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ToyotaTown
London, ON
7,328 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,328 reviews
February 01, 2018
Excellent, no pressure environment. A+! Initially I was unsure what type of vehicle I wanted to upgrade to. Upon receiving multiple recommendations, I paid a visit to Toyotatown and met Tim Initially I was unsure what type of vehicle I wanted to upgrade to. Upon receiving multiple recommendations, I paid a visit to Toyotatown and met Tim. He was fantastic! Answered all of my questions, explained everything in detail, and was very patient with my indecisive self! Unlike some other dealerships, when I told Tim I was looking for a used car, he respected that and did not try to persuade me into a new vehicle. I would highly recommend him to anyone looking to purchase a vehicle! More
by Kristy79
Employees Worked With
Dealership Employee, Toyota Tim
February 01, 2018
Always appreciated for the excellent service provided! Wanted to thank-you for the outstanding service provided today from Amanda and Deb in the service department; helpful, efficient and overall great cus Wanted to thank-you for the outstanding service provided today from Amanda and Deb in the service department; helpful, efficient and overall great customer service all around. I would also like to thank the wonderful shuttle service provided. The shuttle service agents were excellent and provided me with great customer service! More
by JULIE-ANNE BARBOSA
Employees Worked With
and Deb (training) - Thank-you for the excellent service today!, Amanda Krug
January 29, 2018
Great time with Shawn Longworth We were looking to get quality and excellence when buying a new car, thanks to Shawn Longworth we got more than that. So far we love our new Rav4 an We were looking to get quality and excellence when buying a new car, thanks to Shawn Longworth we got more than that. So far we love our new Rav4 and we will 100% recommend ToyotaTown at wharncliffe Road South. More
by lis&Mig
Employees Worked With
January 29, 2018
Great service from Shawn Longworth!! I have purchased several vehicles from Toyotatown in London, in particular from Shawn Longworth, and I must say that I have had a great experience eve I have purchased several vehicles from Toyotatown in London, in particular from Shawn Longworth, and I must say that I have had a great experience every time! Service, product knowledge, understanding my needs......I cannot say enough of what they have done for me! Thanks Shawn! More
by DanKelly
Employees Worked With
January 29, 2018
Fantastic experience! I purchased a rav4 from Shawn Longworth and could not be happier with my vehicle and the service I received. I am enjoying my new ride and can't than I purchased a rav4 from Shawn Longworth and could not be happier with my vehicle and the service I received. I am enjoying my new ride and can't thank Shawn enough for the seamless transition from my old vehicle into this one as well as for his friendly demeanour and great sense of humour! I'd gladly deal with Shawn and Toyotatown again! More
by Happy Toyota owner
Employees Worked With
January 27, 2018
Amazing Shawn was amazing . This is my second vehicle purchased thru him. He is knowledgeable and very helpful about the vehicles and went out of his way to m Shawn was amazing . This is my second vehicle purchased thru him. He is knowledgeable and very helpful about the vehicles and went out of his way to make you feel comfortable and makes sure you have everything you need. He will also work around a busy schedule to make sure you have your needs met. I would highly recommend this energetic, enthusiastic and dedicated employee to anyone looking or getting information on a vehicle. Thank you Shawn!!! More
by MRSfixit009
Employees Worked With
January 27, 2018
Consistent, excellent service I have been lucky enough to have Helena as my Service Advisor my last few visits to ToytaTown, and she is amazing! She really goes the extra mile. He I have been lucky enough to have Helena as my Service Advisor my last few visits to ToytaTown, and she is amazing! She really goes the extra mile. Helena is honestly the best Service Advisor at any car dealership that I have ever been to. Her personalised service and friendly smile keeps me coming back. Thank you! More
by lisab12
Employees Worked With
Helena Vrabec
January 27, 2018
Buy toyota from Tim Absolutely had a fantastic experience with Tim. Measured our needs. Didn't try to sell or force things. Straight forward. Didn't rush us. Extremely co Absolutely had a fantastic experience with Tim. Measured our needs. Didn't try to sell or force things. Straight forward. Didn't rush us. Extremely collegial and listen to our needs. Post-sales communications were excellent. He was always available. strongly recommended. More
by Balaji
Employees Worked With
Lauren, Toyota Tim
January 25, 2018
Amazing Experience Shawn was an amazing sales rep to deal with. I had the pleasure of dealing with Shawn when I bought my 2018 Tacoma. From the countless emails and pho Shawn was an amazing sales rep to deal with. I had the pleasure of dealing with Shawn when I bought my 2018 Tacoma. From the countless emails and phone calls I made to him there was always a prompt reply. He had a great knowledge of the vehicle and always took the time to answer any questions which I had for him. When the vehicle arrived at the dealership he even went above and beyond to personally pick me up at my house and bring me in to pick up the truck. But it didnt stop there! After all the paperwork was complete he took the time to explain all the features and options the vehicle had and set up everything before I left the lot. I will definatly be returning to purchase my next vehicle. More
by Tim Greene
Employees Worked With
January 25, 2018
Sean O'Grady & Toyota Town lead the way in Customer Service While shopping for a new used vehicle, it was suggested that I look at Toyota Town. I was introduced to Sean who had recently provided exceptional ser While shopping for a new used vehicle, it was suggested that I look at Toyota Town. I was introduced to Sean who had recently provided exceptional service to a Family member. Within moments he was able to find a vehicle to meet our needs and budget. His professionalism, efficacy and relatability are second to none. Having had my eye on another vehicle from an alternate dealer, Sean made the decision to purchase from Toyota Town effortless. Thanks again Sean! More
by Penny L
Employees Worked With
Sean O'Grady
