ToyotaTown - Service Centre
London, ON
3,028 Reviews of ToyotaTown - Service Centre
Super care for my 85 Supra Robert Dako and Joe Moniz were fantastic as usual. They are friendly, courteous, patient and very professional. I won't trust my 85 Supra with anyon Robert Dako and Joe Moniz were fantastic as usual. They are friendly, courteous, patient and very professional. I won't trust my 85 Supra with anyone else. Thanks again ToyotaTown for another excellent service experience! More
Courteous, informative and respectfull of your time I have been dealing with Toyotatown since 2012 when I bought my Sienna. My main service consultant through out the last few years has been Helena Vrab I have been dealing with Toyotatown since 2012 when I bought my Sienna. My main service consultant through out the last few years has been Helena Vrabec. I have found her to be very informative and willing to answer any of your questions as well as making suggestions on any new products that you are interested in. She even remembered that the last time that I was in that my Mother was not doing very well and asked me the next time that I was in how she was doing. I really appreciated her concern and was very impressed that she had remembered our last conversation moths ago. Thank you Helena! Its amazing how such a simple act of kindness can affect you in such a positive way. More
Happy customer Yesterday I met with Rob Drako at Toyota-Town service centre. I am thoroughly impressed with the way I was treated. Rob explained what was going to Yesterday I met with Rob Drako at Toyota-Town service centre. I am thoroughly impressed with the way I was treated. Rob explained what was going to be done showed the record of my car and how long it was going to take. They even offered me a free car wash (which it needed). When the work was done (early) Rob called to let me know and made suggestions for my next visit. There were no surprises. I was dealt with professionalism upon entering the service bay. Someone talks to you immediately and tells you what is going on. everyone was efficient, friendly and professional. The service bays are spotless too, you never have to worry about were you are stepping or what you are touching. I would highly recommend this dealership to anybody. More
Great Experience Today was the best service experience I've had in a long time (despite costing more than expected). Helena explained everything very clearly and got Today was the best service experience I've had in a long time (despite costing more than expected). Helena explained everything very clearly and got the information needed to answer my questions. It would be nice to see more women service advisors. More
GREAT SERVICE Amanda was great as usual, she is always very fast and focuses on the need of the car. she makes you feel comfortable and treats you as you are the on Amanda was great as usual, she is always very fast and focuses on the need of the car. she makes you feel comfortable and treats you as you are the only one there. If you have a toyota or any other car for that matter, take it to amanda and you will be taken care of. Very easy to deal with. More
Staff are pleasant and helpful. We receive quick service and our vehicle was serviced within the time stated and to our satisfaction. We were completely satisfied from start to finis We receive quick service and our vehicle was serviced within the time stated and to our satisfaction. We were completely satisfied from start to finish. More
Always there to help and find easy and fast solutions. Never any issues with this team. The informed and well-balanced service team always has my interests at heart. The Toyotatown service team is always w Never any issues with this team. The informed and well-balanced service team always has my interests at heart. The Toyotatown service team is always willing to find easy and fast solutions that do not cost an arm and a leg. Our Sienna is over 13 years old and has over 335,000 km on it, so one would expect it has lasted past its useful life. But no, this service team keeps the van going and it is still in excellent condition and we see no need to replace it, other than our desire to have another newer version or another type of vehicle from the Toyota family. As you know everyone loves that new car smell!! But no immediate need, because of this great service team. Well done everyone!! More
Great Job Amanda was on her game with the service and recommendations that needed to be done to my 2009 Camry. She called and emailed me to let me know certain Amanda was on her game with the service and recommendations that needed to be done to my 2009 Camry. She called and emailed me to let me know certain things needed to be attended to. We chatted about them and I said go for it and fix them! Amanda was professional and very pleasant to speak with. Two Thumbs up for the service and Amanda!! More
Excellent Service I've been dealing with this dealer since 2008. Always have had first class service. My most recent service required a part being sent from the wareho I've been dealing with this dealer since 2008. Always have had first class service. My most recent service required a part being sent from the warehouse. Robert Dako would keep me informed on the progress of the repair my vehicle. I've always had peace of mind and confidence in the service I receive. More
Saved the day! I awoke to a flat tire a couple of Fridays ago and after a neighbour pumped it up, I headed to Toyotatown, arriving unannounced. Rob welcomed me, and I awoke to a flat tire a couple of Fridays ago and after a neighbour pumped it up, I headed to Toyotatown, arriving unannounced. Rob welcomed me, and accommodated my problem into what was already a busy schedule. Thanks Rob and the team for getting me on my way! More