Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
6,798 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,798 reviews
September 19, 2018
Third car Is the 3rd car that I bought there. I was thinking to decline but they give me a better offer that I and my wife never refuse. Is the 3rd car that I bought there. I was thinking to decline but they give me a better offer that I and my wife never refuse. More
by JUANRIOS70
Helpful September 18, 2018
Oil change Amazing service as soon as I pulled into the bay. Helena was great! She had great suggestions and tips, and had a pleasant friendly attitude. Amazing service as soon as I pulled into the bay. Helena was great! She had great suggestions and tips, and had a pleasant friendly attitude. More
by Tallkidd
Employees Worked With
Helena Vrabec
September 18, 2018
Efficient helpful Thank you for Brian Williams and Lilliana help Great job! So helpful and efficient. I believe I bought a great car . Thank you Lynn McIlwain Thank you for Brian Williams and Lilliana help Great job! So helpful and efficient. I believe I bought a great car . Thank you Lynn McIlwain More
by Lynn
Employees Worked With
Brian Williams, Lilliana Samarelli
September 18, 2018
Excellent professional service The sales person is very patient to introduce functions during test drive and car pick up. The whole process is smooth and professional. Great experie The sales person is very patient to introduce functions during test drive and car pick up. The whole process is smooth and professional. Great experience. More
by Sharon
Employees Worked With
Nicole Levasseur, Brian Williams
September 18, 2018
Excellent and Very Knowledgeable I have been a customer of Toyota Town for 20 years. It is the only place I trust to service my vehicles. The service department is excellent and ver I have been a customer of Toyota Town for 20 years. It is the only place I trust to service my vehicles. The service department is excellent and very knowledgeable. Any issues I had with my vehicles were dealt with professionally and skillfully. I just retired my 20 year old 4Runner. The service department of Toyota Town looked after it since the day I purchased it at the dealership. Many times I would have strangers comment how amazing my old truck looked. I currently own beside my retired truck two other Toyota Vehicles. Toyota Town looks after them because I trust the excellent work they do. Eva More
by Eva
Employees Worked With
Other Employees :
Adam Mann, Mike Minarsky, Amanda Krug, Joe Moniz, Jennifer Golinski
September 17, 2018
Friendly and professional He helped me picked a carolla. It's a good deal. He also answered all of my questions relating to this car patiently. I would definitely recommend B He helped me picked a carolla. It's a good deal. He also answered all of my questions relating to this car patiently. I would definitely recommend Bazz to my friend. More
by Alia
Employees Worked With
September 15, 2018
Excellent service Excellent, knowledgeable, personable service from Shawn Longworth. He met with us several times to discuss used or new purchase, outlining pros and Excellent, knowledgeable, personable service from Shawn Longworth. He met with us several times to discuss used or new purchase, outlining pros and cons of both. Robert Dako in service provides competent, friendly service and we seek him out for our servicing needs and advice. More
by mily
September 14, 2018
Worth the drive from Northern Ontario!!! Good website, good customer service, pre-approval process was quick and all questions were answered promptly with regards to vehicle! Vehicle was p Good website, good customer service, pre-approval process was quick and all questions were answered promptly with regards to vehicle! Vehicle was priced below average with lower km's and had many extra's which were not included in final price! More
by ToyotaGuy
Employees Worked With
Vladimir Sepanchev, Pedram Ebrahimi
September 14, 2018
Quick, helpful and courteous service. Recommend to friends. We would just like to send a quick note to say what wonderful service we received from Baz Afara Sales and leasing specialist at Toyota Town south Lon We would just like to send a quick note to say what wonderful service we received from Baz Afara Sales and leasing specialist at Toyota Town south London dealership when we leased our RAV4 Trail. We would definitely recommend Toyota Town and of course Baz Afara to any of our friends. Baz worked very hard to make sure everything on the vehicle was just right before we picked it up. More
by Jim
September 14, 2018
Visitor from Florida We were visiting London and unfortunately were involved in a fender bender accident at a four way stop. We took our RAV4 in for its scheduled mainten We were visiting London and unfortunately were involved in a fender bender accident at a four way stop. We took our RAV4 in for its scheduled maintenance and asked them to check the rear wheel for safety. It turned out that it was damaged and needed toe clips and a controller arm to keep the wheel straight. Unfortunately we ran into the Labor Day weekend so repairs were delayed as the parts had to be shipped from Toronto and Vancouver. Ultimately a spindle also had to be replaced after diagnostics were run. Todd Servant and Rob in the service dept kept us informed throughout the process and we were provided a rental car from Enterprise. Everyone was extremely professional and kind. I could not be more pleased with the repairs, we have now driven to Kansas City and the car is running beautifully! Nancy M. More
by Millichamp
