ToyotaTown

Great Service Very knowledgeable sales person. Full of great suggestions and great ideas. Right from being to the end of your entire purchase. Tomasz goes above and Very knowledgeable sales person. Full of great suggestions and great ideas. Right from being to the end of your entire purchase. Tomasz goes above and beyond what is expected even after the sale is finalized. He takes pride in his work and makes sure the customer is fully satisfied. More

Purchased a previously owned Corolla I worked with Toyota Tim at Toyota Town London and had a great experience. The car was very clean and all of my questions were answered. Financing and I worked with Toyota Tim at Toyota Town London and had a great experience. The car was very clean and all of my questions were answered. Financing and taking delivery was easy. More

Service with A Smile This is the second vehicle I have purchased at Toyota Town in London with Shawn Longworth. He is the reason I keep coming back and send anyone I know This is the second vehicle I have purchased at Toyota Town in London with Shawn Longworth. He is the reason I keep coming back and send anyone I know to him. He is so helpful and will work hard to get you the best deals he can. He's also understanding when you constantly call and ask questions or bug to get them to get the Brand New Rav4 ready sooner Yeah me !!! Shawn has the best personality for what he does he makes buying a vehicle less stressful. Thanks Shawn for being you and helping me along the way with my big purchases!! More

Great experience!! I had such a great vehicle experience, and Gwen went over and beyond to find a car suited to me and my needs. I purchased a 2016 Toyota Rav4 LE. 100% I had such a great vehicle experience, and Gwen went over and beyond to find a car suited to me and my needs. I purchased a 2016 Toyota Rav4 LE. 100% would go back to Toyota for my next upgrade and I would definitely would go back to see Gwen. More

Flat tire! Excellent service given. I brought in my tire and dropped it off for repair. And it was ready as promised. Staff is so wonderful and the service area Excellent service given. I brought in my tire and dropped it off for repair. And it was ready as promised. Staff is so wonderful and the service area is spotless! More

Fantastic Service One of the most seamless car purchases I have ever made. Top quality service from sales, to admin - big thanks to the whole team, especially Shawn for One of the most seamless car purchases I have ever made. Top quality service from sales, to admin - big thanks to the whole team, especially Shawn for doing such a great job. I will be buying all my future vehicles here and recommend stopping in for great services, prices, and quality vehicles! More

Great Experience; will come back in a heartbeat! The sales rep.( Sean O'Grady) has help me a lot. He made my car shopping experience a very pleasant one. Not only the process of buying the car but al The sales rep.( Sean O'Grady) has help me a lot. He made my car shopping experience a very pleasant one. Not only the process of buying the car but also the after sale service is excellent. I've purchased vehicles before in other dealership, none of them remember me after sale. ToyotaTown has a very good program in place regarding after sale. I would recommend this dealership anytime and everytime! More

Service staff that go above and beyond I had a winter service item that I needed to get done asap as I have to drive North unexpectedly. John and Rob went out of there way to accommodate g I had a winter service item that I needed to get done asap as I have to drive North unexpectedly. John and Rob went out of there way to accommodate getting my Rav4 worked on. I appreciate them doing this. Thanks More

Not enough personal care and attention. Did not get the feel that my service person really cared about me, as a customer. She was friendly enough, but I expect a little more, to keep me the Did not get the feel that my service person really cared about me, as a customer. She was friendly enough, but I expect a little more, to keep me there. When I left, I was not told what they did, and the girl (Cashier) did not explain anything, and spoke so fast, I couldn't understand her. There was no one waiting, so she could have taken her time. Not a real cozy feeling to make me come back. I could have done the same thing myself. I had to really read my bill, and call my service adviser the next day for an explanation. I should have been told about my mat being wrong! I should have been told that all the rust was removed from my brake pads. Does not influence my thinking of coming back. And I have the long term warranty!? Not very happy! Have no confidence in this establishment. More

Quick and friendly service Took my 2016 Highlander for regular servicing. Work was performed very quickly. Service advisor explained all work that had been done and also about w Took my 2016 Highlander for regular servicing. Work was performed very quickly. Service advisor explained all work that had been done and also about work that should be done next time I come in. I found that helpful Atmosphere was not rushed this time (probably because appointment was around 1:00. Early morning appointments are very rushed in the service area due to number of vehicles being processed) Great lounge for grabbing a snack while you wait More