ToyotaTown

Jason D rocks I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, an I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, and customer serviced. Not only that he backs up all his recommendations for additional service with facts. He doesn’t recommend unnecessary work just because the service schedule says too. Its NOT a one size fits all mentality, we all drive differently, so service is customized to ones needs. Its a trait I truly appreciate as it shows integrity, honestly, and quite frankly saves me money. If it wasnt for him I probably wouldnt own a vehicle and just would take the bus! Well I exaggerate that last point, however I believe you get what I’m saying . Thank you Jason, I appreciate all that you do! More

Best experience for a first time purchaser Geordie was amazing. Very friendly, welcoming and immediately made us feel comfortable with the first purchase of our new car. He was informative and Geordie was amazing. Very friendly, welcoming and immediately made us feel comfortable with the first purchase of our new car. He was informative and made everything seem less and effortless. he answered every question we had and really took the time to make sure that we were confident with our lease. More

Satisfaction garenteed I have dealt with Toyota Town in London On for over 20yrs and would reconmend them to anyone. Sylvia Donovan in sales is a pleasure to deal with an he I have dealt with Toyota Town in London On for over 20yrs and would reconmend them to anyone. Sylvia Donovan in sales is a pleasure to deal with an her knowledge of your poducts and procedures make purchasing a vehicle very enjoyable. Dealing with Sylvia Donovan to obtain my many vehicles over the years for myself and my wife has now led to our daughter obtaining her cars with the expert help of Sylvia and Toyota Town. Thanks again SYLVIA DONOVAN More

ToyotaTown Seals the Deal Brian Komar from ToyotaTown was awesome from start to finish! I was recommended by a few friends to see him in regards to a new vehicle but we unfortu Brian Komar from ToyotaTown was awesome from start to finish! I was recommended by a few friends to see him in regards to a new vehicle but we unfortunately went the way of a pre-owned Rav4 as it was more in our budget. Even though Brian is the new sales manager he took amazing care of us with out pre-owned purchase by listening to our needs, wants and finding us the right vehicle and deal. I would recommend him 10/10 times to anyone who is looking for help with purchasing a new vehicle. In terms of ToyotaTown the facility is really nice, the people are friendly and the service centre is quick and efficient. Make sure you shop around town and you will see why ToyotaTown stands out. More

Great Service Amanda Krug is my service advisor and is always on top of what needs to be done to get the best performance out of my car. Amanda Krug is my service advisor and is always on top of what needs to be done to get the best performance out of my car. More

excellent service I felt that the dealership addressed my issues immediately and did not overcharge for the service. The advisor explained everything to me. Car was rea I felt that the dealership addressed my issues immediately and did not overcharge for the service. The advisor explained everything to me. Car was ready when promised. More

No surprises A smooth process and the communication was clear and concise. The advisor was polite and gave me all the options to choose from without any surprises A smooth process and the communication was clear and concise. The advisor was polite and gave me all the options to choose from without any surprises. More

Schedule Maintenaince Staff and service was exactly what I requested on our RAV4. The only suggestion I would like to make is to ensure light settings are returned to auto Staff and service was exactly what I requested on our RAV4. The only suggestion I would like to make is to ensure light settings are returned to auto after they are tested to avoid vehicle lights are on at night. More

Great Service Rob took the time to investigate a problem with the brakes on the Matrix. He explained the issue and took care of it quickly. He kept us update by p Rob took the time to investigate a problem with the brakes on the Matrix. He explained the issue and took care of it quickly. He kept us update by phone regarding the cost of the service. He is a trusted advisor at Toyotatown. We purposely seek him out as our advisor because of his great service. More

Thorough Care Purpose of visit was booked routine maintenance of my Toyota Yaris at around 40000km. There was a reasonably short delay in processing my vehicle on Purpose of visit was booked routine maintenance of my Toyota Yaris at around 40000km. There was a reasonably short delay in processing my vehicle on presentation. The details of my problems were electronically noted from prior communications which were confirmed with me verbally. A precise time (noon/2hrs) and price ($317) was quoted and I waited for my vehicle. During inspection, other problems were noted and explained to me with costs by a second service rep. I authorized the additional repairs and a vague time "after lunch" was mentioned by the second rep. The highlights of the job were provided by the first service rep and reinforced by a third rep when processing payment. One job I expected to pay for was *free*. The whole thing took about half-an-hour longer than I expected but I am not a mechanic. A quote for tires was provided without undue sales pressure which I will do in the near future. The final time and price was 3.5 hours and $487. Considering the amount of work, it was an *excellent deal*. The people were outstanding. Small tweaks could be made to improve the customer experience. Bottom line: excellent care for both me and my car. More