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ToyotaTown
London, ON
7,493 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,493 reviews
March 13, 2026
Shawn was easy to deal with for our purchase, knowledgeable, quick responses to our inquiries and available for questions. knowledgeable, quick responses to our inquiries and available for questions. More
by lesleyandscott
March 13, 2026
Everyone that I dealt with at this dealership was very professional and courteous. I recommend this dealership to everyone! professional and courteous. I recommend this dealership to everyone! More
by Eileen Fettig
Employees Worked With
March 09, 2026
Last week we bought 2026 Toyota BZ. Our first EV...After carefully shopping for an EV we decided to go with Toyota after many many years. Our first car in Canada was Toyota Tercel in 19 Our first EV...After carefully shopping for an EV we decided to go with Toyota after many many years. Our first car in Canada was Toyota Tercel in 1997.. Over the years we went through many other brands. When we decided to buy our second car in Canada we went to Toyota in 2003 and we had a very bad experience with the sales representative and decided not to buy Toyota again... This year we had great experience with Shawn...He treated us with great respect. he is friendly and knowledgeable. Everything was handled very professionally. Finance Manager Rita Dalal was very friendly as well as efficient. I hope to get same experience at the service department too as we would like to drive the car for many many years... Thank you Shawn and team at Toyota Town. More
by meerakarajgikar
Employees Worked With
Other Employees :
I worked with one person from Service department who explained us about the vehicle and navigated through our car. Unfortunately I don't remember his name but he was awesome and very knowledgeable.
March 07, 2026
Busy dealership--Buying process involved many people which made process somewhat impersonal--calling me by Don instead of Ron--Michael Donovan was very good at keeping me informed of ordering process--U which made process somewhat impersonal--calling me by Don instead of Ron--Michael Donovan was very good at keeping me informed of ordering process--Upon delivery we were given excellent instructions on the use of features of the car. More
by TBIRD
Employees Worked With
March 01, 2026
Got offered a car wash didn't get one, not sure if tires were rotated for there was no hand prints on my unwashed tire rims. were rotated for there was no hand prints on my unwashed tire rims. More
by Sergio
Employees Worked With
February 23, 2026
Shawn was awesome to deal with! Super friendly, professional, and made the whole car-buying process smooth and stress-free. He answered all my questions patiently and really went th Super friendly, professional, and made the whole car-buying process smooth and stress-free. He answered all my questions patiently and really went the extra mile. Highly recommend him at the dealership. More
by angelo
February 21, 2026
I had a very positive experience at Toyota Town working with Shawn, Sales Specialist. Shawn was professional, knowledgeable, and easy to work with throughout the process. He explained everything clearly, a with Shawn, Sales Specialist. Shawn was professional, knowledgeable, and easy to work with throughout the process. He explained everything clearly, answered my questions (over the phone, emails and in person), and made sure the experience was straightforward and comfortable. There was no pressure, and everything was handled efficiently and respectfully. I appreciate the level of service provided and would recommend Shawn and Toyota Town to anyone looking for a reliable and smooth car-buying experience. More
by mikekas
Employees Worked With
February 20, 2026
After being involved in an accident that resulted in our vehicle being written off, my husband and I found ourselves needing to purchase a new vehicle within a very short timeframe. We were helped by Michae vehicle being written off, my husband and I found ourselves needing to purchase a new vehicle within a very short timeframe. We were helped by Michael Donovan who made a very stressful situation feel manageable and reassuring. Michael understood our needs and approached the process with professionalism, patience, and genuine care. He was incredibly knowledgeable and took the time to thoroughly explain all of our options, ensuring we felt confident and informed every step of the way. At no point did we feel rushed or pressured. We ultimately purchased a Toyota Highlander Hybrid that was available on the lot, and we couldn’t be happier with our choice. Michael’s customer service exceeded our expectations, and we are extremely grateful for the experience he provided. We would highly recommend Michael Donovan to anyone looking for a salesperson who is trustworthy, patient, and genuinely focused on helping customers make the right decision. More
by LauraN
Employees Worked With
February 19, 2026
Love going there. Everyone is very friendly. Latoya is great. We love Andy Oudman and always enjoy our chats. The coffee is excellent. Everyone is very friendly. Latoya is great. We love Andy Oudman and always enjoy our chats. The coffee is excellent. More
by i_eringa
February 18, 2026
Daniel and Dealership made it easy to make our final decision in a tough market for used vehicles. Would recommend decision in a tough market for used vehicles. Would recommend More
by sdunlop52
Employees Worked With
