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ToyotaTown - Service Centre

London, ON

4.8
3,029 Reviews

3,029 Reviews of ToyotaTown - Service Centre

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April 25, 2021

Excellent service. Timely and quick. Thank you for swapping out my tires too. Quality excellent. Treated with respect. Gave me info re: next service. Covid safe More

by Beckymoran.ot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dako
April 25, 2021

Rob was very helpful and informative. He kept in touch about my vehicle and he was very thorough in his explanations about what needed to be done. More

by varnold2
Recommend Dealer
Yes
Employees Worked With
Robert Dako
April 25, 2021

I serviced my Toyota Highlander. He seemed to have a lot of knowledge and I had a great service! Definitely I would come back again! More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dako
April 25, 2021

Rob is very helpful and friendly. I would only go to Toyota Town for service on my Rav4. I trust them to take good care of my vehicle, More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dako
April 25, 2021

Rob has been our service representative over the many years we've owned our Toyota Yaris. (I ask for him) He's the best- I trust him when he lets me know what's going on with the car. He has searched for More

by Suzanne Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dako
April 25, 2021

Professional, knowledgeable and courteous representative. Would highly recommend this particular dealership for all your vehicle needs. My experience with Robert was the best I've had. More

by jermac1980
Recommend Dealer
Yes
Employees Worked With
Robert Dako
April 25, 2021

I had excellent service. Rob is a very good service advisor. Every experience I've had a Toyota Town has been a good experience. I wouldn't go anywhere else. More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason DeFelice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Swan, Robert Dako, Amanda Krug
April 25, 2021

Excellent service to my vehicle. Rob was very courteous and helpful advisor. He was not pushy about recommended service to my vehicle. I was very satisfied with the overall experience. More

by bergred11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dako
April 24, 2021

A 45 minute oil changed into two hours because they lost track of my truck and got it mixed up with somebody else’s. after dealing with that i got into my truck to find a receipt in my cup holder worth over More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

ToyotaTown responded

Hi Mike, We wanted to apologize again about this incident. The vehicle was in our possession and did not leave the premises. The receipt was found in the space between the cabin filter and cup holder, so we put it back in the cup holder. Please reach out to us directly if you need any further information as to what happened. Thank you

April 21, 2021

My RAV 4 was ready ahead of the time I requested it and it had been through the car wash which I did not expect. More

by jccbarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Dabous
5.0
This rating includes all reviews, with more weight given to recent reviews.
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