ToyotaTown - Service Centre
London, ON
3,026 Reviews of ToyotaTown - Service Centre
Very nice service very helpful and easy to deal with. I am happy to have this dealer especially people like Firis in helping us out...thank you and keep up! am happy to have this dealer especially people like Firis in helping us out...thank you and keep up! More
Recent Servicing Experience - ToyotaTown I recently brought my 2014 Camry into Toyotatown for scheduled servicing . The service was exactly as estimated. The only additional item was a cab I recently brought my 2014 Camry into Toyotatown for scheduled servicing . The service was exactly as estimated. The only additional item was a cabin filter which Helena Vrabec brought out and showed me the physical evidence of requiring immediate replacement. Helena brought a few items for future servicing as well as the probable cost of such service procedures and timelines. Helena is amazing with her knowledge and expertise of parts and service. This service consultant is definitely a "keeper" as she an asset to the service department at Toyotatown especially in the way she approaches customers with detailed explanations without that usual talking down to the customer that is usually the case at other auto service enterprises. Henry Masek More
Gave great advice for future visits and what types of repair/maintenance I should or shouldn't get done on my car. Overall good experience. repair/maintenance I should or shouldn't get done on my car. Overall good experience. More
NO Appointment /Needed new battery ASAP Like always a wonderful experience at Toyota Town with Helena and the other team members. I needed quick service as I had NO appointment, was in time Like always a wonderful experience at Toyota Town with Helena and the other team members. I needed quick service as I had NO appointment, was in time crunch and leaving town. She set the expectation and checked in on me throughout my wait time and upon completion had me out the door as soon as they could with a smile. Happy customer I am! More
I took my 4 Runner in for regular service and received outstanding treatment from Todd Servant, the Service Advisor. He was courteous, kind and thoroughly explained everything that needed to be done. I ha outstanding treatment from Todd Servant, the Service Advisor. He was courteous, kind and thoroughly explained everything that needed to be done. I have dealt with Todd before and will go to no one else. He is the best! More
The usual excellent service I have been getting my Toyota cars serviced at ToyotaTown for many years and have known Todd Servant for a good number of those years. Today, he agai I have been getting my Toyota cars serviced at ToyotaTown for many years and have known Todd Servant for a good number of those years. Today, he again delivered the excellent service I have come to expect. It starts with the check-in, continues with the updates (i.e. personal call to advise me of how the work is progressing) and culminates with a clear explanation of services performed and pricing. I appreciate the fact that Todd wants me to understand the process and explains everything clearly to me. I also made use of the shuttle on this occasion which only compliments the overall delivery of a great customer service experience. More
I always look forward to my visit to ToyotaTown on Wharncliffe. Amanda Krug did not disappoint. Amanda was friendly, knowledgeable, and efficient. She sat with me to explain the service performed on Wharncliffe. Amanda Krug did not disappoint. Amanda was friendly, knowledgeable, and efficient. She sat with me to explain the service performed on my Vehicle and was able to pay her at the same time. Perfect!! More
Explained exactly what had to be done. Called with updates and explained what options were available and the pricing. Vehicle was ready when promised. The end. updates and explained what options were available and the pricing. Vehicle was ready when promised. The end. More
50K Rav4 friendly service. Everything from the moment I booked my service to the point when I picked my car, after the service was done, went absolutely by the book, Helena.was Everything from the moment I booked my service to the point when I picked my car, after the service was done, went absolutely by the book, Helena.was profesional, knowledgeable and polite as usually. Special thanks also to Andy for a great shuttle drives. More
Good service. Work to be done was thoughtfully and clearly explained by the advisor. Work was done ahead of estimated time. Costs were reasonable. Will continue to bring my vehicle to this facility. clearly explained by the advisor. Work was done ahead of estimated time. Costs were reasonable. Will continue to bring my vehicle to this facility. More