ToyotaTown

Excellent Customer Service Wanted to give a shout out for EXCELLENT Customer Service I received this week. Both the service attendant Peter and his assistant Robert were extrem Wanted to give a shout out for EXCELLENT Customer Service I received this week. Both the service attendant Peter and his assistant Robert were extremely professional, focused on making it right for me and service excellence. More

Great service! If you are looking for a new or used vehicle, this place has great service! Shawn Longworth was the salesperson who looked after us and he was persona If you are looking for a new or used vehicle, this place has great service! Shawn Longworth was the salesperson who looked after us and he was personable, very knowledgeable and honest. He wanted to make sure we knew what we were getting and what to expect with our vehicle purchase. Nicole Lavasseur helped us with our financing and made it easy and painless. I highly recommend this place for your next vehicle purchase. More

"Excellent Customer Service" My daughter was looking for buying a used Toyota Corolla and being her first car purchase, she was bit reluctant to visit dealerships in London on her My daughter was looking for buying a used Toyota Corolla and being her first car purchase, she was bit reluctant to visit dealerships in London on her own. I have been a loyal customer of Toyota Town for the past 10+ years and I told my daughter to go and check it out at Toyota Town so that, she won't get any bad experiences to begin with. But she insisted me to tag along, so I did! We met *Stephanie Davis* and within first 5 minutes of our discussion, my daughter was so comfortable talking to Stephanie as if she knows her for ages!! Reason being, Stephanie is type of a person who is very knowledgeable, honest, trustworthy, shows great respect and above all have great patient to hear your questions and concerns and help you out with ALL of your queries. One thing I really like about Stephanie is, she will give you best of the best price on the car you are looking for, but goes beyond and will share ALL possible options that opens up a more opportunities for you to make informed decision. Also, she won't necessarily try to sell you something which you don't need or beyond your budget. I would strongly recommend to ALL that if you are looking for buying a new or used car, keep two things in mind (1) no better place than buying from Toyota Town (2) Get in touch with Stephanie Davis, as she would help you make the smart choice. I will definitely recommend her name to all of my family and friends, and would simply take an opportunity to thank her for providing A+ (level 5) Customer Service experience!! Thanks once again Stephanie, wishing you best of the best both in your professional and personal life! More

Consistantly great service This is the 5th Toyota vehicle I have leased from Sylvia Donovan over the last 15 years and the experience is always a pleasure. From sales to service This is the 5th Toyota vehicle I have leased from Sylvia Donovan over the last 15 years and the experience is always a pleasure. From sales to service this dealership continues to meet my needs and expectations. More

5 times a charm I have leased a Toyota Siena van from Sylvia Donovan at Toyota Town every 4 years, since 2001. I just picked up my 5th van last week. Sylvia is hel I have leased a Toyota Siena van from Sylvia Donovan at Toyota Town every 4 years, since 2001. I just picked up my 5th van last week. Sylvia is helpful, efficient and well-informed. Because I hate getting oriented to a new car, I like the personalized service, particularly the time spent in the new vehicle going over new features, changes and upgrades that have been added since my previous van. I would highly recommend working with Sylvia to purchase or lease your next Toyota More

Great purchasing experience! I rated ToyotaTown at five stars because you can't rate them six. Shawn Longworth is an absolutely great guy to deal with, and I appreciate his appro I rated ToyotaTown at five stars because you can't rate them six. Shawn Longworth is an absolutely great guy to deal with, and I appreciate his approach to his job so much so that I plan on being a lifetime customer. I purchased a brand new 2016 Rav4 XLE and was surprised at his knowledge of all the interior features, given how many there are. More surprising was the fact that I learned later on he'd negotiated me a discount when I'd never asked for one in the first place. His positive energy doesn't seem to be affected by the time of day, as any time I went to see him he was in an excellent mood. Shawn also regularly gives up time with family to work around the schedules of his customers, which says alot about his character. The same can be said for Janine Feenstra who took care of my financing in a very straightforward way and was extremely kind throughout the entire process. A highly recommendable pair. More

Our first choice We have leased vehicles for the last 16yrs from this dealership. Sylvia Donovan is very patient & knowledgeable, and finds solutions when needed. We We have leased vehicles for the last 16yrs from this dealership. Sylvia Donovan is very patient & knowledgeable, and finds solutions when needed. We love our new 2016 Corolla LE. More

Great experience buying from ToyotaTown I recently bought a Rav 4 V6 from ToyotaTown through dealer Frank Circelli. I found him and all the staff I dealt with to be helpful, professional and I recently bought a Rav 4 V6 from ToyotaTown through dealer Frank Circelli. I found him and all the staff I dealt with to be helpful, professional and very friendly. Frank in particular was great to deal with. He helped me understand what car to go for and put together a reasonable deal that was in by budget. I have no hesitation in recommending Frank and ToyotaTown if you're in the market for a car. Billy Byrne More

2016 Prius I have been dealing with Sylvia Donovan at Toyotatown since 1991. Sylvia is a pleasure to work with and has always put me in a vehicle that I have be I have been dealing with Sylvia Donovan at Toyotatown since 1991. Sylvia is a pleasure to work with and has always put me in a vehicle that I have been very happy with. She has extensive product knowledge, follows up very quickly is the reason for my loyalty to ToyotaTown. I would recommend Sylvia without hesitation to assist you in finding the best vehicle at the best price. Adel Al Rayes provided me with the information I needed to make educated decisions on warranties etc. He, too, is extremely knowledgable and I certainly never felt that I had been pressured into purchasing products that I didn't need. Thank you to Sylvia Donovan and everyone at Toyotatown for another great experience. I love my Prius and I 'll definitely be back. More

Great personality and sense of humour Shawn Longworth was selected as my dealer, we clicked instantly and were able to fire off jokes to one another. I felt extremely comfortable and at e Shawn Longworth was selected as my dealer, we clicked instantly and were able to fire off jokes to one another. I felt extremely comfortable and at ease talking with Shawn. I was looking to trade up from a sub-compact to a compact. On the test drive he talked about all the extra little features that came in the car I was looking at, and how it would give me more space for my travelling business, and provide me safety and reliability. He also searched high and low for the car in the colour I wanted and did everything he coukd to get it to me. Anyone who wants a down to earth, yet a little goofy, go down to Toyota Town and talk to Shawn! For finance I delt with Nicole Levasseur. She was wonderful and listened to my concerns about the different Protection Plans, and helped me pick the right one for me. She also threw in a little something extra to help me out in the long run with my new car. Since I am on the road more than the average driver, we made a package that would cover me on the highway (of which I see soo much of) Together Shawn and Nicole provided a COMPLETELY wonderful car shopping experience and I was very satisfied with my experience:) More