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ToyotaTown

London, ON

4.9
7,408 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON. As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member. Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 7,408 reviews

November 24, 2018

Excellent seasonal service appointment I brought my car in for my seasonal tire & oil change, service was excellent as usual. I always know my car is well taken care of and trust Todd's exp More

by ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

ToyotaTown responded

Hi SS, Thank you for the review.

November 24, 2018

I took my vehicle in, for winter tires & oil change Helena was excellent. She completed all my requests and did them in an orderly fashion to minimize the time I had to wait for my vehicle. I asked for More

by steve1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helena Vrabec
Jan 24, 2019 -

ToyotaTown responded

Hi Steve, Thank you for the review.

November 23, 2018

B.Crowe I've never had a better experience buying a car then I did a Toyota Town London Ontario. Kevin and Rita were both a pleasure to deal with. Kevin was More

by B.Crowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Dalal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Swan
Jan 24, 2019 -

ToyotaTown responded

Hi B Crowe, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new Rav4!

November 23, 2018

Excellent service as usual I recently upgraded my vechile, and it was smoother than I expected. Shawn handled everything for me quickly and efficiently and I was able to pick th More

by JCasey35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Longworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre de Coning
Jan 24, 2019 -

ToyotaTown responded

Hi J Casey, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!

November 23, 2018

Excellent guidance & support Excellent Customer service. Excellent guidance Excellent knowledge on the vehicles Excellent tips & suggestions Irrespective of so many questions More

by Ravishankar VK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janine Feenstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Circelli
Jan 24, 2019 -

ToyotaTown responded

Hi Ravishankar, Thank you for the review.

November 23, 2018

Great Salesman Had a great greeting as I first walked in the showroom, I explained what I was looking for and how much I wanted to spend. Millad got me everything I More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millad Kaberi
Jan 24, 2019 -

ToyotaTown responded

Hi Kim, Thank you for the review.

November 23, 2018

Chad need to review how to speak to prospective customers I was very disappointed with Chad who I spoke to when I was inquiring about your 2014 Sienna recently for sale.. Chad was condescending and flipping More

by disappointed
Friendliness
Recommend Dealer
No
Employees Worked With
Chad Marques, Erin Power
Nov 23, 2018 -

ToyotaTown responded

Hi George, Thank you for the review and we apologize about your recent experience with us. We, at Toyotatown use extensive research market analysis before giving out a trade - in value. Our salesperson, offered you that price, keeping in mind that the vehicle in question was at 370,000 kms without ever seeing or driven it. We would never want to mislead a customer by providing them an inflated/deflated value, just to have them face disappointment when they come to the dealership. Nevertheless, we hope we can work together in the future to get you the deal and the car that you need.

November 22, 2018

Great service at Toyota town London Excellent experience for our first time at Toyota town, our sales person Justin Maki was very friendly and helpful ,we’re so impressed with all the se More

by Lovelynh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Levasseur, Justin Maki
Jan 24, 2019 -

ToyotaTown responded

Hi Lovelynh, Thank you for the review.

November 20, 2018

Great customer service. Love my new car! I recently purchased a new, Toyota Corolla 2019 SE. Ash was my sales rep and did a wonderful job of explaining all of my options. He also got me the b More

by Val McNic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Levasseur, Ash Syed
Jan 24, 2019 -

ToyotaTown responded

Hi Val, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new Corolla SE!

November 20, 2018

The service at Toyota was nothing but a great experience i found the people at Toyotatown were very professional and helpful with all my questions,,They always seem to go above and beyond,,Todd Servant handl More

by T.Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedram Ebrahimi
Jan 24, 2019 -

ToyotaTown responded

Hi T.J, Thank you for the review.

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