Toyota On the Park

excellent customer service first time buyer thank you to Mario, Paul, and Alice for the amazing customer service. all 3 employees worked together to ensure I am happy and very satisfied with my thank you to Mario, Paul, and Alice for the amazing customer service. all 3 employees worked together to ensure I am happy and very satisfied with my purchase.as a first time buyer I have gone to different dealerships and different competing companies. I ended up purchasing from toyota on the park because of the solid base of information with regards to the vehicle and the quality of extended services that Toyota has to offer. I have never been happier with my choice. all 3 employees exceeded my expectations. they made me feel like a truly valued customer by paying attention to what model and specific details I wanted in the car and most importantly my budget and payment expectations. of course as a first time buyer I bombarded them with multiple questions and picked at every little detail in turn they provided very thorough explanations and addressed all of my concerns accordingly with regards to my purchase. I signed the agreement and walked out of the dealership feeling confident about my decision. when I picked up my car I knew I made the best decision. I definitely recommend this dealership and these employees to anyone who asks. I strongly believe that excellent customer service teamwork and communication between all of the employees makes the transition for buyers so much more easier, it ensures that needs and expectations are met. I cannot thank them enough for such an amazing experience. More

Superior Customer Service I have purchased four Lexus vehicles from Lexus on the park and recently had my IS-250 serviced and was complete blown away by the superior customer s I have purchased four Lexus vehicles from Lexus on the park and recently had my IS-250 serviced and was complete blown away by the superior customer service that I received from Alistair Baxter, General Manager of Lexus On The Park, Aaron Buck, General Manager of Toyota On The Park, Mario Ng, Service Manager, Sham Rattanshi, Service Consultant of Toyota On The Park and Shaw Johnson, Pre-Owned Sales Manager. All team members delivered outstanding customer service and superior problem solving resolution to create a driving experience compared to no other. Thank you all for your assistance. Morris Chance More

new car purchase Toyota on the park has employees with great customer service. From the moment I walked into the dealership, I was met with a professional and helpful Toyota on the park has employees with great customer service. From the moment I walked into the dealership, I was met with a professional and helpful team. I've been to a few dealerships before and overall this was the best experience I've had. There was no pressure from the sales team and everyone was friendly and knowledgable. I would recommend this dealership to anyone looking forward to making their next vehicle purchase. More

Customer Service Review Thank you Anastasia for the excellent customer service in my recent visit, greatly appreciated. Staff were friendly, efficient, and knowledgeable. I Thank you Anastasia for the excellent customer service in my recent visit, greatly appreciated. Staff were friendly, efficient, and knowledgeable. I received diagnostic update as promised, the work was completed timely. More

Customer Service Review Benni and Jason were both very professional.Benni is very approachable and efficient and always make sure her client's needs are met. They make buying Benni and Jason were both very professional.Benni is very approachable and efficient and always make sure her client's needs are met. They make buying cars easy for customers.I will definitely recommend Benni and Jason to my friends and colleagues. More

Outstanding level of service, honesty and knowledge! A most credible dealer who really focuses on your needs and listens very well. The Sales Manager, Matt Treacy is professional, courteous and most gen A most credible dealer who really focuses on your needs and listens very well. The Sales Manager, Matt Treacy is professional, courteous and most genuinely enthusiastic about the car buying process. A beautiful facility and everyone seems fully engaged in making the car buying process an enjoyable one. No high pressure tactics and extraordinarily knowledgable not only about the Toyota product but about the complicated world of paperwork and process. I have purchased four vehicles now from this group from both the Toyota and Lexus side and they are first class from start to finish. More

Exceptional Customer Service I have worked with many service departments over the years, and I can say that Alisha is the best service manager that I have ever had the pleasure wo I have worked with many service departments over the years, and I can say that Alisha is the best service manager that I have ever had the pleasure working with. Alisha is exemplary in her ability to make you feel like you are in the best of hands. She creates a trust in the Toyota brand. She always goes the extra mile and always has a smile on her face. I know when Alisha is there that things will get done right. She leaves nothing to chance. She is professional, thorough, detailed, and eager to help figure out a problem. More

Loving my Prius! My experience was fantastic! I was in desperate need of a car and Eugene took care of it ! He gave me all the options and in the end I purchased a Pri My experience was fantastic! I was in desperate need of a car and Eugene took care of it ! He gave me all the options and in the end I purchased a Prius, which I'm loving. Eugene was very knowledgable and a great people person, he made me feel comfortable and made the process smooth! Lee made the Finance side of things easy as well. I will be telling all my friends to talk to Eugene for their next vehicle and would definitely recommend Toyota on the Park to anyone! Thanks Jeff More

Good Work I brought my Corolla in for service (64,400 KM). Everything was fine. Hon is always easy to work with and explains everything thoroughly. The cafet I brought my Corolla in for service (64,400 KM). Everything was fine. Hon is always easy to work with and explains everything thoroughly. The cafeteria is a great place to work with free Wifi and coffee that is actually good. Thanks again. More

Thank you When I purchased car I was really happy with the service Rezaual Khan provided. After have an incident recently I returned to get my car fixed and was When I purchased car I was really happy with the service Rezaual Khan provided. After have an incident recently I returned to get my car fixed and was really happy with the way I was treated. Adriana Delgado really helped me out a lot. I took the car to Scarborough Toyota to be fixed and I am really great full for the service. All the staff were really nice and helpful and I really appreciate it. More