ToyotaTown - Service Centre

Excellent Service! I went into ToyotaTown on Wharncliffe to replace my airbags and I had a great experience. Helena Vrabec was amazing and filled me in about the process I went into ToyotaTown on Wharncliffe to replace my airbags and I had a great experience. Helena Vrabec was amazing and filled me in about the process and answered all my questions. Great customer service. More

Family has purchased/serviced multiple vehicles here. My daily driven ‘15 tundra included. Although I never made it inside the shop for this bigger service when dropping my truck off- Helena was incredibly daily driven ‘15 tundra included. Although I never made it inside the shop for this bigger service when dropping my truck off- Helena was incredibly helpful. She understood and took note of my concerns with the service and made a great effort to accommodate my requests. kept me updated on pricing/suggested work etc. Very honest, didn’t feel as though I was trying to be sold on anything. Will continue coming back! More

Attention To Customer Relations Service Advisor Firis S and Service Director John R resolved a parts logistics issue to complete warranty service on my vehicle. They provided an al Service Advisor Firis S and Service Director John R resolved a parts logistics issue to complete warranty service on my vehicle. They provided an alternate transportation arrangement while my vehicle was being serviced, and gave me regular status updates. Though the service took longer than originally anticipated, I was very satisfied with the way Firis and John handled my situation. More

Pairing Bluetooth Yesterday, I was extremely pleased with the senior service advisor Jason DeFelice help with setting up my cellular phone and Bluetooth. He helped in Yesterday, I was extremely pleased with the senior service advisor Jason DeFelice help with setting up my cellular phone and Bluetooth. He helped in an efficient manner and also paired my contacts with Bluetooth, which I had originally been told by a few other technicians this was not possible on my model of Matrix. More

Until I came to Toyota Town for a second opinion,I had no idea that service for my vehicle could be this professional and thorough. Thank you. idea that service for my vehicle could be this professional and thorough. Thank you. More

Nice people. Fast service. Shawn was an easy going no pressure sales guy. Service called for a recall and got me in the next day which I like. pressure sales guy. Service called for a recall and got me in the next day which I like. More

As usual, my experience at ToyotaTown was positive. Firis made booking the appointment easy and convenient. I continue to trust my vehicle with him and the dealership. made booking the appointment easy and convenient. I continue to trust my vehicle with him and the dealership. More

Service review I have only dealt with the dealer for service of a vehicle I received from my sister after her death All service has been done on a timely basis and i I have only dealt with the dealer for service of a vehicle I received from my sister after her death All service has been done on a timely basis and in a professional manner. More

Helena Vrabec was very helpful in establishing my vehicle needs, explained things in detail with costs so I knew exactly where my servicing would be. Very impressed. needs, explained things in detail with costs so I knew exactly where my servicing would be. Very impressed. More

I just bought a new 2020 4Runner, but had squeaky breaks 4 days after taking it home. This is also my 5th 4Runner in a row. My entire break system was redone to make sure everything was perfect. It worked! 4 days after taking it home. This is also my 5th 4Runner in a row. My entire break system was redone to make sure everything was perfect. It worked! I always get Todd Servant to help me with service because he is great at explaining all issues and always ensures everything is done properly and to my satisfaction. I definitely appreciate his honesty and his level of customer service. I would say that in the Many years I’ve been going to ToyotaTown they have only continued to improve year over year. It’s all about the employees, because they are the ones that have made the difference for me. More