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ToyotaTown
London, ON
7,415 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,415 reviews
July 24, 2019
First time with Rob Good guy. Did my oil change and checked my breaks for me. Came out to talk to me. Told me the status of my breaks. Good guy. Did my oil change and checked my breaks for me. Came out to talk to me. Told me the status of my breaks. More
by Tyler
Employees Worked With
Robert Dako
July 24, 2019
Rav4 Purchase It was down to 5 SUV's to pick from 3 dealers Lexus RX and NT, Santa Fe, Rav4 XLE and Limited. The RAV4 was winner, both the car and dealership exper It was down to 5 SUV's to pick from 3 dealers Lexus RX and NT, Santa Fe, Rav4 XLE and Limited. The RAV4 was winner, both the car and dealership experience. Answered all the questions and if they did not know the answer, they admitted it and found out. Had been to other Toyota dealers the last few years but came back to Toyotatown - they have placed the customer first - recommend this dealer. More
by Ruth & Walter
Employees Worked With
tony coyles, Monica Frankovich
July 24, 2019
Amanda 👍 Amanda assisted by Ashley (Express Check-in) made this a positive experience. I was in and out for scheduled service in less time than expected. The s Amanda assisted by Ashley (Express Check-in) made this a positive experience. I was in and out for scheduled service in less time than expected. The showroom is a pleasant place to wait and included a helpful unscheduled visit with Baz in sales, (Why is Ashley not listed with the rest of the employees?) More
by Don Blay
Employees Worked With
Ashley in Express check in, Amanda Krug
July 24, 2019
1065 wharncliffe Rd S Toyota Town Thank you very much for your service and good communication skills with customers . I will invite my friends to buy Toyota cars Thank you very much Thank you very much for your service and good communication skills with customers . I will invite my friends to buy Toyota cars Thank you very much More
by Alkashef
July 24, 2019
Sales experience was top notch from start to finish Have been a loyal Honda owner for 20+ years but this year I decided to give other car manufacturers some consideration. I researched and test drove s Have been a loyal Honda owner for 20+ years but this year I decided to give other car manufacturers some consideration. I researched and test drove several other comparable SUVs. In the end, I decided to purchase a new 2019 Toyota RAV4. I did check out other Toyota dealerships in the area, but by far, ToyotaTown provided the best customer service. I initially dealt with Brian Komar at my first visit and I finished the buying process with Suzanne Bourdeau. Throughout the sales process, they listened to my needs, answered my questions and above all, treated me with respect - something that is not easy to find with car salespeople. Both Brian and Suzanne were very friendly and approachable. Everything was explained to me and they both made sure I understood what was being presented to me. Buying a new car is stressful enough as it is, but I felt very comfortable throughout the entire process. I welcome this new partnership with Toyota and I definitely recommend ToyotaTown. More
by Stacy
July 23, 2019
Happy Customers! Baz made the process of purchasing a new vehicle so easy for us. He has a solid knowledge of Toyota cars and took his time explaining all of the featu Baz made the process of purchasing a new vehicle so easy for us. He has a solid knowledge of Toyota cars and took his time explaining all of the features to us. More
by Black1984
Employees Worked With
July 23, 2019
Holy Amaze-xxxxx My car was absolutely disgusting and Amanda and her team totally exceeded my expectations ! I was so pleased to drive my car after the detailers made My car was absolutely disgusting and Amanda and her team totally exceeded my expectations ! I was so pleased to drive my car after the detailers made it like new again ! More
by Hotmess
Employees Worked With
Detailing team , Amanda Krug
July 22, 2019
Knowledgeable and helpful Justin was very friendly and helpful setting up my entertainment and security system. This is the second vehicle we have leased from this dealer and I Justin was very friendly and helpful setting up my entertainment and security system. This is the second vehicle we have leased from this dealer and I recommend them highly. More
by Tracy
Employees Worked With
Justin Maki
July 20, 2019
Fast, friendly and efficient I came in with two problems on my Corolla. Amanda and Ricardo demonstrated excellent team work to diagnose the problems (I had no idea what was wrong I came in with two problems on my Corolla. Amanda and Ricardo demonstrated excellent team work to diagnose the problems (I had no idea what was wrong) and kept me informed about the progress of the repairs. I was in and out in good time and was also informed about a factory recall that needed to be done which we scheduled at a time when their shuttle was available, I've been servicing my car here for a few years, and while the service is usually good on this occasion it was fabulous. More
by Cliff_T
Employees Worked With
Amanda Krug
July 20, 2019
Great Experience! We have been a Toyota-Town customer for a number of years. We have always dealt with Sylvia Donovan and have found her to be very professional yet fri We have been a Toyota-Town customer for a number of years. We have always dealt with Sylvia Donovan and have found her to be very professional yet friendly to deal with. She never pressured us into make a decision or made us feel rushed. Although the dealership is quite a distance from our home, we have always had our vehicles serviced there. A good experience all around! More
by Bill G.
Employees Worked With
