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ToyotaTown - Service Centre

London, ON

4.9
2,820 Reviews

2,820 Reviews of ToyotaTown - Service Centre

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March 13, 2020

In November we test drove a new Rav4 as our lease was expiring and we were looking to see if we wanted to lease another or purchase our current car when our lease was up this spring, and we dealt with S More

by Rav16
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Levasseur
March 11, 2020

Until I came to Toyota Town for a second opinion,I had no idea that service for my vehicle could be this professional and thorough. Thank you. More

by cateibruce
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
March 11, 2020

Excellent Service! I went into ToyotaTown on Wharncliffe to replace my airbags and I had a great experience. Helena Vrabec was amazing and filled me in about the process More

by Tooba
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
March 11, 2020

Family has purchased/serviced multiple vehicles here. My daily driven ‘15 tundra included. Although I never made it inside the shop for this bigger service when dropping my truck off- Helena was incredibly More

by Gomesn18
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
March 11, 2020

Pairing Bluetooth Yesterday, I was extremely pleased with the senior service advisor Jason DeFelice help with setting up my cellular phone and Bluetooth. He helped in More

by smith, b
Recommend Dealer
Yes
Employees Worked With
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2020

Attention To Customer Relations Service Advisor Firis S and Service Director John R resolved a parts logistics issue to complete warranty service on my vehicle. They provided an al More

by Sienna2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firis Sharif
March 10, 2020

Nice people. Fast service. Shawn was an easy going no pressure sales guy. Service called for a recall and got me in the next day which I like. More

by Londonaxe
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Krug
March 09, 2020

As usual, my experience at ToyotaTown was positive. Firis made booking the appointment easy and convenient. I continue to trust my vehicle with him and the dealership. More

by Carlfamily
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
March 07, 2020

Service review I have only dealt with the dealer for service of a vehicle I received from my sister after her death All service has been done on a timely basis and i More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
March 06, 2020

Helena Vrabec was very helpful in establishing my vehicle needs, explained things in detail with costs so I knew exactly where my servicing would be. Very impressed. More

by D.D.
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
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