ToyotaTown - Service Centre

Informed, clear and courteous I found the service to be well presented in a very courteous way. Everything was explained in an informed manor that was presented on equal terms. Fr I found the service to be well presented in a very courteous way. Everything was explained in an informed manor that was presented on equal terms. From beginning to end, all was comfortable and no surprises were experienced. I got exactly what I was told I would, which when making a service call is important. Trust is earned here! More

friendly and comfort feel comfort and relax. no worry for not knowing about the car. trustworthy for honesty. I can recommend this dealer to my friends and coworkers. feel comfort and relax. no worry for not knowing about the car. trustworthy for honesty. I can recommend this dealer to my friends and coworkers. More

always accomodating and professional everyone has been friendly, and accommodating at this dealership. no complaints. if I was asked to suggest this dealership to anyone else, I most c everyone has been friendly, and accommodating at this dealership. no complaints. if I was asked to suggest this dealership to anyone else, I most certainly would! More

Emergency Service During my travel to a family function I experienced a flat tire on the 401. Toyota Roadside Assistance was prompt in getting my tire changed however During my travel to a family function I experienced a flat tire on the 401. Toyota Roadside Assistance was prompt in getting my tire changed however I needed a new tire to complete my trip. Called the ToyotaTown dealership in London which was the nearest dealership at the time. Based on the call an appointment was set up and a new tire ordered. Arrived at the dealership where the service happened immediately and got me on my way. Jason DeFelice (Senior Service Manager) and the team (Joe Moniz) were very helpful and very professional. Certainly one of the best levels of customer service I have experienced. I have been a Toyota customer for 30 years and experiences like this remind me why. Thanks to the ToyotaTown Service team. More

Peace of Mind great service today , from Joe Moniz, Rob , the shuttle driver and the front desk! Thank You for everything and seeing me right away! I will be goin great service today , from Joe Moniz, Rob , the shuttle driver and the front desk! Thank You for everything and seeing me right away! I will be going back in the future! More

Good work I had the second schedule maintenance of my Corolla and they were one time to receive me and I got all the explanation I need. They also explained all I had the second schedule maintenance of my Corolla and they were one time to receive me and I got all the explanation I need. They also explained all the steps. More

Great service Always great service each time I’ve taken my vehicle here. Peter Engelmanas does an exceptional job on detailing. Allan Lindsay is a great mechanic Always great service each time I’ve taken my vehicle here. Peter Engelmanas does an exceptional job on detailing. Allan Lindsay is a great mechanic and knows his stuff. More

First service Great team. Speedy service. Staff was excellent and professional. Helena Vrabec was great. The vehicle getting a bath was a nice touch. Lounge is cool Great team. Speedy service. Staff was excellent and professional. Helena Vrabec was great. The vehicle getting a bath was a nice touch. Lounge is cool and comfortable. Great dealership. More

Soft breaks I am very pleased with the way Helena handled my case. They checked and tightened the breaks and made sure it was feeling right before I leave. They w I am very pleased with the way Helena handled my case. They checked and tightened the breaks and made sure it was feeling right before I leave. They went for a road test and then let me drive the vehicle in the parking lot with the technician. More

Camry services I always deal with peter when I bring my Camry in for service. He is very helpful and helps me when I come in for service I always deal with peter when I bring my Camry in for service. He is very helpful and helps me when I come in for service More