ToyotaTown

Tire changeover was so incredibly smooth! Firis kept me updated on pricing and time frames for completion. He was also super friendly!!! Great experience overall!!! updated on pricing and time frames for completion. He was also super friendly!!! Great experience overall!!! More

It’s always nice to be greeted by Firis’s smile and he is very detailed when he speaks to make sure he’s heard your full concern. More importantly, he has gone out of the way to make sure my needs were met. very detailed when he speaks to make sure he’s heard your full concern. More importantly, he has gone out of the way to make sure my needs were met. He’s a very good people person and that matter most when you are a professional in his field. I purchased my vehicle there, and my car has lasted 7yrs and counting and that’s only because I know the attention to detail has been given! Thank you al! More

I chose to reach out to Toyotatown due to a less than satisfactory experience with London Honda where I had been a long standing customer since 2005. I was introduced to Brian and ultimately chose to pur satisfactory experience with London Honda where I had been a long standing customer since 2005. I was introduced to Brian and ultimately chose to purchase my new vehicle through him. He was honest and forthcoming. He was professional and personable and I felt very well looked after. I would highly recommend him and Toyota to my friends and family. I am quite thrilled with my new car! More

I’ve had Todd Servant sign me in for my service appointments before. He’s very knowledgeable. Todd gave me the detail I needed which was estimated time this service would take and the cost. He appointments before. He’s very knowledgeable. Todd gave me the detail I needed which was estimated time this service would take and the cost. He’s always been polite and respectful. More

I had 4 indicator symbols lighting up on my dash indicating an issue. I called on a Friday and was offered an appointment time on a Monday. Amanda Krug was my service advisor and efficiently booked indicating an issue. I called on a Friday and was offered an appointment time on a Monday. Amanda Krug was my service advisor and efficiently booked me in for my appointment. She noticed that the driver's side mirror was loose. Along with diagnosing and working on my other car issues, the mirror was glued so the problem wouldn't get worse and I was not charged for this service. Amanda was also able to apply discounts to the parts and labour on my car which provided additional savings. I had to leave my car overnight so that a part that was not in stock could be shipped overnight. My car was ready the next day. It is running well now. Thank you. More

Todd helped me to solve a quick issue I had with my 2012 RAV 4: my drivers' window was not working properly. He explained to me the process and what will likely take to fix the issue. One hour later he came RAV 4: my drivers' window was not working properly. He explained to me the process and what will likely take to fix the issue. One hour later he came back and told the the issue was a quick fix. Thank you Todd! More

Best service I have ever experienced! I brought my car in for a service was so happy that he kept me up to date in what was going on. Was so happy to see all the covid protocols set in place. Greatest experi for a service was so happy that he kept me up to date in what was going on. Was so happy to see all the covid protocols set in place. Greatest experience ever all thanks to Firis! More

software issues delayed my car he coordinated transportation to my other appointment and car was completed upon my return knowledgeable, efficient and amazing customer service transportation to my other appointment and car was completed upon my return knowledgeable, efficient and amazing customer service More

The Service Department is terrific. I had a damaged tire, still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding still under warranty. The Service Advisor, Firis Sharif, assessed the problem, noting not only the nail in the tire, but also the worn side, deciding that it should be replaced. Everything was handled efficiently and with care for the covid situation. I appreciated that I could wait for the car, in a safe area. I am grateful for every aspect of this experience, and know I can trust the service here. Thank you! More

Such a pleasure to seal with such a "straight shooter". Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last se Unlike the other Toyota location, he did not try to sell me on an oil change for my plug-in/hybrid, when I had only burned 80 l. of gas since last service visit More