
Signature Mazda
Richmond, BC
Filter Reviews by Keyword
By Type
2,039 Reviews of Signature Mazda
Very good I had been booked for a short oil change service, etc, but the service advisor said that since I was close to 48,000 km, we should try to do a full se I had been booked for a short oil change service, etc, but the service advisor said that since I was close to 48,000 km, we should try to do a full service. I asked about the time it would take and he said it would be completed by a certain time and my vehicle was actually finished a whole hour earlier than projected! This was marvellous as I had time constraints that day. Also, I just want to mention that I am pleased to see that you have an older female service advisor in that department. More
very good The dealer agent is nice, answered all my questions and tried to solve all the problems I met since I don't have too much knowledge about car. Over al The dealer agent is nice, answered all my questions and tried to solve all the problems I met since I don't have too much knowledge about car. Over all the service was fine. More
very good. Overservice is my concern because the dealer agent try to add more srvice everytime I service my car and I don't have too much knowledge about car. Overservice is my concern because the dealer agent try to add more srvice everytime I service my car and I don't have too much knowledge about car. More
Straightened things out. My service account said I only had 1 year of free service but when I initialled leases the car, was suppose to be 2 years, I showed him the msgs and h My service account said I only had 1 year of free service but when I initialled leases the car, was suppose to be 2 years, I showed him the msgs and he fixed it, I had also paid for 1 service due to previous service advisor not caring about my complaint. He credited my account for 1 minor service More
My recent service They had my go ahead to replace a component as part of my regular maintenance. They checked and said it did not need to be replaced yet. This demonstr They had my go ahead to replace a component as part of my regular maintenance. They checked and said it did not need to be replaced yet. This demonstrated their honesty and professionalism. I appreciated this and take it as yet another reason why I and my family are repeat customers. In a world in which so many over charge and provide poor service it is a relief and pleasure to have a fair and reliable place to take my car. More
Excellent Service Friendly, Professional, Informative. From the moment you book your appointment you are taken care of. During the service you are cared for, and well a Friendly, Professional, Informative. From the moment you book your appointment you are taken care of. During the service you are cared for, and well after you are questioned as to make sure everything was top tier. More
Excellent service provided by David. David was very efficient in letting me know of the repair progress and explained the repairs involved. He kept in touch and let me know as soon as the David was very efficient in letting me know of the repair progress and explained the repairs involved. He kept in touch and let me know as soon as the car was ready. More
Fast service The service was friendly & I was able to lease & drive off with my vehicle on the same day. The car has great features & drives smoothly. The service was friendly & I was able to lease & drive off with my vehicle on the same day. The car has great features & drives smoothly. More
Great experience Efficient service and friendly service. The car purchased was very clean and William took time to explain the car features in detail. We are still mis Efficient service and friendly service. The car purchased was very clean and William took time to explain the car features in detail. We are still missing the rubber mats as agreed on though. More
Very happy I didn't expect to buy a Mazda but a Manager's Demo became available when i was shopping around. I am very happy with the way it all worked out from t I didn't expect to buy a Mazda but a Manager's Demo became available when i was shopping around. I am very happy with the way it all worked out from the initial suggestion that I come have a look at a vehicle that was close to my price point, to the test drive, the negotiations, the service - everything has gone very well. I have never had a new vehicle before and I didn't realize how much i would enjoy it. I am a very happyt customer. More