ToyotaTown - Service Centre

Outstanding service Always treated like a VIP when having Firis as my service advisor. He is attentive; listens, answers questions and responds promptly to phone calls an Always treated like a VIP when having Firis as my service advisor. He is attentive; listens, answers questions and responds promptly to phone calls and texts. Having an older vehicle in on this occasion which required some work, Firis gave clear and concise explanations and options for necessary repairs and quoted costs accurately... no surprises when it came time to pay the bill. Appreciated Firis's honest and friendly manner. More

Helpful and Reliable I brought in my dad's RAV 4 for service and Firis was very helpful and clear by explaining the repairs that needed to be done and costs and options in I brought in my dad's RAV 4 for service and Firis was very helpful and clear by explaining the repairs that needed to be done and costs and options involved. Thank you Firis for being helpful, reliable and providing a great service. More

Rob is great as always. Honest and recommends what I need in a clear and concise manner. I trust Rob with all my cars and will come back. in a clear and concise manner. I trust Rob with all my cars and will come back. More

Rob is the best Rob is always helpful and professional when I come into the dealership. He goes over any work needed to my vehicle and confirms everything before I le Rob is always helpful and professional when I come into the dealership. He goes over any work needed to my vehicle and confirms everything before I leave my vehicle at the dealership. During Covid, he was very helpful with all the new policies in place and my experience was great. More

Very good service with fair pricing. Robert is a great communicator. He explains everything that is recommended and why it may, or may not be important. Thanks Robert. communicator. He explains everything that is recommended and why it may, or may not be important. Thanks Robert. More

Great Service As always Toyota Town did a great job servicing my Sequoia. Amanda was the lead but John and Irene were great as well. Thank you As always Toyota Town did a great job servicing my Sequoia. Amanda was the lead but John and Irene were great as well. Thank you More

Efficient and empathetic I am always happy with the service I receive at this dealership. In the covid 19 context, the dealership has been extremely thorough in putting in pla I am always happy with the service I receive at this dealership. In the covid 19 context, the dealership has been extremely thorough in putting in place safe ways of interacting. I particularly appreciate this as I am over 70. More

Firstly Rob went over all the changes due to Covid, then what would be happening with my vehicle, he made me feel confident that my vehicle was in good hands. what would be happening with my vehicle, he made me feel confident that my vehicle was in good hands. More

I came in for a 5-6 hour recall on my Corolla. I mentioned to Rob that I was from out of town and he said he would do his best to get me out of London ASAP. Rob phoned me and told me that was my car mentioned to Rob that I was from out of town and he said he would do his best to get me out of London ASAP. Rob phoned me and told me that was my car was done... In half the time! Very happy that I didn’t have to wait around all day. Rob also did a great explaining what Toyota Town was doing in regards to social distancing and sanitization during covid. Thanks Rob! More

Rob Dako is always a great help when I go in for service and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. More