Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,476 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,476 reviews
January 30, 2026
All staff friendly and professional in customer service. But I am really frustrated on my decision to buy this vehicle based on many reasons. Some of them are as follows, 1. Vehicles price is too high comp But I am really frustrated on my decision to buy this vehicle based on many reasons. Some of them are as follows, 1. Vehicles price is too high compared to the brand new 2026 vehicle 2. You charged the brand new vehicle price but tail gate is already have corrosion 3. In terms of pricing of the vehicle, you consider the vehicle as a brand new vehicle but in terms of interest rate, you consider the vehicle as a used vehicle I decided to go to a Toyota dealer instead of an other vehicle dealers because of trust but I never believe them hereafter. All these happened because of lack of knowledge. Anyway thanks for everything you did. Thanks. More
by Priyantha
Employees Worked With
January 30, 2026
Very helpful and curious staff. Made our experience in pursuing our new vehicle a pleasant one Made our experience in pursuing our new vehicle a pleasant one More
by s_fralic
Employees Worked With
January 28, 2026
Shawn is a professional sales specialist with great knowledge, expertise and customer support. He assisted us with finding the right Lexus. Shared all details with care and patience. And supported us t knowledge, expertise and customer support. He assisted us with finding the right Lexus. Shared all details with care and patience. And supported us to finalize the deal. He also has a great sense of humour and made the entire experience easy and fun for us. Thanks Shawn! More
by Samin
Employees Worked With
January 25, 2026
Mr. Daniel is exceptional in what he does. I really appreciate all his help sincerely. appreciate all his help sincerely. More
by ifedolapo2002
Employees Worked With
January 22, 2026
Sylvia Donovan and Janine Feenstra are the dynamic duo from start to finish. Amazing experience from start to finish. Amazing experience More
by sue123
January 15, 2026
I went here just with some questions and without being pressured was able to come to my own decision on getting a vehicle. Rare not to be pressured or have some sale tactics run. Michael is a saint. pressured was able to come to my own decision on getting a vehicle. Rare not to be pressured or have some sale tactics run. Michael is a saint. More
by Mark Johnson
Employees Worked With
January 14, 2026
From the time I entered the dealership everyone was very personable and friendly. Shawn has such a positive attitude and easy going manner, it make the experience stress free. He was very thorough with pa personable and friendly. Shawn has such a positive attitude and easy going manner, it make the experience stress free. He was very thorough with paperwork and answered all questions. I also appreciated the prompt responses to any calls or emails. More
by jhetherington
Employees Worked With
January 13, 2026
Sylvia Donovan is friendly, helpful, and considerate. I recently picked up my 2026 Prius Hybrid at Toyota Town and it was a very positive experience. I recently picked up my 2026 Prius Hybrid at Toyota Town and it was a very positive experience. More
by JaneVA
Employees Worked With
January 12, 2026
Received excellent service from a group of knowledgeable and professional staff throughout all the company's departments and professional staff throughout all the company's departments More
by hmitchell407407
