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ToyotaTown
London, ON
7,472 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,472 reviews
May 08, 2018
Very satisfied with the service I recieved yesterday. I was very satisfied with my experience on Monday at ToyotaTown. I was returned to my home quite quickly and picked up was done smoothly I was very satisfied with my experience on Monday at ToyotaTown. I was returned to my home quite quickly and picked up was done smoothly More
by Doreen223
Employees Worked With
Helena Vrabec
May 08, 2018
Buying a new vehicle to me I have always found the staff at ToyotaTown to be friendly and approachable. I have bought my last two cars with them and have been very satisfied. I I have always found the staff at ToyotaTown to be friendly and approachable. I have bought my last two cars with them and have been very satisfied. I actually looked to buy with the dealership because I have been so happy with their service department. After dealing in the past with other car dealerships it has been a welcome improvement since I’ve been going to ToyotaTown More
by Marticat
May 07, 2018
Friendly, knowledgeable, comfortable! Today I spoke with David High and he was amazing. Knowledgeable, friendly and genuine. He provided me with facts, answers to me questions and I left f Today I spoke with David High and he was amazing. Knowledgeable, friendly and genuine. He provided me with facts, answers to me questions and I left feeling good! More
by Ubiquitous
May 06, 2018
New car lease Arranging my new lease and return of my old leased car was simple and I was completely satisfied with all that was done. The paperwork review was sim Arranging my new lease and return of my old leased car was simple and I was completely satisfied with all that was done. The paperwork review was simple and clear. I appreciate the new paper reduced aspect of the lease process. More
by Nursie56
Employees Worked With
May 06, 2018
friendly service I was very happy with the help I received when having to have a flat tire fixed. Helena was able to get me in and let me know that my repairs were cov I was very happy with the help I received when having to have a flat tire fixed. Helena was able to get me in and let me know that my repairs were covered all under my warranty package. Set was kind and gave my a coffee while waiting. Toyota was quicker than the expected time frame originally quoted for repair. I was also pleased with the Toyota roadside assistance to have someone come to my house and put on the spare tire so I could drive to the Toyota dealership. Thanks again!!!! More
by Nancy Ann Maltezo
Employees Worked With
Helena Vrabec
May 06, 2018
Needed a new SUV to meet our growing families needs! Jacob Denis helped me and my family find a great new SUV! Very helpful and friendly experience with no pressure to buy! Just gave my wife & I the tool Jacob Denis helped me and my family find a great new SUV! Very helpful and friendly experience with no pressure to buy! Just gave my wife & I the tools we needed to help us make our decision! Would recommend anyone to visit Jacob Denis at Toyota Town for the best experience when purchasing a new SUV! Jacob exceeded our expectation with how he treated our entire family! While finishing the paper work with Vladimir Stepancev, the Financial Manager, Jacob Denis entertained our three boys...which was truly amazing! We purchased a Highlander and are extremely satisfied with our experience at Toyota Town! More
by Tom&Kim123
Employees Worked With
Vladimir Stepancev, Jacob Denis
May 06, 2018
Service Advisor The service advisor (Helena Vrabec) was very friendly and courteous. She carried out her work in a very professional manner. It was a pleasure working The service advisor (Helena Vrabec) was very friendly and courteous. She carried out her work in a very professional manner. It was a pleasure working with her. More
by corolla123
Employees Worked With
Helena Vrabec
May 06, 2018
re Helena Vrabec everyone was very pleasant and cheerful. Questions were answered clearly, and in terms I understood. This is a major plus. Making appointments is alwa everyone was very pleasant and cheerful. Questions were answered clearly, and in terms I understood. This is a major plus. Making appointments is always easy. More
by Rav4fan
Employees Worked With
Helena Vrabec
May 05, 2018
Very accommodating and truely helpful! Thank you so much, Helena. Even though I arrived at my appointment a day early you saved me from making another visit, and quickly orchestrated a team Thank you so much, Helena. Even though I arrived at my appointment a day early you saved me from making another visit, and quickly orchestrated a team of service personnel to still complete the job on time!! Amazing!! Also, a warm thank you for taking the time to help me make the right choices and saving me tons of money. More
by Paul Jahans
Employees Worked With
Helena Vrabec
May 05, 2018
Another Yaris joins the family Had been searching for a reliable smaller Toyota and Ken Yates got me into a 2013 Yaris SE. The trade in value given for my older Yaris was fair and K Had been searching for a reliable smaller Toyota and Ken Yates got me into a 2013 Yaris SE. The trade in value given for my older Yaris was fair and Ken assisted in the inclusion of a remote starter. This dealership comes highly recommended. More
by Toyota Fan
