ToyotaTown - Service Centre

The customer service is beyond anywhere else I've had service done. Helena was so personable and efficient, and even informed me they could replace the battery in my key fob (which I've not had for year service done. Helena was so personable and efficient, and even informed me they could replace the battery in my key fob (which I've not had for years!). Absolutely love that there are flavoured sparkling water available for the complimentary beverage, I'm usually limited to plain water because of avoiding sugar and caffeine. This small thing makes a big impression. More

Good drop in service on a battery issue Good service on a drop in for a battery issue. Todd Servant was pleasant, arranged for a ride home while the battery was replaced and back within the Good service on a drop in for a battery issue. Todd Servant was pleasant, arranged for a ride home while the battery was replaced and back within the time promised. Ron, the shuttle driver, did a great job both ways. More

Had the opportunity to bring my Tacoma in for a major servicing. Firis Shirif, was very courteous, polite and most importantly, Professional. He kept me updated on the status of my truck and took the tim servicing. Firis Shirif, was very courteous, polite and most importantly, Professional. He kept me updated on the status of my truck and took the time to talk to me. Awesome!! Chelsea Wakefield has been assisting me with my Taco for a while. No matter how busy she is, she’ll take the time to make sure that everything is ok with my truck. Like Firis Sharif and Joe Moniz, Chelsea Wakefield is friendly and professional and above all, there for me! Joe Moniz has assisted me greatly! No matter how busy he is, he’ll come out and talk to me and answer questions about my truck. He does the work on my Taco and is very knowledgeable and professional! Thanks, Guys for all that you do!! More

Takes the worry out While their lounge chairs are soft, clean and comfortable, they are too low for seniors/handicapped to get out of and should be replaced. Other than While their lounge chairs are soft, clean and comfortable, they are too low for seniors/handicapped to get out of and should be replaced. Other than that, I am impressed by how smoothly and efficiently the who operation appears to run. From entry to exit, it appears do work as required. Since I have never had to return immediately after a visit, I have to assume that the dark innards must work equally well. More

Good Place To Go Everyone is very friendly and helpful. Helena was especially good at explaining things to me. She was very patient. It is so helpful to have the sh Everyone is very friendly and helpful. Helena was especially good at explaining things to me. She was very patient. It is so helpful to have the shuttle. Driver was pleasant. More

Happy Customer I have purchased multiple vehicles from ToyotaTown at the Wharncliffe location in London, Ont. I always take my cars to the same garage for care and I have purchased multiple vehicles from ToyotaTown at the Wharncliffe location in London, Ont. I always take my cars to the same garage for care and maintenance and am always confident that the service provided is second to none. Staff in all departments are competent and friendly. I want to thank my last 2 service advisors, Helena Vrabec and Peter Engelmanas for their knowledge and professionalism. More

Service review Brought my 2018 Tundra in for a service . Todd was an absolute please to deal with very knowledgeable and thoughtful . He is an absolute gentleman and Brought my 2018 Tundra in for a service . Todd was an absolute please to deal with very knowledgeable and thoughtful . He is an absolute gentleman and provides the customer with honest reliable information More

Good maintenance experience at Toyota Town Cost of work and parts seemed reasonable. Generally Toyota Town has take very good care of my vehicle and I have had no significant reasons to be cri Cost of work and parts seemed reasonable. Generally Toyota Town has take very good care of my vehicle and I have had no significant reasons to be critical. Thanks especially to Service Advisor, Helene Vrabec. More

Thank you Helena for organizing the service and repair today for my car. Also explaining the problems found with the vehicle. Thank you Gord for the courteous shuttle service. today for my car. Also explaining the problems found with the vehicle. Thank you Gord for the courteous shuttle service. More

Always a great service experience Rob has been my service go-to service person since I purchased by first Toyota in 2005. Still providing excellent service and customer care - lately w Rob has been my service go-to service person since I purchased by first Toyota in 2005. Still providing excellent service and customer care - lately with my 2019 Rav4. More