November 11, 2018

Not enough personal care and attention. Did not get the feel that my service person really cared about me, as a customer. She was friendly enough, but I expect a little more, to keep me the More

by Sunnydew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Firis Sharif, Toyota Tim, B B
Jan 24, 2019 -

ToyotaTown responded

Hi there, Thank you for your review and please accept our apologies. We take great pride in delivering a positive experience and clearly missed the mark on your recent visit. We would welcome an opportunity to demonstrate our commitment to providing a positively unique experience. Please contact us at 866-736-3112 directly.

November 10, 2018

With thanks! Helena was understanding and accommodating when there was a scheduling mix up, allowing all of the service I required for my vehicle to be completed. More

by Grateful
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi there, Thank you for the review.

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