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ToyotaTown
London, ON
7,497 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,497 reviews
April 09, 2018
Happy with Toyotatown experience. We purchased 2 new RAV4s a year ago. We are happy with our Toyotatown sales, service and parts purchase experiences. Thank you all for a pleasant exp We purchased 2 new RAV4s a year ago. We are happy with our Toyotatown sales, service and parts purchase experiences. Thank you all for a pleasant experiences. More
by B&D17
Employees Worked With
Other Employees :
Robert Dako, Peter Engelmanas, Corey Joudry, Chad Marques
April 09, 2018
Stress Free Buying Experience Needed a replacement vehicle in a hurry, but was not willing to rush the purchase. Toyota Town was our first stop and with the friendly, well informed Needed a replacement vehicle in a hurry, but was not willing to rush the purchase. Toyota Town was our first stop and with the friendly, well informed and helpful staff we felt no need to continue the search. We ended up with a 2017 Corolla SE and I am more than happy with the vehicle as i was assured by the staff. Thank- You Toyota Town for an amazing car purchasing experience. More
by Finner78
Employees Worked With
Andre de Coning, Jacob Denis
April 08, 2018
Excellent assistance in purchasing a 2012 Rav4 I recently went to Toyotatown not really knowing what vehicle I was searching for. Sean O'Grady came to my assistance, and very patiently and politel I recently went to Toyotatown not really knowing what vehicle I was searching for. Sean O'Grady came to my assistance, and very patiently and politely helped me through my search. He went above and beyond to make absolutely certain I was happy. I would highly recommend Sean to future cusotomers as he will take good care of you. Other people who were very pleasant through my journey were Vlad, Sean Cragg and Geordie. Thank you all for a pleasant experience. More
by c.hull-johnston
Employees Worked With
Sean O'Grady
April 08, 2018
Kudos to Jennifer Golinski I had a pleasant and efficient experience dealing with Jennifer Golinski when I was shopping for new winter tires for my new purchase vehicle last Dec I had a pleasant and efficient experience dealing with Jennifer Golinski when I was shopping for new winter tires for my new purchase vehicle last December 2017. She is super friendly, answered all my questions and was very helpful and knowledgeable about your product and provided me a lot of help in price matching the tires I wanted. Thanks for making this a pleasant experience, Jenn! More
by AGNES
Employees Worked With
Jennifer Golinski
April 08, 2018
2018 Corolla, 2018 Highlander Both bought through Frank. Went back to him for a reason. Did not try to convince me I needed something different. Gave me the options, let me chos Both bought through Frank. Went back to him for a reason. Did not try to convince me I needed something different. Gave me the options, let me chose, got me the best deal he could. No Frills and fast, both times. More
by BrendanB
Employees Worked With
Frank Circelli
April 07, 2018
2018 Toyota Tacoma TRD off-road Had a great experience buying my new Tacoma TRD Off Road at ToyotaTown in London Ontario. Tim Smuck was a great salesperson and answered all my quest Had a great experience buying my new Tacoma TRD Off Road at ToyotaTown in London Ontario. Tim Smuck was a great salesperson and answered all my questions at any time, day or night. He went out of his way to make sure I got exactly the truck that I wanted. I’d recommend ToyotaTown to anyone. Ask for Toyota Tim. More
by Mike
Employees Worked With
Toyota Tim
April 07, 2018
Great service Great customer service from service advisor Amanda Krug. My Rav went in for a warranty extension appointment and she gave me lots of information up fr Great customer service from service advisor Amanda Krug. My Rav went in for a warranty extension appointment and she gave me lots of information up front so that I could make an educated decision about what I wanted to do. More
by Heather
Employees Worked With
Amanda Krug
April 06, 2018
Leased Vehicle I had purchased a 2012 Rav4 from Baz in 2015 and went in for my regular service. I ended up looking at a 2018 Rav4 and falling in love in love with it I had purchased a 2012 Rav4 from Baz in 2015 and went in for my regular service. I ended up looking at a 2018 Rav4 and falling in love in love with it. Shawn helped me with everything and was so easy going. He made the process seem really easy. Andre in the financial department I have dealt with in the past and he also was so kind. Another big shout out - we had my 7 month old baby and everyone was awesome with her! It was a big plus especially when it came to feeding time and I didn't get shuttled to the bathroom. For a breastfeeding mom that is a big deal! A+ ToyotaTown! More
by Tink
April 06, 2018
Helena at Toyotatown! Helena Vrabec is EXCELLENT! to deal with. I purchased a new Toyota Corolla in Nov 2017 and brought it in to the Service Centre Dec 2017 to switch ove Helena Vrabec is EXCELLENT! to deal with. I purchased a new Toyota Corolla in Nov 2017 and brought it in to the Service Centre Dec 2017 to switch over to my winter tires. Even before I came in for my appointment I spoke with Helena over the phone to schedule my appt and requirements for the new tires. She was SUPER FRIENDLY, and was very helpful to me. I was happy to meet her when I arrived and she was just as friendly in person as she was on the phone. The garage can be an intimidating place if you don't know what you're doing but I felt I was being taken care of. She even personally went into the cafe to find me when the shuttle service had arrived to take me to work. I hope to see Helena in my future visits. Thanks Helena for your friendly face, and knowledge about tire sizes, types, rims, etc. You're a GEM! More
by AGNES
Employees Worked With
Helena Vrabec
April 06, 2018
Gwen at Toyotatown Gwen understands our needs and delivers...she’s the reason we keep going back. She knows her product and always gives us the best advice. Gwen understands our needs and delivers...she’s the reason we keep going back. She knows her product and always gives us the best advice. More
by Nicole
Employees Worked With
