ToyotaTown - Service Centre

Dennis’ service was excellent. He was very transparent and ready to meet my scheduling and vehicle needs. It also felt like he respected me as a customer and person when negotiating price and throughout t and ready to meet my scheduling and vehicle needs. It also felt like he respected me as a customer and person when negotiating price and throughout the service process. He also found out that my vehicle was part of a warranty program I was unaware of, which resulted in great cost savings for me! I will only go to Dennis in the future! More

I am writing to commend Firis Sharif on his continued commitment to customer service. He is always very prompt and pleasant to deal with upon arrival and during the service process. I appreciate his atte commitment to customer service. He is always very prompt and pleasant to deal with upon arrival and during the service process. I appreciate his attention to detail and his explanations regarding work required and/or recommended. On my last service visit my 2011 Scion xB required more work than I had anticipated. I had another appointment in the afternoon (following my morning appointment with Toyota Town). I was happy that the work could be performed immediately - but concerned about my afternoon appointment. Firis offered me a loaner vehicle - at no charge - which was a lifesaver! I was able to make my afternoon appointment and return the loaner before 4:30 the same day. My neighbours thought I had joined the Toyota Town Team as the van was emblazoned with your logo - but their teasing was well worth the convenience :) Thank you Firis for making my day! And for taking good care of my aging Scion! You are the best! More

Todd has been the service advisor for my Venza for years. He is very courteous, and has provided excellent advice and service coordination. When the vehicle is in for service, he will always call if there ar He is very courteous, and has provided excellent advice and service coordination. When the vehicle is in for service, he will always call if there are any issues. He will outline and explain the reasons for any recommended actions. From sales to service ToyotaTown is the best dealership that I have ever dealt with and have recommended ToyotaTown to many friends. More

Great service. Very helpful! Everything was done well and quickly. They gave me a good price and were very kind, keeping me updated throughout the day. quickly. They gave me a good price and were very kind, keeping me updated throughout the day. More

Outstanding service on my 2012 Tundra. Todd keeps an eye out for any potential maintenance issues to keep it running like a clock. He is conscientious, thorough, professional and diligent. I only take my tr out for any potential maintenance issues to keep it running like a clock. He is conscientious, thorough, professional and diligent. I only take my truck to Todd at Toyotatown! More

Just a tire swap, but fantastic service as always! Always friendly and efficient. The whole dealership was locked down because of COVID, but I always felt like they had my safety at the forefront. friendly and efficient. The whole dealership was locked down because of COVID, but I always felt like they had my safety at the forefront. More

It was an emergency service for my New Rav 4 . Everyone was so helpful . Communication was great about what happened (rad puncture)and the work was done in a timely manner . Appreciated Kevin in service a was so helpful . Communication was great about what happened (rad puncture)and the work was done in a timely manner . Appreciated Kevin in service and Amanda walking me through to a positive conclusion . More

We are very pleased with Robert helpfulness and kindness.He is always there to help us. He explains the problems with the car clearly and gives us solutions. kindness.He is always there to help us. He explains the problems with the car clearly and gives us solutions. More

The service that I received at Toyotatown was exemplary, as it always is! Todd Servant, the Service Advisor that helped me make my appointment and was there for every stage of my service, was courteous and as it always is! Todd Servant, the Service Advisor that helped me make my appointment and was there for every stage of my service, was courteous and efficient, thorough and very caring! And he always is! He is the reason I always go to Toyotatown! More

Rob and Toyota Town were great. Friendly, efficient, explained everything thoroughly. Would recommend to friends, family and coworkers. Good covid protocol in place to keep everyone safe. explained everything thoroughly. Would recommend to friends, family and coworkers. Good covid protocol in place to keep everyone safe. More