ToyotaTown

Purchase A great Car from a great Salesman. My wife just purchased a 2014 Toyota Corolla through Shawn Longworth. From the start he was very patient with us & answered any questions we had & My wife just purchased a 2014 Toyota Corolla through Shawn Longworth. From the start he was very patient with us & answered any questions we had & there were plenty. From the time we looked at the car he never bugged us at home nor did he use pressure tactics to make the deal. Shawn introduced us to Nicole who went over different aspects that we could obtain in regards to warranties & financing. Upon picking up the car he went over the features of the car & made sure the wife was comfortable with different aspects of the car. Should we ever get the chance to recommend Shawn to a perspective buyer we would be more than happy to do so. Thanks Shawn Gary Oswald More

Great Sales person Very pleasant, patient, explained every detail about the car, delivered as promise, overall very good salesman I will recommend him for all my friends Very pleasant, patient, explained every detail about the car, delivered as promise, overall very good salesman I will recommend him for all my friends and coworkers. Thank you Baz More

ToyotaTown is the place to go! I had the pleasure of dealing with Frank Circelli at the dealership and he was very informative and helpful and made me feel like I was valued, which I had the pleasure of dealing with Frank Circelli at the dealership and he was very informative and helpful and made me feel like I was valued, which was very much appreciated. He found me a vehicle that was exactly what I wanted (A pre-owned Corolla that was in my price range), and I would definitely recommend visiting Toyota Town to see Frank if you are in the market for a new (or used) vehicle. More

Service Excellence The Service Department at Toyotatown London is the reason I and my family members have been dealing with this dealership for the last 18 years. John The Service Department at Toyotatown London is the reason I and my family members have been dealing with this dealership for the last 18 years. John Rossini and his staff provide customer service that is second to none. The service department consistently encompasses the three practices most important to a customer~~efficiency ~ knowledge~ and trustworthiness. From the first moment you enter the garage to drop your vehicle, you are greeted with the staff that you have come to know over the years. The longevity of staff members itself speaks to employee loyalty. A rarity in customer service oriented businesses. The shuttle drivers are pleasant and courteous. Upon leaving, the cashiers always itemize your bill thoroughly with you should you have any questions or concerns, then off I go with a freshly washed vehicle. I love the Toyota product, but what keeps me a longtime customer is the stellar service that epitomizes this dealership. More

Great Service! Gwen Jones was a breath of fresh air! Her attention to detail and assistance when it came to deciding whether to lease or buy was priceless. She was Gwen Jones was a breath of fresh air! Her attention to detail and assistance when it came to deciding whether to lease or buy was priceless. She was very accommodating to our rotating shift schedule and kept us informed on the process for picking up our new 2017 Sienna LE van from Toyotatown in London. We also found Janine to be extremely helpful when it came to explaining the finance side of leasing. We'd recommend Toyotatown and these two ladies to our friends! More

Always Accommodating Todd has always been accommodating to my needs and my schedule; at no time does he ever defers me or my queries. Never forgets to follow up, update me Todd has always been accommodating to my needs and my schedule; at no time does he ever defers me or my queries. Never forgets to follow up, update me or return my call. He consistently makes an effort to serve me and FJ with great advice and obliging my calendar to book the most suitable service appointments. I personally recommend contacting Todd for any of your vehicle maintenance or servicing, he will treat you honestly, effectively and efficiently... More

Semi annual service Robert Daco greeted me at the appointed time and processed my requests quickly and accurately. I always ask for Rob as I feel I can trust him to answe Robert Daco greeted me at the appointed time and processed my requests quickly and accurately. I always ask for Rob as I feel I can trust him to answer my questions and look after my needs in a friendly fashion. I have dealt with him, exclusively for years and trust his advice and recommendations. More

Service Advisor review Corey Joudry was so helpful on my visit. He called multiple times with updates throughout the day, checked my vehicle himself to reduce some of my cos Corey Joudry was so helpful on my visit. He called multiple times with updates throughout the day, checked my vehicle himself to reduce some of my cost for services that, was so hospitable when I first arrived and so apologetic that my car was taking longer to service than he anticipated- not his fault though! He was really easy to interact with and has great customer service. More

Excellent and quick service! I've take my vehicles to this dealership for service several times now since moving to London and have always had a great experience. The price is rea I've take my vehicles to this dealership for service several times now since moving to London and have always had a great experience. The price is reasonable, service is quick, staff are friendly and there is a small cafe and comfortable waiting area. I'll be back for all future service for my new Rav4. More

Staying Power I've owned Toyotas since 1989. In general with the exception of one incident, I would say I have had no service problems over those years. Initially I've owned Toyotas since 1989. In general with the exception of one incident, I would say I have had no service problems over those years. Initially, I felt when the dealership expanded to the larger location, it had lost the personal touch, however, I believe they have worked hard to continue their excellent customer service. Another point to note is, there are several employees still with this dealership that were there when I bought my first Toyota, including my sales rep! I think that says something about the company. Lisa More