Toyota On the Park

Service call. I brought my Toyota Rav4 for a routine oil change today and I dealt with Hon Ho. He was most unfriendly, aloof and rude in terms of his customer care. I brought my Toyota Rav4 for a routine oil change today and I dealt with Hon Ho. He was most unfriendly, aloof and rude in terms of his customer care. I was very unhappy with his poor attitude and his unpleasant demeanor. I told him how disappointed I was with my last oil change as the mechanic overfilled the reservoir. He made absolutely no attempt to apologize for this oversight nor did he offer me any comensation. It is obvious he does not like his job and he takes no pride in dealing with customers. I would never deal with him again. When I picked up my car after the service, I was served by Neelah Hashim who was very polite and helpful. She also gave me two tokens for a car wash. More

Good Customer service I had a very good experience for first visit in the service center. Job was done on time and everyone were professional and friendly. Thank you ever I had a very good experience for first visit in the service center. Job was done on time and everyone were professional and friendly. Thank you everyone ! More

Exceptional dealership.....exceptional employees When you enter the sales area you first notice the calm environment. The receptionist welcomes you and offers a coffee . I then meet my salesperson When you enter the sales area you first notice the calm environment. The receptionist welcomes you and offers a coffee . I then meet my salesperson Frank who is an enthusiastic, knowledgeable and caring young man. I explain that I just want to explore the purchase of a new car....no sale to-day. He gives me a tour of the Highlander and I'm impressed with the car and equally impressed with Frank. I ask for some preliminary information regarding cost and trade-in. A manager, Chris stops by and gives me a "ball park " figure. I thank everyone and tell them I still have to research another dealership. I arrive home and tell my wife how nice everyone has been. We return within the week, having decided on the Highlander and Toyota on the Park.....easy decision. Frank and Peter are there to complete the purchase. There is no pressure or negotiating. The transaction is totally painless. We then meet with Shelly of financial services. She is delightful and a pleasure to work with. Frank then gives me a tour of the dealership and I am even more impressed. The service and parts departments are in a building separate from the sales area. I meet service consultant Alisha who is very pleasant and knowledgeable. We then go to the restaurant/lounge area where one can wait while their car is being serviced....first class. This separation of functions helps explain my first impression of the showroom. Bottom line...great car and uniformly first class employees in a very special dealership. More

Great Service For A Decade Plus We've been loyal clients of this dealership for over a decade since they were back on Yonge Street. They've always been great to deal with and have go We've been loyal clients of this dealership for over a decade since they were back on Yonge Street. They've always been great to deal with and have gone the extra mile whenever we had any concerns. More

Good deal Shajee and Rui is a big help in making my decision on my 2017 Toyota Highlander. Thanks for giving me a good deal enjoying my new ride its awesome. A Shajee and Rui is a big help in making my decision on my 2017 Toyota Highlander. Thanks for giving me a good deal enjoying my new ride its awesome. And all the staff are friendly And the hot choco is great. Highly recommended. More

Dishonest and manipulative Force warranties on customers. When customer deny manipulate the invoice to add warranties. Dishonest and manipulative. Never will recommend or visit Force warranties on customers. When customer deny manipulate the invoice to add warranties. Dishonest and manipulative. Never will recommend or visit this dealership. Service sucks! More

Deal too good to be true. A job very well done Paul. In honor of "YOU" I decided to christen my new white, automatic YARIS with the remote starter "p a u l a". Until we A job very well done Paul. In honor of "YOU" I decided to christen my new white, automatic YARIS with the remote starter "p a u l a". Until we meet again, my best wishes to you and MERRY CHRISTMAS and HAPPY NEW YEAR to you and your family. Tot ziens Paul Johanna. More

Best ever! In all my many years of contact with auto dealers I have never had a more positive experience than when i was assisting my friend Johanna Kingma to re In all my many years of contact with auto dealers I have never had a more positive experience than when i was assisting my friend Johanna Kingma to replace her leased Toyota. Your sales consultant, Paul Barreto was the most pleasant and helpful sales person I have ever encountered. You are fortunate to count him on your team! Fred Dimmick More

Excellent personal service I have been having my cars serviced here since I bought my first Prius in 2005. The service is consistently excellent. Friendly, knowledgeable and ca I have been having my cars serviced here since I bought my first Prius in 2005. The service is consistently excellent. Friendly, knowledgeable and caring staff. The work is well done. The clean and inviting waiting area and free shuttle service are added bonuses. I did not like my recent sales experience at all. More

Sliding door recall on my Sienna Very friendly and professional atmosphere. On time service with a very clean waiting lounge. Alisha was very informative with the procedure of the r Very friendly and professional atmosphere. On time service with a very clean waiting lounge. Alisha was very informative with the procedure of the recall. I will definitely recommend this dealership to my friends and family. A+++ service More