ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,749 reviews
Safety check. Helena greeted us when we came in. She was very knowledgeable, helpful and friendly, a pleasure to work with. We had a safety check done on our Rav4 Helena greeted us when we came in. She was very knowledgeable, helpful and friendly, a pleasure to work with. We had a safety check done on our Rav4 as we were buying out the lease. More
Gwen Jones Toyotatown I am in the market to purchase a new compact SUV and recently had the pleasure to work with Gwen Jones at Toyotatown. Gwen represents her company and I am in the market to purchase a new compact SUV and recently had the pleasure to work with Gwen Jones at Toyotatown. Gwen represents her company and its products in a very professional manner. Any car dealership would be proud and eager to have her as a member of their product advisors' team. She has detailed product knowledge and did not try to sell me a car I did not want. She understood my needs. Unfortunately, she was not able to complete a sale with me because there was no reasonable date on when I could expect delivery of a new 2019 Rav4 Limited hybrid. If there was a car available I would have paid cash for the car after meeting with her. It is important to note that the sales process was also complicated by the fact that a trailer hitch at present is not available for the new Rav4s from Toyota. I highly recommend people interested in buying Toyota products to give Gwen a call. Also, I feel it is important for management not to judge Gwen’s performance on not being able to sell a car that is not available. Gwen should be judged on her skills and abilities to represent her company with dignity. I hope Toyota can get things figured out so that quality products can continue to be sold by a talented professional. More
Great Service I have had the pleasure of dealing with Firis Sherif over the past few service calls. He has been extremely helpful and his his knowledge and personal I have had the pleasure of dealing with Firis Sherif over the past few service calls. He has been extremely helpful and his his knowledge and personality have made the service process much more enjoyable. More
Worry free car buying The process of buying a car is usually filled with indecision and anxiety. Shawn made our experience enjoyable and worry free. I would recommend The process of buying a car is usually filled with indecision and anxiety. Shawn made our experience enjoyable and worry free. I would recommend to anyone to visit Toyotatown and ask to talk to Shawn. You’ll be happy with the results. More
Wonderful experience - Greeted promptly upon entering - Was assisted by a salesperson right away - Recommendations were consistent with what I wanted - Salesperson did - Greeted promptly upon entering - Was assisted by a salesperson right away - Recommendations were consistent with what I wanted - Salesperson did everything to accommodate my needs (price range, pick-up date, tight timeline, etc.) - Followed up to make sure everything was ok WOULD HIGHLY RECOMMEND! More
Great place Good service. No shuttle on Saturdays. Hope they have that on Saturdays as well. Much longer wait than I expected. Good waiting room. See you in six m Good service. No shuttle on Saturdays. Hope they have that on Saturdays as well. Much longer wait than I expected. Good waiting room. See you in six months More
Helpful As usual the service was thorough and done in a timely manner. My advisor took me to “parts” to explain a feature, then to the service department whe As usual the service was thorough and done in a timely manner. My advisor took me to “parts” to explain a feature, then to the service department where the technician was able to answer my questions. I appreciate Amanda Krug facilitating this for my peace of mind. . More
Quick, Easy, & Friendly Booking a service appointment for my vehicle was super easy and stress-free, as was picking it up! I was immediately greeted, escorted to review the s Booking a service appointment for my vehicle was super easy and stress-free, as was picking it up! I was immediately greeted, escorted to review the service provided, and left with my vehicle without feeling like I wasted any time from my day. This is much appreciated! More
Very happy with Brian’s service and follow up. I’m really happy with my new Toyota Rav 4. I want to thank Brian for sorting out the details of my lease he was very friendly and knowledgeable. I’m really happy with my new Toyota Rav 4. I want to thank Brian for sorting out the details of my lease he was very friendly and knowledgeable. More
always accomodating and professional everyone has been friendly, and accommodating at this dealership. no complaints. if I was asked to suggest this dealership to anyone else, I most c everyone has been friendly, and accommodating at this dealership. no complaints. if I was asked to suggest this dealership to anyone else, I most certainly would! More