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Toyota on the Trail

Edmonton, AB

4.5
889 Reviews

5210 Calgary Trail NW

Edmonton, AB

T6H 4J8

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890 Reviews of Toyota on the Trail

December 27, 2020

Most shady Toyota dealer in Alberta/ Canada. Avoid at all cost for sure!! Don't go to them, thay have worst customer service anh they will trick on you. More

by Accp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Tran, Sam Shariff, Reg Van Tassell, Al Kanji, Sumit Banerjee, Daniel Berger, Laura Adams, Clayton Hillyard, Thomas Olsen, Rocky Bellamer
December 22, 2020

They worked for us! They brought prices down on packages and Made the payments work for us. Our salesman, Benny, also entertained our son which was really nice! More

by Leeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny, Taylor D
December 12, 2020

I went there for first for oil change, they don't put sticker on my car for next service and washed my car in -10 and park outside my door rubbers and gas tank cover got Frozen, when I complain about thi More

by Sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nigel Catton
December 08, 2020

if you like being RIPPED OFF, then this is a great choice, bought a used truck for 17000,put over 15000 in repairs in the first 2 mos,dealership's response was that I should have bought new,my mechani More

by Dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandeep Jadhav
December 05, 2020

I just bought a brand new toyota sienna with heated seats as requested but the heated seat is defective and we've been waiting for 2 weeks for them to replace the heating element . And now they told us that More

by Polantacsay
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nigel Catton
December 02, 2020

Dont waste your time. Let both u and the sales guy play the game. Want u to talk to finance. Lol we all know what happens there add a year of payments fake add on time to stop the gimmick people will buy f More

by chevydually85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yuri
December 01, 2020

Reg Van Tassell is an excellent salesman. He isn’t pushy trying his darnedest to make a sale. Very knowledgeable. He worked with us to get us the best deal. We will go back to trade in our Highlander next y More

by larryandlinda1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Gavrilov in Finance also 5stars! , Reg Van Tassell
November 28, 2020

BUYER BEWARE!!This is a very terrible dealership, they BUYER BEWARE!! This is a very terrible dealership, they are complete con artist that steal your deposit after not meeting the conditions of the agree More

by Melissabeaudoin89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke , Chris Lunden
November 28, 2020

Reg was wonderful to deal with. We will definitely recommend him to our friends and family! Thank you for taking your time to help us find out new family vehicle. More

by kwebster0921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reg Van Tassell
November 27, 2020

Service engineer Mr Ernesto is very patient and thorough helping me to solve my car problems on 26 Nov. I would like to commend him for his wonderful service. From Ng Lay Heong. More

by Rena Ng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
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