Back

Straightline Kia

Calgary, AB

4.8
1,036 Reviews
Welcome to Straightline Kia ! As of June 1st, 2017, we officially became Straightline Kia. Straightline Kia are ecstatic to be able to offer you the best customer service & car buying experience possible in the city of Calgary. We welcome you to visit the dealership at any time for a visit and to see what we're all about. Our Vision - "SHIFTING THE EXPERIENCE" We are a dealership that is built around and prides itself on excellent customer service and transparency. We want your vehicle purchase to be a positive and exciting experience. We have an excellent and knowledgeable team of advisors to help guide you to the perfect vehicle for you. We understand that there is a lot of competition in the marketplace which means that for us, taking amazing care of you as our customer is our top and number one priority.
Contact Dealership

100 Glendeer Circle SE

Calgary, AB

T2H 2V4

Directions

By Type

Showing 1,036 reviews

April 29, 2022

Excellent vehicle, the manager Rick resolved my question re bill of sale and 3M protection cost - they helped me with that 3 weeks after buying the vehicle which is great. There was a small error they fixed More

by jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gurnick Gill
May 03, 2022 -

Straightline Kia responded

Hey Jon, Rick Brar here from Straightline KIA. Jon I am confused on your statement. We have a signed offer from you on Feb 15th with an agreed upon price. On April 21st we had a conversation you wanted your entire front end of your vehicle wrapped with 3M protection and ceramic paint protection. Our conversation started based on you wanting to take possession of the vehicle right away and not letting the protection dry. That protection cost was $2000 which brought up the price of your vehicle. Not $3000 as you mentioned in your review. I am confused on how you think we scammed you Jon when you were very persistent on getting this protection on your vehicle. You told me you needed your vehicle that day so I pulled some strings to prioritize your work so you could get it that same day. Jon, we work really hard to have the best reviews in Calgary for our KIA store, based on our customer service. If you did not understand your pricing please get in contact with me and I can go over it again with you, however to say we "scammed" you is quite incorrect information. You had thanked me for getting your vehicle ready in time and you seemed happy to take it home. I am concerned how this gratitude turned into disappointment. We are happy to buy back your vehicle if you are not happy with it. I look forward to hearing back from you Mr.Fonseca. Thanks, Rick Rick Brar General Sales Manager (403) 243-9997

May 04, 2022 -

jon responded

Ok I’ll email you the paperwork showing the price was increased when I urgently needed the vehicle, charged twice for GST, and if you can remove the double GST charge I’ll remove my review. But when we spoke previously you said there is no chance of getting compensated for a different dealership error i thought it’s a waste of time asking..

May 04, 2022 -

Straightline Kia responded

That's strange Jon. Can you please send me over the paperwork you have? If this is true we will cut you a cheque back of the difference. If what you are saying is true no one should be charged GST twice. Please send me over your documents for me to review and I can come back to you with a solution. Thanks Jon, Rick

April 16, 2022

Once they get your money then that's it. No one got back to me about my issue. Everytime I contact them they just kept saying "end of month". It's been 4 months and have not heard back. Ba More

by Economics
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Beagle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Deng
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Straightline Kia responded

Thank you for bringing this to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information. I'm sorry your experience didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Brar General Sales Manager (403) 243-9997

April 07, 2022

Once again I received amazing service from Straightline Kia when I needed a new oil pan. Thank you to Rodger Sallans, Chris and Brooke for all your great service. Carla R. More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Sallans
Apr 08, 2022 -

Straightline Kia responded

Carla, Thank you so much for your kind words for Rodger, Chris, and Brooke, and for taking the time to leave us this wonderful feedback! SHIFTING THE EXPERIENCE Rick Brar General Sales Manager

March 18, 2022

When face to face with the people of Kia the experience is top notch ! They go the extra mile for their customers. More

by brittany.hildenbrand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Straightline Kia responded

Thank you so much for your kind words, Brittany, and for taking the time to leave us this wonderful feedback!

March 12, 2022

Nice to see a dealership offering below MSRP pricing in a time where deals are few and far between. Friendly, down to earth staff. Will definitely buy my next vehicle here!! More

by steelwoolsheep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Straightline Kia responded

Thank you so much for your review! We are glad Danny was able to take care of you. Rick Brar General Sales Manager

March 07, 2022

Picked up a Kia Soul yesterday, Danny was rude and it was an unpleasant experience with him. The finance people were amazing. More

by Winnie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Deng
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McDow
February 28, 2022

I had a great experience at Straightline Kia. It is a very welcoming dealership and ready to help you get what you ask for. Jane in sales, was so very pleasant with getting me set up for my 2022 More

by anniejarvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Beagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Mullett
Mar 12, 2022 -

Straightline Kia responded

Thank you so much for your review Annie! We are glad Jane and Darren was able to take care of you. Enjoy your new Soul and welcome to the Straightline KIA family! Rick Brar General Sales Manager

Mar 12, 2022 -

Straightline Kia responded

Thank you so much for your review Annie! We are glad Jane and Darren was able to take care of you. Enjoy your new Soul and welcome to the Straightline KIA family! Rick Brar General Sales Manager

February 22, 2022

Purchased a new vehicle. No pressure sales. My wife and I had a great test drive. Easy financing experience. On delivery pickup, had great training on all new vehicle feature More

by lavinskas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Deng, Gurnick Gill, Adam McDow
Mar 12, 2022 -

Straightline Kia responded

Thank you so much for your review! I am glad our team was able to take care of you. Enjoy your new vehicle and welcome to the Straightline KIA family! Rick Brar General Sales Manager

February 13, 2022

Great service. Good explanations and was not sold any extras that we didn't need. Treated very well. More

by John.quigg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Quigg, Adam McDow
Feb 16, 2022 -

Straightline Kia responded

Thank you John! Danny Deng always does great by his clients. I am glad Tim will look after you when you come to service your Seltos Thank you for the positive feedback Rick Brar General Sales Manager

February 13, 2022

I had a great experience with straightline kia, the service was excellent and Danny was the best More

by Valerian Akselrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Deng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McDow
Feb 16, 2022 -

Straightline Kia responded

Thank you Valerian! Danny Deng always does great by his clients Thank you for the positive feedback Rick Brar General Sales Manager

...
45
...