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Toyota On the Park

Toronto, ON

4.4
1,822 Reviews
Toyota On the Park's relocation from Yonge and Lawrence to our brand new state of the art facility at the corner of Eglinton and Leslie gives you a more comfortable vehicle shopping experience. We like to think of it as the evolution of retail car buying At Toyota On the Park, everything we do is about making sure your experience is memorable and positive, to the way you're treated when you walk into our showroom, to the speed and quality of our service. You will find amenities that make your visit that much more enjoyable - a gourmet catered restaurant to a convenient business lounge with accessible Wi-Fi. You won't waste a minute of your valuable time while you're here. Our service department is outfitted with an express lube center capable of servicing your vehicle and having you back on the road in less than 30 minutes - without ever having to make an appointment. Our focus is reflected in our commitment to the community in which we live and work. So you can expect to see us actively involved in a variety of charity and community events throughout Toronto. At Toyota On the Park we look forward to serving you, our valued customer, for years to come. Feel free to drop by for a visit any time. Or come by for a quick tour, a test drive or a complementary car wash.
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1077 Leslie Street

Toronto, ON

M3C 2J7

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Showing 1,822 reviews

November 24, 2015

New Corolla Purchase This is my fourth lease or purchase transaction with Ted Jafarzadeh. As always, Ted listened, taking in my changing family needs and budget parameter More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jafarzadeh, Ali Nikpour
November 23, 2015

Not pushing. Professional. Friendly. Sure, it was an expensive afternoon but I could not be more satisfied with my experience at Toyota on the Park. From the moment you enter the door, st More

by BestClientEver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alif Budhwani
November 23, 2015

Very satisfied I have taken my Toyota vehicles to this dealership for many years. i have always found their service bookings staff helpful and accommodating. They More

by SPK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Hamblin
November 22, 2015

Very uneven service We have been using this dealership for approximately 8 years. The level of service received is not consistent. It really depends on the day of the wee More

by Taye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russell Lagman
Nov 23, 2015 -

Toyota On the Park responded

Hello, First of all , I would like to thank you for taking the time to write about your service experience with us , your feedback is always very important to us as sometimes we do not know what we''re doing wrong unless we hear from Guest like yourself. I have looked into why the tire was not here on Saturday and apparently the tire distributor was late in delivering it, but nevertheless we should have notified you of this before you came down. As for myself not being here on Saturday, we do have 2 Assistant Service Managers and one of them is always on duty on Saturdays. we will for sure discuss your review at our next circle with my Staffs as our goal to to deliver top service which in your case hasn't happened so i want to personally apologize for this, as a way of saying we're sorry, i have added a note on your file " one season of tire storage for free" that you can use on the next season. i want to thank you for your continuing business. best regards, Mario Ng service Manager 416-391-6801 mng@toyotaonthepark.ca

Nov 23, 2015 -

Taye responded

Thank you for your kind offer. I appreciate that you took the time to respond.

Nov 23, 2015 -

Toyota On the Park responded

sorry me email address is : mng@toyotaonthepark.ca

November 20, 2015

EXCELLENT SERVICE! This was the best customer service experience my husband and I have ever had. His professionalism is exemplary. We are 100% satisfied with his servi More

by J. & M. Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 17, 2015

Service with a smile To get the best out of your vehicle, it needs timely and professional service. Anastasia did not simply advise me, she made me feel comfortable with w More

by Masood Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Hamblin
November 17, 2015

Didn't recommend maintenance menu Was shocked to learn needed full brake replacement and 2 new tires when I brought car in for oil change. Was not recommended maintenance menu between More

by Shocked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Alisha Shah, Anastasia Hamblin, Sandy Lau
Nov 18, 2015 -

Toyota On the Park responded

Hello, I'm very sorry to hear about disappointment on your last service visit, please provide me your invoice number, ( it starts with TOS) so that i can look into your service history and i will get back to you. your feedback is always very important . Thank you, Mario Ng Service Manager Toyota On The Park

November 14, 2015

WOW!GREAT!EXCELLENT! I have been a Toyota customer for many years and I have always pleased with the service of my second MATRIX. There have been no surprises with the cos More

by Elizabeth Reimers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 11, 2015

Will be a repeat customer! Upon our arrival at the dealership, Ted was assigned to look after us. Ted was courteous and professional. He took his time to understand what we were More

by KWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jafarzadeh, Lee Vyner
November 11, 2015

An unpleasant surprise made palitable by a great consultant I found Anastasia Hamblin to be an excellent all round Service Consultant. I was very grumpy when told that the per-estimate service cost included 4 n More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Hamblin
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