ToyotaTown - Service Centre

I took my 4 Runner in for regular service and received outstanding treatment from Todd Servant, the Service Advisor. He was courteous, kind and thoroughly explained everything that needed to be done. I ha outstanding treatment from Todd Servant, the Service Advisor. He was courteous, kind and thoroughly explained everything that needed to be done. I have dealt with Todd before and will go to no one else. He is the best! More

The usual excellent service I have been getting my Toyota cars serviced at ToyotaTown for many years and have known Todd Servant for a good number of those years. Today, he agai I have been getting my Toyota cars serviced at ToyotaTown for many years and have known Todd Servant for a good number of those years. Today, he again delivered the excellent service I have come to expect. It starts with the check-in, continues with the updates (i.e. personal call to advise me of how the work is progressing) and culminates with a clear explanation of services performed and pricing. I appreciate the fact that Todd wants me to understand the process and explains everything clearly to me. I also made use of the shuttle on this occasion which only compliments the overall delivery of a great customer service experience. More

50K Rav4 friendly service. Everything from the moment I booked my service to the point when I picked my car, after the service was done, went absolutely by the book, Helena.was Everything from the moment I booked my service to the point when I picked my car, after the service was done, went absolutely by the book, Helena.was profesional, knowledgeable and polite as usually. Special thanks also to Andy for a great shuttle drives. More

Good service. Work to be done was thoughtfully and clearly explained by the advisor. Work was done ahead of estimated time. Costs were reasonable. Will continue to bring my vehicle to this facility. clearly explained by the advisor. Work was done ahead of estimated time. Costs were reasonable. Will continue to bring my vehicle to this facility. More

Went into toyotatown to have an oil change done on my Corolla. Once again everyone I dealt with was nice and I was in and out of there quickly. I was pleased. Corolla. Once again everyone I dealt with was nice and I was in and out of there quickly. I was pleased. More

Another Instance of Good Customer Service Went in for another oil change. Experience was good and quick as usual. Ended up having my headlights cleaned as well, but the price was great. Went in for another oil change. Experience was good and quick as usual. Ended up having my headlights cleaned as well, but the price was great. More

Helpful Quick Service Went in for a service, Peter was kind and helpful with getting me checked in and keeping me informed of the progress of the service. Service was done Went in for a service, Peter was kind and helpful with getting me checked in and keeping me informed of the progress of the service. Service was done in the timeline he gave me. More

Fabulous service and sales My car had a major service done. It was completed before the estimated time. I am disabled and Amanda offered to have the car returned to the bay r My car had a major service done. It was completed before the estimated time. I am disabled and Amanda offered to have the car returned to the bay rather than the lot which is something I really appreciate. While I was there, Amanda, at my request, arranged for Baz to meet with me about the new 2020 RAV4 Trail/TRD. He will be contacting me when the cars arrive. I also enjoyed my breakfast at the cafe, something which distinguished TT from other dealership in town, a place, incidentally, much closer to my home, like a half hour closer. More

Very efficient in a timely manner Amanda Krug was a very knowledgeable advisor for the needs of my car. She answered all of my questions and advised me of what work needed to be done. Amanda Krug was a very knowledgeable advisor for the needs of my car. She answered all of my questions and advised me of what work needed to be done. She kept me informed as to what was happening to my car. She also made recommendations as to what follow up would be required for my next visit. Thanks Amanda! More

Excellent Dealer Experience I have dealt with Toyota Town for 8 years, purchasing three vehicles during this time. Service pricing is reasonable, most staff members are pleas I have dealt with Toyota Town for 8 years, purchasing three vehicles during this time. Service pricing is reasonable, most staff members are pleasant to deal with. The finance office is hit and miss, when declining any F&I the mood changes to say the least. More