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ToyotaTown
London, ON
7,470 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,470 reviews
November 21, 2019
Superb Service The service at Toyota was outstanding. I ordered 4 new snow tires upon the recommendation of Scott, arrived for my appointment to have them put on an The service at Toyota was outstanding. I ordered 4 new snow tires upon the recommendation of Scott, arrived for my appointment to have them put on and was looked after extremely well by Peter. The new tires were on in less than half an hour, I paid the bill and left. I appreciated the excellent help of both Scott and Peter and couldn't be happier with Toyota. Thank you. More
by patti.hutchison
Employees Worked With
Peter Engelmanas, Scott Smythers
November 20, 2019
Baz Afara was Excellent and very diligent during the car Baz Afara was Excellent and very diligent during the car purchase process. He answered all questions and provided me a great deal. Baz was very prof Baz Afara was Excellent and very diligent during the car purchase process. He answered all questions and provided me a great deal. Baz was very professional helpful . Thank you so much mr. Baz Afara for your time and efforts and everything. More
by Best service
November 20, 2019
Frank does a great job of recognizing pain points so that customers are convinced to buy. Moreover, he has positive attitude and a willingness to listen to the opinion of others. customers are convinced to buy. Moreover, he has positive attitude and a willingness to listen to the opinion of others. More
by Muhammad Umair
Employees Worked With
November 20, 2019
Always great service! I feel respected and have full trust in this company. I am informed about the work to be completed, and informed before hand if there is anything more I feel respected and have full trust in this company. I am informed about the work to be completed, and informed before hand if there is anything more that might be needed. Everything that i need is there for any wait times that occur. Friendly staff! More
by JR
Employees Worked With
Firis Sharif
November 19, 2019
Great customer service I purchased a car and found an issue that needed to be addressed. This Dealership went above and beyond what most would do. They made sure that this s I purchased a car and found an issue that needed to be addressed. This Dealership went above and beyond what most would do. They made sure that this service was looked after in a timely manor, looked after my transportation needs and best of all treaded me like a valued customer. I will drive the hour and 10 minutes again to buy from this dealership! A big thanks to all involved! More
by edbeney
November 19, 2019
Great experience my first time at ToyotaTown! Dealership is great in offering "Get to know your car night!" I learned so much! Thanks Tracey and ToyotaTown for teaching me a lot of things about my Dealership is great in offering "Get to know your car night!" I learned so much! Thanks Tracey and ToyotaTown for teaching me a lot of things about my car. More
by C-HR
Employees Worked With
November 19, 2019
Winter tires put on, and new radio installed Once again I have to thank Peter Engelmanas in service. my car was stolen back in February 2018. I fought with my insurance company to get the radio Once again I have to thank Peter Engelmanas in service. my car was stolen back in February 2018. I fought with my insurance company to get the radio repaired because a hole had been put through the audio button and they refused to pay for it. I finally gave up on it months ago, but Peter kept on them without me even knowing about it. They finally agreed to replace the radio and pay for it. Peter goes above and beyond! More
by Jenn Henn
Employees Worked With
Peter Engelmanas
November 19, 2019
Customer experience orented I took my vehicle in to change parts and brake service. Rob was very helpful and courteous. I was ket informed especially when much of the day had pas I took my vehicle in to change parts and brake service. Rob was very helpful and courteous. I was ket informed especially when much of the day had passed they called with an update. They also took the extra time to give a quick inspection while the vehicle was up on the lift and informed me of a potential repair which I appreciated due to coming winter. More
by RespekMyAuthorT
Employees Worked With
Robert Dako
November 19, 2019
Great Service Rep My 2015 Highlander was booked for a full day off servicing, breaks, alignment and snow tire rotation. Todd provided excellent service knowledge and ar My 2015 Highlander was booked for a full day off servicing, breaks, alignment and snow tire rotation. Todd provided excellent service knowledge and arranged for courtesy transport in minimal time. More
by kerrynewton
Employees Worked With
Other Employees :
Rich, the courtesy car driver was a very nice gentleman.
November 19, 2019
Service 1 Oil Change Great Dealership. Friendly, fast service. Up-front review of the cost to service/fix the car. Coffee while you wait. No sales staff bother you to Great Dealership. Friendly, fast service. Up-front review of the cost to service/fix the car. Coffee while you wait. No sales staff bother you to trade-in or upgrade. Honest answers about your vehicle. Ashley explained what was do to the car. No fuss, no muss. More
by aSatisfiedCustomer
Employees Worked With
