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ToyotaTown
London, ON
6,749 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,749 reviews
March 13, 2017
Always a wonderful and attentive customer service This is the dealership where we actually got the lease on our car. One of the best service centers I dealt with. Very friendly and professional employ This is the dealership where we actually got the lease on our car. One of the best service centers I dealt with. Very friendly and professional employees. Service itself fast and prompt (45 minutes, as promised by Brittany, the service advisor) More
by Happy customer
Employees Worked With
B B
Helpful March 13, 2017
ToyotaTown London On This is the third vehicle I have purchased at ToyotaTown London On. I have been pretty pleased with the dealership. There have been a few clitches but This is the third vehicle I have purchased at ToyotaTown London On. I have been pretty pleased with the dealership. There have been a few clitches but nothing major. I found Andre De Coning to be very personable & most helpful when finalizing my last deal. I continue to be impressed with service advisor Robert Dako. I have been dealing, mostly, with him for the last 9 years. I have found him to be very competent, reliable, honest & trustworthy---great qualities. The few times I have dealt with Todd Servant I felt I was well looked after. More
by Sammy S
March 11, 2017
Fantastic customer service! This is a team of people who are highly motivated to create a spectacular experience for the customer. Courteous, knowledgeable, friendly and honest! This is a team of people who are highly motivated to create a spectacular experience for the customer. Courteous, knowledgeable, friendly and honest! Thanks again John Docherty, Sean Cragg and Janine Feenstra! More
by ChristineRav4
March 10, 2017
Loyal and Happy Customer I am loyal to the exceptional Toyota products, but it is the on going relationship with the staff of the dealership that brought me back for my third I am loyal to the exceptional Toyota products, but it is the on going relationship with the staff of the dealership that brought me back for my third vehicle from Toyotatown. Kevin Swan has provided excellent information and patient assistance each time, and maintained friendly contact when I have come into the dealership for service. All of the staff are pleasant and helpful. I am very happy in my 2017 Rav4 - in the colour I have always wanted! You guess! More
by RedRavWoman
Employees Worked With
Kevin Swan
March 10, 2017
Efficient service Drove 60 km for great service as always. The service rep Robert Dako was very helpful and knowledgeable. It was worth the drive! I highly recommend Drove 60 km for great service as always. The service rep Robert Dako was very helpful and knowledgeable. It was worth the drive! I highly recommend this service department. More
by VRDloon1
Employees Worked With
Robert Dako
March 08, 2017
Happy! I am very happy with my purchase & the customer service was great & friendly. Shawn kept me apprised every step of the way. I had gone to the dealer I am very happy with my purchase & the customer service was great & friendly. Shawn kept me apprised every step of the way. I had gone to the dealership >8 years ago & was ignored. Glad things have changed & I gave them a 2nd chance :) More
by MunKeyButt
Employees Worked With
March 08, 2017
Fast and Easy! I received nothing but exceptional service from the time I walked in the doors at Toyota Town. I love my 2017 Toyota Corolla and was able to bring it I received nothing but exceptional service from the time I walked in the doors at Toyota Town. I love my 2017 Toyota Corolla and was able to bring it home 2 days after my initial visit. My sales associate Baz Afara was amazing! More
by Michelle Begin
March 08, 2017
Great service They helped us out and did all the work for us, it was seamless to get in a new car. Geordie was attentive, friendly and patient in getting us what we They helped us out and did all the work for us, it was seamless to get in a new car. Geordie was attentive, friendly and patient in getting us what we wanted. More
by Timmay
March 08, 2017
Very Satisfied Had an excellent experience purchasing a used Jeep at Toyota Town. We dealt with Tomasz Kisiel and he was very friendly, accommodating and informative Had an excellent experience purchasing a used Jeep at Toyota Town. We dealt with Tomasz Kisiel and he was very friendly, accommodating and informative - I would definitely recommend him! The same can be said for Vladimir who made the transaction a breeze. I couldn’t ask for better service… It was well worth the drive from Toronto! More
by Curtis
Employees Worked With
Vladimir Stepancev , Tomasz Kisiel
March 08, 2017
Excellent service I recently had work done the service was excellent I dealt with Brittany and she was in contact with me the entire process getting back to me quicly w I recently had work done the service was excellent I dealt with Brittany and she was in contact with me the entire process getting back to me quicly with quotes and confirmation from my insurance carrier , then booked my repairs and organized a rental at a time that was convenient with my work schedule .. Thanks Brittany and Toyota !! More
by mewj
Employees Worked With
B B
