ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent First-time buyer and did not have much idea about a car. Went to buy a car that I saw on the website but did not like it when I went to the Toyota Tow First-time buyer and did not have much idea about a car. Went to buy a car that I saw on the website but did not like it when I went to the Toyota Town dealership. So, Frank suggested another car which was not available online and asked me to buy that car instead without hesitation. It was a much better car than the one I chose online. I purchased the car based on Frank’s suggestion. After a week I bought the car, Frank called me and asked how the car is driving. Not so many dealers asked about the performance of something they have sold. So, it was very nice of him. I have been driving this car for about a month and so far, I am happy with my purchase. More
Recall Service Visit Helena was very helpful, personable and efficient in her efforts to ensure that my auto service experience was positive. She is a very well informed a Helena was very helpful, personable and efficient in her efforts to ensure that my auto service experience was positive. She is a very well informed and engaging employee, certainly in my opinion an employee to be commended. More
Above and beyond on his personal time I ran into Rob shopping at the Home Depot when he was on his well deserved holidays. He actually helped me with some questions I had about some warni I ran into Rob shopping at the Home Depot when he was on his well deserved holidays. He actually helped me with some questions I had about some warning indicator lights I was experiencing. Complete and full explanation. Very knowledgeable. More
Excellent Service The service was professional and fast, with an excellent friendly salesman! It’s our first car being bought at ToyotaTown and it’s definitely pushing The service was professional and fast, with an excellent friendly salesman! It’s our first car being bought at ToyotaTown and it’s definitely pushing us to keep on buying them here. More
Recall and repair Helena was very helpful and ensured that the work on my van was completed much quicker than expected. She was responsive, helpful and good-humored - a Helena was very helpful and ensured that the work on my van was completed much quicker than expected. She was responsive, helpful and good-humored - a nice experience! More
Good Service The service is good as usual, and the waiting time is also under the exception. Meanwhile, the service advisers are very kind and helpful. I will visi The service is good as usual, and the waiting time is also under the exception. Meanwhile, the service advisers are very kind and helpful. I will visit again. More
excellent Very pleasant and speedy service. This goes hand in hand. One without the other is not successful. When the two are combined it is perfect. Very pleasant and speedy service. This goes hand in hand. One without the other is not successful. When the two are combined it is perfect. More
Best Dealership by far After owing a lot of different vehicles over my lifetime, my family only buys Toyota’s and we only deal with Toyotatown. Last week my daily drive ca After owing a lot of different vehicles over my lifetime, my family only buys Toyota’s and we only deal with Toyotatown. Last week my daily drive car was a 2007 Toyota Yaris. I loved this car and still do. I was driving by the dealership and saw a used Yaris. It is the same colour as my existing Yaris but I went from a 2007 to a 2016. I pulled in to buy the car. I was greeted by a smiling Suzanne. Suzanne is friendly, a positive thinker (which is a good quality to have) and spoke my language, meaning I didn’t have to explain anything, we were on the same page. No dilly dayling. We understood each other. I want the car, so do what you have to do to make it happen. We did a lot of laughing and in no way did she make it stressful. I picked the car up on Friday September 13th. A few days after my meeting with Suzanne. At this moment my family of 4 owns 3 cars and a truck all purchased at Toyotatown. I have never met an unhappy employee. If someone is having a bad day, you would never know it. From the moment that you walk into this dealership you are treated with respect and it’s like you have been friends forever. Every single thing is explained to you by the sales person, mechanic, service technician or whoever you are dealing with. You never leave confused. As I have gotten older (I am 55), customer service is very important to me. I never have to worry about a nasty employee. They don’t hire employees who aren’t nice. LOL! So from the receptionist to the sales person to the service technician to the mechanic you will be treated awesome. Their customer service is top notch. So after my big long speech, try Toyotatown. Go and confirm for yourself all the things that I have said. You will not be disappointed and you will be a member of the Toyota family More
Excellent Service. Service was fast, friendly and professional. I was kept up to date on all work being done to my vehicle and the work was completed in the time I was Service was fast, friendly and professional. I was kept up to date on all work being done to my vehicle and the work was completed in the time I was told it would take. Helena and Chelsea were both very friendly and knowledgeable, answering all questions I had about the service to my vehicle. More
Welcoming and Super Kind! Geordie was a pleasure to work with!!! He made us feel comfortable and answered all of our questions! Thank you! My family loves our new ride! Geordie was a pleasure to work with!!! He made us feel comfortable and answered all of our questions! Thank you! My family loves our new ride! More





































