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ToyotaTown

London, ON

4.9
7,440 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 7,440 reviews

August 25, 2016

Best help from Allycia Mulcair Allycia was extremely helpful in helping us pick out our new Rav Limited. I worked with her on the phone and by email and when we drove to London to p More

by jodonohue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allycia Mulcair
Sep 12, 2016 -

ToyotaTown responded

Congratulations on the purchase of your new RAV Limited! We hope you enjoy the vehicle. Thank you for taking the time out of your day to write this review.

August 24, 2016

Service by Mike M I went for two recalls on my RAV4 and was treated by Mike Minarsky, service rep. The check in was quick and easy, and I was provided with a slip for More

by alhobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Minarsky
Sep 12, 2016 -

ToyotaTown responded

It's great to hear that you had an excellent service experience. We try our best to understand our customers on a personal level. Thank you for taking the time out of your day to write this review.

August 24, 2016

Travelled from Windsor to find my car My experience with Toyota Town's - Tim Smuck was an awesome experience right from the start. I saw the ad for a black 2015 Honda Civic and arrived t More

by Lewis Carol123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota Tim
Sep 12, 2016 -

ToyotaTown responded

Congratulations on the purchase of your new pre-owned Honda Civic! We hope you enjoy your car and thank you for sharing your automotive purchasing experience with us.

August 23, 2016

Great experience We recently leased our 2nd vehicle through ToyotaTown and had another great experience. The staff is very friendly and helpful. I never found them to More

by Rav4us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

ToyotaTown responded

Congratulations on your second lease! We're glad to hear that we provided you with another great experience. We try our best to be helpful and friendly as we support all our customers to the best of our abilities. We hope you enjoy your newly leased vehicle!!

August 23, 2016

Always great service Amanda greeted me with a warm smile. She let me know about the savings card and got me one! She checked in a few times with advice from the service t More

by ErinS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 12, 2016 -

ToyotaTown responded

Thank you for taking time out of your day write this review. It's great to hear that you had another great service experience !!

August 22, 2016

My service manager, Todd Servant, has earned my total trust. Todd Servant has managed the service of my 2003 Solara and 2007 Tundra since we moved to Canada from the US in Spring 2014. Both vehicles have low mi More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

ToyotaTown responded

Hi Mike, thank you for taking time out of your day to write this review. It's great to hear that we were able to earn your trust and confidence. We look forward to continue supporting you with all your automotive needs.

August 21, 2016

Used car vehicle purchase Amazing experience. Just purchased 2014 Camry and We are very happy. Frank Circelli we will be back to see you for our next purchase. Debbie H. More

by DebbieH
Recommend Dealer
Yes
Employees Worked With
Frank Circelli, Vladimir Stepancev
Aug 22, 2016 -

ToyotaTown responded

Hello DebbieH, Congratulations on your 2014 Camry!! It's a great choice. We're glad you had an amazing purchasing experience. Purchasing a new car is always exciting and we're glad that you chose to share that experience with us. We hope we can continue to support you for all your automotive needs. Enjoy your new car ! - ToyotaTown

August 19, 2016

I had trouble with my brake light and turn signal Something was wrong with my brake light and turn signal. When I brought the car in (with my toddler) Peter Englemanas was great. He listened thoroughl More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Aug 22, 2016 -

ToyotaTown responded

Hi Melissa, It's great to hear that your break light and turn signal issues were resolved , safety features such as those are very important. It's pleasure to hear that you were able to enjoy the comfy couch, watch the Olympics and overall have a great experience at our dealership. We hope you continue to enjoy your car and we will always be there for any other automotive needs. Thank you for leaving your feedback, we appreciate it. - ToyotaTown

August 17, 2016

Great customer service I just leased a 2016 RAV4 and was extremely happy with the help and information provided by the Toyota Sales Rep Shawn Longworth. Not only did he go a More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2016 -

ToyotaTown responded

Hi AK, We're glad to hear that you were extremely happy with the help and information that you received from our team. We aspire to provide great customer service, and it's great to hear that we had the opportunity to share that experience with you. Congratulation on your new RAV4!- ToyotaTown

August 15, 2016

Very positive experience Recently I leased a 2016 RAV4 from Shawn Longworth and it was a great experience. This is my first time leading a vehicle and his excitement matched m More

by Heather Masuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Levasseur
Aug 17, 2016 -

ToyotaTown responded

Hi Heather Masuch, Congratulation on your 2016 RAV4, it's a wonderful choice. We're glad to hear that your first time experience went great. We try our best to support all our customers. We hope we get the opportunity to continue supporting you for all your automotive needs. Thank for leaving your feedback. Enjoy your new vehicle! - ToyotaTown

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