ToyotaTown

From the moment we came in the door, so welcoming and jumping!! Had stopped at another Toyota dealership on the way, and was not impressed at all, didn’t feel like they cared about wanting our business. jumping!! Had stopped at another Toyota dealership on the way, and was not impressed at all, didn’t feel like they cared about wanting our business. Shawn L is an exceptional caring person. At first not sure if it’s all schmooz but quickly realized he’s the real deal! A genuine people person!! Also Rita from the finance department a lovely caring lady which made our trade in deal seamless!! More

Friendly efficient and professional. Jason was very knowledgeable and explained things very well. Great guy! Jason was very knowledgeable and explained things very well. Great guy! More

Sylvia and Michael, both helped in making our purchase experience, seamless. Highly recommend their service for Sales and Financing process support. experience, seamless. Highly recommend their service for Sales and Financing process support. More

This dealership was highly recommended by a close friend of mine who is a stickler to detail and he can be quite demanding. His opinion carries considerable weight within our social circle. I was greeted of mine who is a stickler to detail and he can be quite demanding. His opinion carries considerable weight within our social circle. I was greeted in a very friendly way upon entry on my first visit and this continued on all visits. I was impressed in all areas and would recommend this dealership without hesitation. My sales rep was James Kestaloot. I immediately sensed that James and I would work well with each other. He was very personable, professional, knowledgeable and extremely easy to chat with. He walked my wife and I through the features of our vehicle choice, accompanied us on an informative test drive, answered all of our questions thoroughly and at all times kept us at ease. On one occasion when I asked about the extended warranty program, he spoke casually about it being similar to my comfort level similar to buying insurance. There was no high pressure sales just solid information and stated that I would be meeting with someone who would go over the finer details. At the end of this process I quickly made a mental note to include the plan in my purchase. I mention to many friends that if I leave a dealership after buying a vehicle and feel comfortable and feel like I made a fair deal - I'm happy. We ordered a new Highlander and left excited and feeling very good about the experience and how appreciative we were of Jamie's assistance. James made what had been, from past experiences, a high stress situation a most enjoyable one in many ways. This was greatly appreciated. After ordering this new vehicle my wife and I had a few roadblocks thrown in our way plus the imposing chance of tariffs from the US. Our new car would have to wait. Jamie handled us in a most compassionate manner and completed all the required paperwork to withdraw our order. He will never know how much we appreciated this. Customer service like this is hard to find. I will readily recommend ToyotaTown to anyone and encourage them to seek out a guy named Jamie Kestaloot! More

Appointment went smooth. Sylvia and Michael Donovan were very courteous with us and other employees involved with the leasing of the vehicle. Toyota Town will be recommende Sylvia and Michael Donovan were very courteous with us and other employees involved with the leasing of the vehicle. Toyota Town will be recommended by us again. More

Sales rep knowledgeable and professional . Great communication skills. Other staff in store very helpful. Store clean and well organized. Great communication skills. Other staff in store very helpful. Store clean and well organized. More

Shawn was awesome from start to finish. He was very knowledgeable and found us exactly what we wanted, couldn't have asked for a better salesman. He was helpful, whole process went very smo He was very knowledgeable and found us exactly what we wanted, couldn't have asked for a better salesman. He was helpful, whole process went very smoothly and would highly recommend him and your dealership to anyone. More

From start to finish Shawn was awesome to deal with. He was very knowledgeable and thorough and knew exactly what we were looking for and got us what we wanted. We will highly recommend him and the deal He was very knowledgeable and thorough and knew exactly what we were looking for and got us what we wanted. We will highly recommend him and the dealership to anyone we know. Excellent service!!!!!!! More

Great service! La Toya is always friendly is helps me with any problems or concerns myself of my vehicle may have! La Toya is always friendly is helps me with any problems or concerns myself of my vehicle may have! More

Always clear, concise explanations of what is required to keep my Toyota safely on the road. Never pushing anything not needed. Great service Todd ! keep my Toyota safely on the road. Never pushing anything not needed. Great service Todd ! More