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ToyotaTown
London, ON
7,470 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,470 reviews
December 19, 2019
fantastic alignment,oil change and also inquired about new winter tires. Had excellent service advisor. Helena Vrabec was very courteous and polite She explain alignment,oil change and also inquired about new winter tires. Had excellent service advisor. Helena Vrabec was very courteous and polite She explained everything that was available for my needs but at that time I decided to wait until my finances were in better shape. Don Showers More
by jdshowers65
Employees Worked With
Helena Vrabec
December 19, 2019
Great service once again. Helena didn’t just help service my Prius but also took time to talk to me and help give advice towards getting my plates and registration done correctly now that I’m in Canada. Than my Prius but also took time to talk to me and help give advice towards getting my plates and registration done correctly now that I’m in Canada. Thanks again :) More
by Timbo_rod
Employees Worked With
Helena Vrabec
December 19, 2019
Nice to know someone cares! Both Helena and Mo made me feel like my time was important unlike other dealerships where I felt rushed. They answered my questions and solved my pro Both Helena and Mo made me feel like my time was important unlike other dealerships where I felt rushed. They answered my questions and solved my problems with ease. Thanks! More
by Eunika
Employees Worked With
Helena Vrabec, Muhammed Aslam
December 18, 2019
Five Star Service Representive I bought my Toyota Highlander in 2017. I live in Baden Ontario. I always drive to Toyota Town because of the service. I have experienced excellent ser I bought my Toyota Highlander in 2017. I live in Baden Ontario. I always drive to Toyota Town because of the service. I have experienced excellent service reps but Rob has been the best. I go to Florida for the winter and he made sure that my Highlander was in excellent shape for the drive. More
by JGC
Employees Worked With
Robert Dako
December 18, 2019
Great Service Rep. Rob provided excellent service to correct a noise issue. This issue was corrected under the warranty at no cost to me. Toyota Town has always provided Rob provided excellent service to correct a noise issue. This issue was corrected under the warranty at no cost to me. Toyota Town has always provided excellent service. More
by Paul144
Employees Worked With
Robert Dako
December 18, 2019
Thanks Todd! I asked Todd how fast could i get 4 new tires on. He gave me options, and we both agreed on a scenario that worked for both of us. Perfect! i ap I asked Todd how fast could i get 4 new tires on. He gave me options, and we both agreed on a scenario that worked for both of us. Perfect! i appreciate you actually working WITH me! thanks! More
by Justin C
Employees Worked With
December 18, 2019
Always excellent service. I always pull into the left service door hoping to get Rob. He has provided me with excellent advice and service over the years. He is very pleasant a I always pull into the left service door hoping to get Rob. He has provided me with excellent advice and service over the years. He is very pleasant and easy to talk to. During the service of my vehicle he keeps me informed. More
by Rick
Employees Worked With
Robert Dako
December 18, 2019
Rob was very professional yet personable and assured me that I would be taken care of in a timely manner. I would recommend Rob as the go to guy at ToyotaTown that I would be taken care of in a timely manner. I would recommend Rob as the go to guy at ToyotaTown More
by Kim Gibbard
December 18, 2019
Tom Robertsons the sale rep tried very hard to always be available to help and answer questions. But still has familiarize with the dealerships policies available to help and answer questions. But still has familiarize with the dealerships policies More
by Guest12335
Employees Worked With
Thomas Robertson
December 18, 2019
Friendly and Helpful We came in to buy a car..we saw it online and wanted to take it for a test drive. And Kevin Swan was very accommodating. And he never pushed us to loo We came in to buy a car..we saw it online and wanted to take it for a test drive. And Kevin Swan was very accommodating. And he never pushed us to look at something else..cause he new we were really were fond of the car we test driven. Awesome overall experience !! Thank you Kindly Kevin for all your help. We would recommend Kevin Swan at Toyota Town in London Ontario as your friendly and accommodating Sales Rep !!! More
by Wally & Irene
Employees Worked With
Kevin Swan
