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ToyotaTown
London, ON
7,487 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,487 reviews
February 21, 2026
I had a very positive experience at Toyota Town working with Shawn, Sales Specialist. Shawn was professional, knowledgeable, and easy to work with throughout the process. He explained everything clearly, a with Shawn, Sales Specialist. Shawn was professional, knowledgeable, and easy to work with throughout the process. He explained everything clearly, answered my questions (over the phone, emails and in person), and made sure the experience was straightforward and comfortable. There was no pressure, and everything was handled efficiently and respectfully. I appreciate the level of service provided and would recommend Shawn and Toyota Town to anyone looking for a reliable and smooth car-buying experience. More
by mikekas
Employees Worked With
February 20, 2026
After being involved in an accident that resulted in our vehicle being written off, my husband and I found ourselves needing to purchase a new vehicle within a very short timeframe. We were helped by Michae vehicle being written off, my husband and I found ourselves needing to purchase a new vehicle within a very short timeframe. We were helped by Michael Donovan who made a very stressful situation feel manageable and reassuring. Michael understood our needs and approached the process with professionalism, patience, and genuine care. He was incredibly knowledgeable and took the time to thoroughly explain all of our options, ensuring we felt confident and informed every step of the way. At no point did we feel rushed or pressured. We ultimately purchased a Toyota Highlander Hybrid that was available on the lot, and we couldn’t be happier with our choice. Michael’s customer service exceeded our expectations, and we are extremely grateful for the experience he provided. We would highly recommend Michael Donovan to anyone looking for a salesperson who is trustworthy, patient, and genuinely focused on helping customers make the right decision. More
by LauraN
Employees Worked With
February 19, 2026
Love going there. Everyone is very friendly. Latoya is great. We love Andy Oudman and always enjoy our chats. The coffee is excellent. Everyone is very friendly. Latoya is great. We love Andy Oudman and always enjoy our chats. The coffee is excellent. More
by i_eringa
February 18, 2026
Daniel and Dealership made it easy to make our final decision in a tough market for used vehicles. Would recommend decision in a tough market for used vehicles. Would recommend More
by sdunlop52
Employees Worked With
February 18, 2026
Since new ownership Horible service I am so disappointed! I have two wheciles with them for more than 15 years Recently I am treated there with out any respect I have two wheciles with them for more than 15 years Recently I am treated there with out any respect More
by Djsans84
Employees Worked With
February 17, 2026
Just leased the new Toyota BZ electric vehicle. So happy with how we were treated and the professionalism demonstrated by each of the three employees we worked with. The introduction of a Deliver So happy with how we were treated and the professionalism demonstrated by each of the three employees we worked with. The introduction of a Delivery Specialist to work with us to explain the workings of the car is a terrific step forward. Although, after having the car for a week we now have some other questions. But we have his card close at hand and he made sure we knew he would be available for us to call. More
by Jpod2153
February 09, 2026
The experience with Toyota Town was professional and customer oriented. Had a very good experience with all Toyota Town employees and were friendly and very welcoming. customer oriented. Had a very good experience with all Toyota Town employees and were friendly and very welcoming. More
by kingskonnection69
Employees Worked With
February 07, 2026
Good service Competitive price Ample parking Work on saturday Free carvwash with a service And offer shuttle on weekdays saturday Free carvwash with a service And offer shuttle on weekdays More
by Issu1150
Employees Worked With
February 05, 2026
We would like to take this opportunity to let everyone know how pleased we are with ToyotaTown. This is our 6th Toyota vehicle we have purchased. The Highlander seems to be our preference. Shawn Longw know how pleased we are with ToyotaTown. This is our 6th Toyota vehicle we have purchased. The Highlander seems to be our preference. Shawn Longworth is an excellent person as well as a great specialist. He has a bubbly personality and very knowledgeable about all Toyota products and also if he can not answer your questions he will find someone who can. Baz was very kind and helpful when Shawn was on his day off. The dealership at ToyotaTown is clean and the staff are very welcoming. P.S. the hot chocolate is amazing. More
by mackaynorth
February 04, 2026
Everyone was nice and easy to deal with. The dealership felt very welcoming and clean The dealership felt very welcoming and clean More
by Curt
Employees Worked With
