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ToyotaTown
London, ON
7,498 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,498 reviews
February 08, 2019
Helpful, resourceful and set me up great! Helped figure out my next steps to fix my windshield. Went over my plan and what coverage I have left. Todd was helpful and attentive. Helped figure out my next steps to fix my windshield. Went over my plan and what coverage I have left. Todd was helpful and attentive. More
by Katemc
Employees Worked With
February 08, 2019
Great customer service! They have a friendly atmosphere and intelligent staff. I had my young child with me and we felt welcome and appreciated as we shopped and completed t They have a friendly atmosphere and intelligent staff. I had my young child with me and we felt welcome and appreciated as we shopped and completed the purchase. More
by 11223344
February 07, 2019
Helena is amazing I felt Helena went the extra mile for me. She took care of our vehicle and kept me informed of the process. She is a good communicator and there were I felt Helena went the extra mile for me. She took care of our vehicle and kept me informed of the process. She is a good communicator and there were no surprises. Thank you Helena for the great customer service. More
by White Oaks
Employees Worked With
Helena Vrabec
February 07, 2019
Excellent Customer Service Helena was absolutely amazing, kind and helpful. She answered our questions in an informative and friendly manner. Toyotatown also made the wait for t Helena was absolutely amazing, kind and helpful. She answered our questions in an informative and friendly manner. Toyotatown also made the wait for the service to be done to the car, a comfortable one. More
by KIM
Employees Worked With
Helena Vrabec
February 07, 2019
Unbelievable. It was an unbelievable experience. Pedram was a very intelligent young individual, who's knowledge of cars was very fascinating and out of this world. It was an unbelievable experience. Pedram was a very intelligent young individual, who's knowledge of cars was very fascinating and out of this world. He was very helpful, I was glad to have worked with a very intellectually hard working young man like Pedram. If it were possible to give him a 10 star he would get it. I will definitely be referring friends and family to the dealership to speak with none other than Dr. Car himself. More
by Izanga39
Employees Worked With
Pedram Ebrahimi
February 07, 2019
Always a Pleasant experience Helena is always friendly and welcoming. She is thorough and checks to see if there are any upcoming maintenance items that should be done during futu Helena is always friendly and welcoming. She is thorough and checks to see if there are any upcoming maintenance items that should be done during future visits. Always a good experience with all of the service personnel. I'm a long time customer with Toyota-Town.. Thanks Helena! More
by papauha74
Employees Worked With
Helena Vrabec
February 06, 2019
Didn't end up buying, but great service Went in recently but eventually decided on another brand of car but Ken was extremely helpful in weighing options and ultimately making that choice. G Went in recently but eventually decided on another brand of car but Ken was extremely helpful in weighing options and ultimately making that choice. Great service highly recommended! More
by Brian
Employees Worked With
February 06, 2019
Great Customer Service I have enjoyed first class customer service every time I have entered the Toyota-Town branch in London, Ontario. Recently, sales rep Sean O'Grady was I have enjoyed first class customer service every time I have entered the Toyota-Town branch in London, Ontario. Recently, sales rep Sean O'Grady was patient and served all my inquiries (i.e. he took the time to show me my purchasing and trade in options). I appreciated his sales approach and he had the demeanor of a teacher, which I appreciated. I was in for a service apmt but have appreciated the knowledge I have gleaned from the sales team during my waiting periods. More
by LT10
Employees Worked With
A young man named Brad in the servicing area did a good job (he is new to the 'greeting area')., Firis Sharif, Sean O'Grady, Chad Marques
February 06, 2019
Great experience The advisor was Firis Sharif. He guided me throughout the visit. He explained in detail the multiple repairs that were needed on my car . Great commun The advisor was Firis Sharif. He guided me throughout the visit. He explained in detail the multiple repairs that were needed on my car . Great communicator, great guy! More
by Digger
February 06, 2019
Trusted and secure Amanda greeted me with a warm smile. She assured me that I am in a secure hand! She is a trusted person. Thanks for Amanda and the great service once Amanda greeted me with a warm smile. She assured me that I am in a secure hand! She is a trusted person. Thanks for Amanda and the great service once again Toyota town! More
by Sami
Employees Worked With
Other Employees :
Toyota Tim, Amanda Krug, Justin Maki, Helena Vrabec, Nathan Lofgren
