ToyotaTown

Service on a 1998 Camry I took my 1998 Camry to resolve a steering fluid leak and electrical system failure following work by another garage in our area. The latter problem I took my 1998 Camry to resolve a steering fluid leak and electrical system failure following work by another garage in our area. The latter problem occurred on 3 occasions over 3 years and resulted in both alternator and battery replacement each time. On one occasion this failure occurred while the car was being driven causing loss of power steering and power brakes. This issues were quickly resolved at Toyota Town by Senior Service Advisor, Jason DeFelice. The leak was the result of an improper previous installation of a high pressure metal tube that damaged the pump for the steering. The electrical problem was the result of a short in the dome light in the cabin that was not previously identified despite the use of a computer system diagnosis on each occasion at the other garage. Neither the battery nor alternator required replacement. More

Thorough, courteous We found Helena to be very knowledgeable about our car. She explained the service process very well, and saved us money by recommending the timing of We found Helena to be very knowledgeable about our car. She explained the service process very well, and saved us money by recommending the timing of our next tire purchase. More

Warranty Work Helena was extremely helpful in addressing all of my concerns and ensuring my service was completed properly, informing me of all issues, timings and Helena was extremely helpful in addressing all of my concerns and ensuring my service was completed properly, informing me of all issues, timings and concerns. More

Great experiences Toyota Town I purchased a 2019 RAV4 xle . The sales representative Sylvia Donovan was polite courteous and extremely knowledgeable about the product and services. I purchased a 2019 RAV4 xle . The sales representative Sylvia Donovan was polite courteous and extremely knowledgeable about the product and services. She went over the features of the car, explaining how the various things worked., very helpful!! Sylvia was easy to talk to and said if I had any questions by all means call her or visit . Sylvia definitely knows the cars she is selling. I would recommend her to anyone interested in buying a.vehicle . Thanks Fred Green More

Great Experience I picked up a new Toyota Corolla and the entire experience from start to finish was excellent. Shawn is very personable and has a wealth of knowledge I picked up a new Toyota Corolla and the entire experience from start to finish was excellent. Shawn is very personable and has a wealth of knowledge when it comes to Toyota vehicles. He offered great customer service during and after selecting and picking up my vehicle. Would highly recommend Shawn! Nicole was also a great help with identifying needs relative to the customer. Friendly and caring for the customer, Nicole made the experience simple and made me confident in the vehicle purchase. More

Enjoyable experience. Brian is an excellent ambassador for the Toyota team, very down to earth and reasonable. Made the experience enjoyable and stress free. Could not reco Brian is an excellent ambassador for the Toyota team, very down to earth and reasonable. Made the experience enjoyable and stress free. Could not recommend more. Thanks. More

2019 Rav4 Lease I recently picked up my new 2019 Toyota Rav4 Limited AWD from Toyotatown and I am very happy with the entire transaction from the moment I walked in t I recently picked up my new 2019 Toyota Rav4 Limited AWD from Toyotatown and I am very happy with the entire transaction from the moment I walked in the door till the time I drove the car away. The salesman (Chad Marques) was friendly and professional the entire time and made me feel like my business was appreciated. Nicole Levasseur who handled the financial services was also great to deal with. I couldn't have asked for a smoother experience! Thanks to everyone at Toyotatown! More

Jason DeFelice goes the extra mile!! Awesome service We went to Toyota Town to have a service person check the wear left on a Michelin Lattitide tire that has been making noise for some time. Senior Serv We went to Toyota Town to have a service person check the wear left on a Michelin Lattitide tire that has been making noise for some time. Senior Service Advisor Jason DeFelice was that person and readily checked the tire for wear that remained so Michelin could be contacted for warranty. I also requested a brake inspection of the 2014 Rav 4. The rear brakes were found to require repair and the front needed servicing. Living 45 km away we needed to return home and leave by noon. The brakes could not be completed by that time. Jason looked after acquiring a loaner vehicle for us to return home to care for an ailing wolfhound and come back. In our absence he contacted Michelin on our behalf to request warrant on the cupping tires making noise. He managed to have Michelin offer a 10% purchase price on 2 new tires. We were very grateful for his extra service and would like to advise the owners how lucky they are to have such a conscientious Service Advisor looking after their customers. Jason really has earned a raise or a decent bonus in our eyes and we hope his employers are aware of this. Thank you once again Jason. GREAT JOB WELL DONE! More

Warm friendly experience We were welcomed to the dealership and introduced to Millad Kaveri. He was knowledgeable of his product line. We appreciated the lack of pressure to We were welcomed to the dealership and introduced to Millad Kaveri. He was knowledgeable of his product line. We appreciated the lack of pressure to make a quick decision. Millad made our visit very enjoyable and we will encourage our friends to visit Toyota Town and meet with Millad! More

Professional, helpful, friendly I went back to ToyotaTown because of a very good experience on my previous purchase and excellent service support. Suzanne Bourdeau was very helpful I went back to ToyotaTown because of a very good experience on my previous purchase and excellent service support. Suzanne Bourdeau was very helpful as worked through the alternatives, and the other staff members were uniformly friendly and helpful. The car has many systems so Suzanne's help with phone set up and other items was much appreciated. There seems to be a very happy atmosphere with good follow-up but no pressure. It was an excellent experience from start to delivery. More