ToyotaTown - Service Centre

It’s always nice to be greeted by Firis’s smile and he is very detailed when he speaks to make sure he’s heard your full concern. More importantly, he has gone out of the way to make sure my needs were met. very detailed when he speaks to make sure he’s heard your full concern. More importantly, he has gone out of the way to make sure my needs were met. He’s a very good people person and that matter most when you are a professional in his field. I purchased my vehicle there, and my car has lasted 7yrs and counting and that’s only because I know the attention to detail has been given! Thank you al! More

I’ve had Todd Servant sign me in for my service appointments before. He’s very knowledgeable. Todd gave me the detail I needed which was estimated time this service would take and the cost. He appointments before. He’s very knowledgeable. Todd gave me the detail I needed which was estimated time this service would take and the cost. He’s always been polite and respectful. More

Todd helped me to solve a quick issue I had with my 2012 RAV 4: my drivers' window was not working properly. He explained to me the process and what will likely take to fix the issue. One hour later he came RAV 4: my drivers' window was not working properly. He explained to me the process and what will likely take to fix the issue. One hour later he came back and told the the issue was a quick fix. Thank you Todd! More

software issues delayed my car he coordinated transportation to my other appointment and car was completed upon my return knowledgeable, efficient and amazing customer service transportation to my other appointment and car was completed upon my return knowledgeable, efficient and amazing customer service More

The Service Department is terrific. I had a damaged tire, still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding that it should be replaced. Everything was handled efficiently and with care for the covid situation. I appreciated that I could wait for the car, in a safe area. I am grateful for every aspect of this experience, and know I can trust the service here. Thank you! More

Such a pleasure to seal with such a "straight shooter". Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last se Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last service visit More

Very pleased with the service provided. Suggested possibilities that were going to arise and what the cost would be to have them corrected. If time was of the essence, it was more convenient to have possibilities that were going to arise and what the cost would be to have them corrected. If time was of the essence, it was more convenient to have it done then. Time suggested and probable costs were adhered to. More

I got a safety inspection done at Toyota and Amanda assisted in that. She is always great, super friendly, and always very knowledgeable! Thank you for the amazing service as always!!!! assisted in that. She is always great, super friendly, and always very knowledgeable! Thank you for the amazing service as always!!!! More

Absolutely love having Firis as my advisor. He is always so soft spoken and kind. He helps me understand products and services and is so patient when explaining things. I always request to have him and he’s so soft spoken and kind. He helps me understand products and services and is so patient when explaining things. I always request to have him and he’s always a pleasure to talk with. He never leaves me waiting in the waiting area and promptly advised me when my vehicle is done being worked on. Thank you so much Firis. More

Service department went above and beyond making sure that my car had everything it needed to function properly over the winter. They kept me updated throughout the process and made sure to check the value pa my car had everything it needed to function properly over the winter. They kept me updated throughout the process and made sure to check the value pack I got when I first bought the car. Fantastic service! More