ToyotaTown

5 time returning customer The title says it all. Ken Yates is a pleasure to work with, wouldn't go anywhere else. After purchase service is fantastic as well. The title says it all. Ken Yates is a pleasure to work with, wouldn't go anywhere else. After purchase service is fantastic as well. More

Definitely customer service dedicated. We bought our Toyota Sienna at this dealership and continue to take it there for all service work. When I go in I always wait to talk to Jason DeFeli We bought our Toyota Sienna at this dealership and continue to take it there for all service work. When I go in I always wait to talk to Jason DeFelice. He tells me all my options, and does all he can to help me get the best service for the money. He makes sure the van is ready when I need it back, and the problem is always fixed, unlike another service advisor I had. She was very impersonal and the van took longer to be fixed than she said and I wasn't happy with the results. Jason always makes sure it is done right! More

ken yates and brain komar are great ken and brian went beyond the call of service to put me into the the right car. Thank you for all you re help and kindness. ken and brian went beyond the call of service to put me into the the right car. Thank you for all you re help and kindness. More

Excellent Customer Service I recently had the opportunity to deal with Tim Smuck at Toyota Town, he was very attentive to my needs and went above and beyond. Tim even came into I recently had the opportunity to deal with Tim Smuck at Toyota Town, he was very attentive to my needs and went above and beyond. Tim even came into work on his day off to permit me to test drive a new Venza. I highly recommend Tim for your new or used car needs!! More

Friendly staff and overall good experience It was time to get a new car after 8 years. My family had done business with Toyotatown in the past and had a good experience and I knew that they wer It was time to get a new car after 8 years. My family had done business with Toyotatown in the past and had a good experience and I knew that they were a reputable dealership. Tim from the sales staff was very helpful and answered all of my questions in a timely manner and ensured that my new car was in perfect shape for pickup. I have always disliked the process of finding and purchasing vehicles but everything went very smoothly from beginning to end. I would recommend this dealership if you are in the market for a new or used vehicle. More

Excellent Sales Approach While I awaited the regular oil change on my Toyota Venza,I wandered into the sales area to look at the new vehicles. Allycia approached me & was very While I awaited the regular oil change on my Toyota Venza,I wandered into the sales area to look at the new vehicles. Allycia approached me & was very helpful.She was ready to answer all of my questions & make inquiries if she did not know the answers. She followed up the next day with a phone call. Allycia was professional and sincere. As a retired high school teacher, I have high expectations when I deal with individuals in the professions they have chosen. AllysIa more than met my expectations. More

Great service buying a car from Baz My husband and I recently visited Toyota town because we were recommended by a friend to see Baz Afara . We did not really know what we wanted and so My husband and I recently visited Toyota town because we were recommended by a friend to see Baz Afara . We did not really know what we wanted and so Baz patiently went through the options with us. We ended up buying a fantastic 2015 Toyota Venza which we are delighted with. Baz was right! We deserved this very comfortable, luxurious vehicle. Thanks! More

No purchase but great service Recently I was shopping around for a vehicle and wanted to try out the new Hybrid Rav4. Nick was knowledgeable and took the time to explain the techno Recently I was shopping around for a vehicle and wanted to try out the new Hybrid Rav4. Nick was knowledgeable and took the time to explain the technology behind the hybrid before we went out on a test drive. He was also very quick with providing me quote to compare and followed up. While the Rav 4 ended up being my #2 choice, Nick was great overall and my experience at the dealership was excellent. It was a busy place but very well staffed. More

Great service Great attention to customers needs. Quick turnaround. Clean dealership. Service above and beyond expectations. Highly recommend to friends. Worth the Great attention to customers needs. Quick turnaround. Clean dealership. Service above and beyond expectations. Highly recommend to friends. Worth the drive to London from Sarnia. More

Amazing customer service This was my first visit to Toyota Town as a customer shopping for a car. I had been on other occasions when my parents had their Toyota's serviced at This was my first visit to Toyota Town as a customer shopping for a car. I had been on other occasions when my parents had their Toyota's serviced at the old dealership. We were walk-ins and didn’t have an appointment so reception introduced us to Nick. He was patient and listened to what I had to say instead of walking off with the conversation and trying to up sell me on something else. I didn’t feel pressured the way I had at some of the other dealerships I had been to and it was really refreshing. That was one of my girlfriend’s first comments after we left the dealership that night and no matter what vehicle we ended up with she wanted to give Nick our business. When we need to purchase a new vehicle our first visit will be to Nick Sinko! More