Toyota On the Park | Page 174

Alisha has always worked with me to ensure the highlander is working at its best while understanding that cost can be an issue. I love having a direct number to her and she always calls me back. She emails is working at its best while understanding that cost can be an issue. I love having a direct number to her and she always calls me back. She emails me details when I am too busy to talk and they are always prompt to deliver me home when I drop off the vehicle. The vehicle is always running in perfect order, I love the car washing service and the overall cleanliness of the dealership and service centre. It was the service I have had with this highlander that led me recently to purchase an additional Toyota vehicle a 2014 4Runner - still about 7000Km away from needing its first service but thats okay I know where I will be taking it!! Aviva Chepurny More

I took my Sienna to Toyota On The Park this morning at 9 am to have a jammed power-window repaired. I spoke with Sameer Shivji and Sham Rattanshi and they had the window fixed by around 1 pm. Sameer explain am to have a jammed power-window repaired. I spoke with Sameer Shivji and Sham Rattanshi and they had the window fixed by around 1 pm. Sameer explained in detail how the mechanics of the power-window worked and how it was repaired. Sameer, Sham and the Toyota On The Park staff were extremely courteous, patient and professional. I will definitely go back to them for future routine maintenance or repair work. Keep up the excellent service! More

I bought my van in for a recall service and also to have my tail light replaced. Although it took a day, it wasn't all that bad with the shuttle that was provided. The driver dropped me off home and then my tail light replaced. Although it took a day, it wasn't all that bad with the shuttle that was provided. The driver dropped me off home and then picked me up when the van was ready. I have never been disappointed by the quality of work until now. First I found some grease streaks on the passenger seat near the gear shift side (from the recall servicing). This was not the true issue and can be cleaned off at a later date. Second the reason why I gave an okay rating. I had to go back to have the tail light re-seated. The original technician that worked on it had crimped the weather strip between the glass and tail light. And the tail light had a significant gap between the light and panel it was attached to. Although the situation was resolved to my satisfaction, please remind the technicians to be mindful about what they are replacing and how it would look. I am a proud Toyota owner and will show off and talk about my van to people who ask. Overall, I am very happy with the service department and would recommend it to anyone who asks. Thank-you. More

I met with Brad to discuss a quote for a new Sienna. He was very professional and respectful. He and his sales manager provided me with their best offer which was very reasonable. No pressure, no fuss, no was very professional and respectful. He and his sales manager provided me with their best offer which was very reasonable. No pressure, no fuss, no hidden details. All in all a very good experience. More

I went to Toyota on the Park looking for a Tacoma Truck beginning of Jan this year and met with Ted as a sales person and today I picked up my Car and I am very happy that I came to Toyota on the park and beginning of Jan this year and met with Ted as a sales person and today I picked up my Car and I am very happy that I came to Toyota on the park and met Ted who was excellent in giving a service. He was very professional and understanding of my needs. He kept me in mind for 2 months and called me any time he had a truck to show me and he made it very easy for me to buy my car. My truck had some scratches and dents and I was not sure if all those thing would get fixed when Ted told me that I don't need to be worried but he was right today I have my truck and I am very happy thanks to Ted and Toyota on the park. Ajmal Rahmani More

I purchased my Toyota Corolla at Toyota in the Park. I started by sending a fair and final offer to Brad Garrow, he didn't play the sales game with me, instead he got approval from his manager and accepte started by sending a fair and final offer to Brad Garrow, he didn't play the sales game with me, instead he got approval from his manager and accepted the offer straight up (and even threw in some free pin stripes). Financial Manager Joe Scavone explained some options to me with absolutely no pressure to purchase. From the offer to the tutorial, Brad was pleasant, thorough and really cared that I enjoy my car buying experience. I will absolutely recommend this dealership. Thank you gentlemen! More

I have given the rating I did because from the moment I entered the Service Centre, I received very friendly, helpful efficient service. Alisha greeted me with a "Welcome to Toyota". This was my first ser entered the Service Centre, I received very friendly, helpful efficient service. Alisha greeted me with a "Welcome to Toyota". This was my first service on my Rav 4. She informed me what would be done to the car and how long it may take. I told her that my brakes were squeaking and she set up having them looked @ as well. She also told me where the Customer Lounge was and that she would call me when the service was complete. She also asked if I wanted a car wash. The job was completed faster than I thought and everything, that was done, was done efficiently and clearly. It is nice to have a clean car too! I even received 2 chits to get 2 more car washes. Alisha was pleasant, friendly and efficient and said to contact her if I needed future assistance. I was very pleased with the attention she gave me! She is an asset to your organization! More

Hon Ho has been taking care of me and my 2007 Yaris for Hon Ho has been taking care of me and my 2007 Yaris for several years. He is an extremely personable individual who always goes out of his way to be Hon Ho has been taking care of me and my 2007 Yaris for several years. He is an extremely personable individual who always goes out of his way to be helpful, reassuring, honest and professional. It's nice that he also has a good sense of humour! On the few occasions that Hon has not been available, Alex Chan has also been a pleasure to do business with. The South African gentleman who runs the shuttle-bus (sorry, I don't remember his name!) is also a personal favourite. His service is prompt, courteous, and he has excellent road etiquette. On some occasions I've had to wait around several hours in the restaurant upstairs. What could easily be a tiresome experience is, instead, quite a pleasant interlude in a busy day. The food is just fine, the service very friendly, and it helps that the space is light and airy with plenty of comfortable seating. I enjoyed a good 45 minute nap there just last week! This is by far the best service centre I've ever used, whether in the US, UK, SA or here at home in Canada. More

The service was quick, efficient and easy to transact. The service was quick, efficient and easy to transact. I love the customer lounge where I can do useful work while waiting for the service (done in The service was quick, efficient and easy to transact. I love the customer lounge where I can do useful work while waiting for the service (done in about half an hour while I waited). It's clean, comfortable and quiet. More

I WENT FOR OIL CHANGE & TIRE ROTATION - THE CONSULTANT ALSO HELPED ME IN CHANGING HEAD LIGHT BULB AND WIPER BLADES WITH PLEASURE AND I GOT CAR WAS TOKENS - WHICH IS SAVING ME MONEY. CONSULTANT ALSO HELPED ME IN CHANGING HEAD LIGHT BULB AND WIPER BLADES WITH PLEASURE AND I GOT CAR WAS TOKENS - WHICH IS SAVING ME MONEY. More