ToyotaTown

Helped through tough times Ken was instrumental in my purchase of my first car in 2016. He was super helpful both in person and over email to help me find the car I was looking Ken was instrumental in my purchase of my first car in 2016. He was super helpful both in person and over email to help me find the car I was looking for, and in my price range. After an accident this year, I went back to Ken who helped me through the process of finding a new car in a short time frame, and again in my price point. The bonus was getting a new car with perks that weren't available on my first model! I love the Toyota Yaris, and Ken made me feel at ease and comfortable in a very uncomfortable situation. Nicole was the Financial Manager assigned to my new car purchase this time and she was so kind and helpful with the process. It was a very stressful time dealing with ending the old lease, and starting the new one, and she kept me very level and calm while taking care of every detail with me, and with Toyota Financial. I didn't think I would be leasing a new car after only a year and a half, but working with Ken both times, in two very different circumstances, was wonderful. Nicole also went above and beyond. I will hopefully not be purchasing a new car so soon again, but if you are looking definitely ask for Ken Yates as your sales person. Thank you! More

Seems that they’ve thought of everyhting Couldn’t have been better, from our original internet search to getting the keys for our new Rav 4. Every step was easy and enjoyable. Couldn’t have been better, from our original internet search to getting the keys for our new Rav 4. Every step was easy and enjoyable. More

Great expereance!! My husband and I both bought new vehicle at the same time and we had a great experience!! We felt great with the whole process!! My husband and I both bought new vehicle at the same time and we had a great experience!! We felt great with the whole process!! More

Recent Purchase Today we took delivery of our new 2018 Toyota Corolla from ToyotaTown in London. Our sales rep was and is Baz Afara. This is the second vehicle we h Today we took delivery of our new 2018 Toyota Corolla from ToyotaTown in London. Our sales rep was and is Baz Afara. This is the second vehicle we have purchased through Baz and have only the highest commendation for him. He is a very welcoming and cheerful agent. It was a pleasure dealing with him. Baz is very knowledgeable and courteous. He answered all our questions more than satisfactorily. We will definitely recommend Baz to our friends and family and look forward to dealing with him in the future. More

Great Service I was informed of all the work that had to be done on my vehicle and kept informed about how long it would take. I was very satisfied, as always. I was informed of all the work that had to be done on my vehicle and kept informed about how long it would take. I was very satisfied, as always. More

Ny New RAV4 Courteous, Friendly, and Knowledgeable! Thanks Shawn for simplifying this whole process. Super Happy with my new RAV4. This is my second consecutive v Courteous, Friendly, and Knowledgeable! Thanks Shawn for simplifying this whole process. Super Happy with my new RAV4. This is my second consecutive vehicle.Service is outstanding. More

Service review Debb Crawford is an excellent Service Advisor. Very personable and professional. She is also easy to chat with. I look forward to working with her Debb Crawford is an excellent Service Advisor. Very personable and professional. She is also easy to chat with. I look forward to working with her again in the future. More

Brian Williams Exceeded my Expectations of a Sales Advisor Got my Rav4 2018 at Toyota-Town. The customer service was largely exceptional. Brian Williams treated me like I was the only customer. He even led the Got my Rav4 2018 at Toyota-Town. The customer service was largely exceptional. Brian Williams treated me like I was the only customer. He even led the way while I drove my car from London to Stratford as it was my first time on that route. I felt pampered by the follow-up calls asking about how well my car was performing. I'm the "It's Toyota or Nothing" type, and my experience so far has strengthened that belief. Thank you Brian, thank you Toyota-Town! More

Great customer service Customer service was great. Helena Vrabec was helpful, knowledgeable, and friendly as she checked me in, and non-threateningly shared the technician s Customer service was great. Helena Vrabec was helpful, knowledgeable, and friendly as she checked me in, and non-threateningly shared the technician suggestions for repairs. She said it would take three hours to fix the vehicle and it turns out they got it done in two! Waiting area was sufficient, couches comfy, and a small complimentary coffee was available. Will go back for further vehicle maintenance. More

Service provided feedback 100% satisfied with service provided for the visit on April 19, 2018. Shuttle service provided is excellent. This office has friendly, helpful and k 100% satisfied with service provided for the visit on April 19, 2018. Shuttle service provided is excellent. This office has friendly, helpful and knowledgeable staff. I will definitely recommend this Dealer to friends. More