Toyota On the Park

We love Toyota and Toyota on the Park Team "We love Toyota and the Team at Toyota on the Park who assisted us in buying our 2nd Toyota vehicle. On a rating of 1 -10 (1=Low to 10=High), we give "We love Toyota and the Team at Toyota on the Park who assisted us in buying our 2nd Toyota vehicle. On a rating of 1 -10 (1=Low to 10=High), we give the team (Nigel, Rui, Jure and the Service/Parts) at Toyota on the Park a 10+ rating on customer service. In particular, kudos to Nigel who patiently walk us through navigation and multimedia. system before letting us off on the road with our new Venza. Moreoever, in passing, we mentioned that we were looking to replace a lost hub cap on our Sienna. Right away, he went with us to the Parts division to check availability. The Parts employees assured us that on the Saturday we were scheduled to pick up our Venza, the part would be there. A great team to recommend to friends planning to buy a Toyota vehicle. More

best customer service and support i canimagine Toyota on the park left a deep impression on me. Thier customer service and friendliness make me feel very comfortable and good.I bought Toyota Sienna Toyota on the park left a deep impression on me. Thier customer service and friendliness make me feel very comfortable and good.I bought Toyota Sienna 2016 model from them and since I order the vehicle until the delivery everything went smooth and in the professional environment. I recommended many of my friends as well. More

Happy Toyota Highlander owner Irfan is a great sales person! Really nice guy and very helpful when explaining how things work in the the car! Really recommend Irfan Shaikh if you p Irfan is a great sales person! Really nice guy and very helpful when explaining how things work in the the car! Really recommend Irfan Shaikh if you plan on buying a car from this dealership! More

Great Service by Peter and Shelly With the help of Peter and Shelly, we made a purchase of a 2017 Toyota RAV4. Peter was very detail-oriented and made me feel respected throughout the With the help of Peter and Shelly, we made a purchase of a 2017 Toyota RAV4. Peter was very detail-oriented and made me feel respected throughout the purchasing process. He was also very diligent in highlighting the features of the vehicle that we were purchasing. I highly recommend you start your search with Peter and you are in good hands. Shelly helped us with the financing options and again, very good in making sure we know all the options we have in front of us, everything went smooth and always smile on her face. I really enjoyed working with Shelly. If I have to add one other comment about the dealership is that I think the purchasing/leasing contract can and should show me more details about the deal that I am about to sign. I recently made purchases with another dealership and their agreements are much more logical and easy to follow. Transparency and full disclosure are important foundation of trust. More

Great staff. Amazing service. My sales rep was Alif. He was such a professional & made me feel like a friend and gave me the best deals around. I felt like me wanted the best for m My sales rep was Alif. He was such a professional & made me feel like a friend and gave me the best deals around. I felt like me wanted the best for me, I been to other dealerships and felt up sold, like they were all about the money but didn't care about you and that's why I didn't buy from them. Alif was very friendly, funny, and gave me better deals than any other Toyota dealership I checked out in the GTA. I love my new car and I'm thankful for his amazing service. More

Excellent sales service provided by Ted and Conrad! I was very impressed with the professionalism, curtousy and friendly approach to client by both Teddy and Conrad. They explained all the details of my I was very impressed with the professionalism, curtousy and friendly approach to client by both Teddy and Conrad. They explained all the details of my lease including options so I feel comfortable that I am making a good deal. In the end I felt I made two new good friends. I am looking forward to keeping (over the coming years) my relationship with Ted and Conrad. Thanks very much Gentlemen! Emil Caraghin More

Comfortable, reliable, and personable! Initially, when we first walked in to browse, we had this pre-conditioned notion that all car salesmen were not to be trusted. Mohammed Irfan Shaikh t Initially, when we first walked in to browse, we had this pre-conditioned notion that all car salesmen were not to be trusted. Mohammed Irfan Shaikh treated us with the utmost professionalism, answered all of our numerous questions, and was never pushy. Purchasing a car was somewhat stressful for us, but he made us feel at ease and we felt a personal connection with him. Susan and I believe that we mutually benefited from the final outcome, and would highly recommend Mohammed and the Prius to all our friends. Thank you Mohammed! Julie and Susan More

Best car experience ever We knew we were going to lease our third Corolla. The previous ones were from another dealership, but we were not happy with the experience there..the We knew we were going to lease our third Corolla. The previous ones were from another dealership, but we were not happy with the experience there..the atmosphere was high pressure and slightly sleazy. Fortunately we were referred to Toyota On The Park. Our experience was totally positive right from the moment we walked into the showroom. We were returning our leased vehicle 6 weeks early in order to take advantage of a promotion that ended at the end of 2016. Our first contact with the dealership was by email where the deals were mentioned without us asking. For comparison we visited our previous dealership to check out what they had to offer. The initial response from them did not include the 1% interest deduction that we knew was available. It was only after we mentioned the promotion that it was applied to our offer. At our previous dealer we were given lots of double talk about the paint job that would be needed and other issues..blah blah blah. This chatter resulted in our needing to have $1000 plus on delivery cover the repairs and 1st payment...but we already made our December payment so they would have received 2 payments in December. Note that we do not pay a downpayment when we lease. We were also given the line that "we are losing money on this transaction". Sure..we believed that?!?!?! We were able to see through this junk talk and said we would think about it and left. We had an appointment the next day Toyota On The Park. At Toyota On The Park, we were treated with respect, as if we were family. We told Matt what we were looking for and that is exactly what he priced for us. There was no need to haggle or be on the defensive. There was no double talk nor attempts to gouge us on the condition of the car (which really wasn't too bad). This car was being returned with very low mileage. We signed the deal and were to return in 2 days to pick up the new car. Jordin was the person who was prepping the car for pickup. I turned and looked at the coffee area where he was at the sink WASHING THE LICENCE PLATE!! He also straightened it. That just showed us that this dealership has a great respect for their product and their customers. All being well, we'll be back in 4 years! More

Great Experience I recently bought a Toyota Venza at Toyota On The Park - through Ted. The entire experience was very memorable for me and my family. Ted was very prof I recently bought a Toyota Venza at Toyota On The Park - through Ted. The entire experience was very memorable for me and my family. Ted was very professional, knowledgeable, truthful and helpful. Ted was genuinely interested in completing the sale as a win-win deal. When I went to the dealership, I never thought that I would buy a car in the next 2 hours. It was Ted's persistence and professional behavior along with his straightforwardness that helped in me in making a quick decision. I have already recommended Ted to my friends and will continue to do so. More

Informative and patient I had the pleasure of meeting Jordan at the dealership and explained I wanted to test drive a vehicle but did not live in the province. He took me on I had the pleasure of meeting Jordan at the dealership and explained I wanted to test drive a vehicle but did not live in the province. He took me on a test drive, answered all my questions and even followed up with me the next day to wish me a safe journey back to Victoria. He was a pleasure to talk with and very knowledgeable about the car and it's different trim packages. He gave great customer service and took the time to answer all my questions even though I was not going to purchase the car through that dealership. Classy guy and would recommend him in a heartbeat to my family and friends. Martha Ferguson, Victoria, BC. More