ToyotaTown

Recall Service & Detailing I brought my car into ToyotaTown in response to a recall notice. Service Advisor Amanda was excellent in getting things set up. While I was there I no I brought my car into ToyotaTown in response to a recall notice. Service Advisor Amanda was excellent in getting things set up. While I was there I noticed that the dealership had a special on detailing so I arranged for another appointment to get that done. The car looked like new when I picked it up. I was very impressed by the quality of service that I received from all the staff I encountered. More

Excellent salesman and excellent SUV Brian Williams was friendly and easy to talk to. He is very knowledgeable about the new Rav 4 and also the competition's vehicles. He made me feel at Brian Williams was friendly and easy to talk to. He is very knowledgeable about the new Rav 4 and also the competition's vehicles. He made me feel at ease and that he had the time to show me the vehicle, give me a demonstration and answer all my questions I was impressed with the short time from order to delivery. Brian led me through the details of the vehicle on the morning of delivery. I have only had the Rav 4 for a few days but I am very pleased with its performance and its ease in driving More

Peter Engelmanas My car was stolen in February and once found, I brought it into Toyota Town service. Luckily Peter was assigned to my Rav4. My insurance company was My car was stolen in February and once found, I brought it into Toyota Town service. Luckily Peter was assigned to my Rav4. My insurance company was refusing to pay for certain services and Peter went to bat for me. He called me daily with the updates and in the end managed to get my insurance company to pay for all that needed to be done. This went on for weeks, but Peter always kept in touch, he was very personable and helpful. He definitely went above and beyond, I hope to always have Peter to work with whenever I need maintenance done on my vehicle. More

fantastic!!! OV's knowledge of the vehicles we inquired about was excellent. All of our questions were answered quickly and we would recommend him to everyone. OV's knowledge of the vehicles we inquired about was excellent. All of our questions were answered quickly and we would recommend him to everyone. More

Good experience at ToyotaTown Geordie was very pleasant and answered my questions thoroughly. He.demomstrated how to operate certain features when I asked about them. I would recom Geordie was very pleasant and answered my questions thoroughly. He.demomstrated how to operate certain features when I asked about them. I would recommend Georgie to a friend. Unfortunately, the Rav 4 nor the Corolla met my needs and I decided to purchase from another company. My decision was based solely on the vehicle and in no way reflects any dissatisfaction with Geordie. More

Efficient, Communicative I selected my Toyota Corolla on Monday and was able to pick it up on Wednesday. That is very fast to get the plates, rust proofing and paint sealant I selected my Toyota Corolla on Monday and was able to pick it up on Wednesday. That is very fast to get the plates, rust proofing and paint sealant completed. I felt that I was fully informed about all options. I will be telling everyone I meet over the next month about my new car and the experience of purchasing through Toyota-Town. More

Another great experinence Brought my Rav4 for a regular 40K checkup today. As usually the visit here was a pleasent experiance. The staff was very knowledgable, helpful and pol Brought my Rav4 for a regular 40K checkup today. As usually the visit here was a pleasent experiance. The staff was very knowledgable, helpful and polite. What I appreciate is, they are not pushy and they are not upselling unnecesarry service. I would highly recommend this dealership to any Toyota car owner in London. More

Great service We had a very pleasant experience while shopping for a new vehicle. Our salesman , Kevin Swan , was very helpful , knew all the information about the We had a very pleasant experience while shopping for a new vehicle. Our salesman , Kevin Swan , was very helpful , knew all the information about the vehicle and helped us to understand all the different features on the vehicle . Kevin was courteous and respectful to my husband and I. We have purchased other vehicles from Toyotatown and Kevin and we will be back in the future. Pat and Bill Richardson More

Excellent Purchase Experience We already have obtained 4 vehicles from Toyota-Town/Lexus of London since 2001. We were in the market for a vehicle for our 21 year old grandson, w We already have obtained 4 vehicles from Toyota-Town/Lexus of London since 2001. We were in the market for a vehicle for our 21 year old grandson, who attends University. We, naturally, went straight to ToyotaTown. There we met Baz Afara. We told him what we were looking for, and what we wanted to consider and see. Baz was most helpful, interested to help us, and offered a few suggestions of his own. Another salesperson, Ken Yates, that we've known previously, suggested that a "lightly-used" vehicle might suit our need perfectly. And that was what we purchased. The entire experience was smooth, without complication. The wonderful people at ToyotaTown did everything to expedite and process, and they presented us with a vehicle that looked, felt, and even smelled like a brand new car, even though it is two years old -- such a great detailing job they did. Baz replied to our several phone calls promptly. He was proactive with several ideas and recommendations. He explained everything clearly. Truthfully, it was really a pleasure to do business, again, with ToyotaTown. Everyone is pleasant and helpful. More

Bought our 5th vehicle from here...great experience . We just purchased our 5th vehicle from ToyotaTown .Sylvia Donovan is the best sales person we have ever had the pleasure to deal with. We went down We just purchased our 5th vehicle from ToyotaTown .Sylvia Donovan is the best sales person we have ever had the pleasure to deal with. We went down to inquire about trading our RAV4 on the new model....we ended up purchasing a Lexus Nx 300....Sylvia worked her magic and we are so pleased with our purchase. Thanks so much Sylvia and all who helped us with our new vehicle. We live in the Sarnia area and will be servicing our new car at ToyotaTown as well. There service dept. is exemplary as well. More