ToyotaTown - Service Centre

The Service Department is terrific. I had a damaged tire, still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding that it should be replaced. Everything was handled efficiently and with care for the covid situation. I appreciated that I could wait for the car, in a safe area. I am grateful for every aspect of this experience, and know I can trust the service here. Thank you! More

Such a pleasure to seal with such a "straight shooter". Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last se Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last service visit More

I got a safety inspection done at Toyota and Amanda assisted in that. She is always great, super friendly, and always very knowledgeable! Thank you for the amazing service as always!!!! assisted in that. She is always great, super friendly, and always very knowledgeable! Thank you for the amazing service as always!!!! More

Very pleased with the service provided. Suggested possibilities that were going to arise and what the cost would be to have them corrected. If time was of the essence, it was more convenient to have possibilities that were going to arise and what the cost would be to have them corrected. If time was of the essence, it was more convenient to have it done then. Time suggested and probable costs were adhered to. More

Service department went above and beyond making sure that my car had everything it needed to function properly over the winter. They kept me updated throughout the process and made sure to check the value pa my car had everything it needed to function properly over the winter. They kept me updated throughout the process and made sure to check the value pack I got when I first bought the car. Fantastic service! More

Absolutely love having Firis as my advisor. He is always so soft spoken and kind. He helps me understand products and services and is so patient when explaining things. I always request to have him and he’s so soft spoken and kind. He helps me understand products and services and is so patient when explaining things. I always request to have him and he’s always a pleasure to talk with. He never leaves me waiting in the waiting area and promptly advised me when my vehicle is done being worked on. Thank you so much Firis. More

Thank you Firis! I've been a proud Toyota owner for Thank you Firis! I've been a proud Toyota owner for nearly two years, and have solely been assigned to Firis. His welcoming smile and can-do attitud Thank you Firis! I've been a proud Toyota owner for nearly two years, and have solely been assigned to Firis. His welcoming smile and can-do attitude are why I choose the dealership to meet me car needs. He always delivers on exceptional customer service. I look forward to seeing him in 6 months for my maintenance checkup :) More

Great service. Very helpful and knowledgeable. I had no appointment, and it was an emergency. They understood my situation and fixed my car in no time. appointment, and it was an emergency. They understood my situation and fixed my car in no time. More

I have been having my car serviced at ToyotaTown for about nine years. They do a professional job and provide timely reminders when service is required. This is especially important with an older car. about nine years. They do a professional job and provide timely reminders when service is required. This is especially important with an older car. A big plus these days is that they have a well ventilated large waiting area where you can distance well from other customers. All the appropriate precautions seem to be taken to minimize transmission of covid-19. More

Firis made our visit at Toyota Town London quick and convenient! We greatly appreciated his honesty and professionalism while dealing with repairs to our vehicle. We will definitely be back to have our convenient! We greatly appreciated his honesty and professionalism while dealing with repairs to our vehicle. We will definitely be back to have our vehicles serviced at Toyota Town because of the amazing service that Firis provided! More