Signature Mazda
Richmond, BC
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1,880 Reviews of Signature Mazda
Good Salesperson Jeffrey was an excellent salesperson who answered all of my questions. He followed up with concerns and was not pushy like other sales people at diff Jeffrey was an excellent salesperson who answered all of my questions. He followed up with concerns and was not pushy like other sales people at different dealerships. More
Twelve month service I was informed when I arrived that my service appointment was not until the next day. Thankfully Sean was helpful and said he would manage to fit me I was informed when I arrived that my service appointment was not until the next day. Thankfully Sean was helpful and said he would manage to fit me in and provide the courtesy car I had arranged. When speaking to the person who made my 12 month service appointment I confirmed with her the day and date that I wanted the appointment. Mistakes happen and I assume she made an error when inputting the date. My car was in service for 5 hours, 2 hours longer than expected, however, I appreciated that Sean stayed in communication with me about the delay and the reason for it. I was surprised when William, who, assisted us when we took possession of the car 11 months ago came up to the desk when I was paying to say hello and ask how I liked the vehicle. A nice touch. More
great customer service and good atmosphere had my regular maintenance work done and they also did the recall work as well. The area while waiting to get my service done is stocked with tea and had my regular maintenance work done and they also did the recall work as well. The area while waiting to get my service done is stocked with tea and coffee and most importantly wifi so I can work while waiting. More
New lease After two years on a four lease the team made it possible for me to obtain a new mazda and upgrade from a 2016 to a 2018 After two years on a four lease the team made it possible for me to obtain a new mazda and upgrade from a 2016 to a 2018 More
Excellent Purchase Experience We recently purchased a new Mazda 6 from Signature. Everyone on staff was extremely professional and courteous. Although we had a bit of a hiccup wi We recently purchased a new Mazda 6 from Signature. Everyone on staff was extremely professional and courteous. Although we had a bit of a hiccup with the paperwork, our sales manager ensured that everything was completed correctly and that we were completely satisfied. This is our second Mazda purchased through this dealership and would highly recommend them. More
Always a great experience!! Staff are so courteous, professional & helpful. It's always nice to see so many familiar faces ..... have a chat & a great cup of coffee while waitin Staff are so courteous, professional & helpful. It's always nice to see so many familiar faces ..... have a chat & a great cup of coffee while waiting for my service to be completed. I would recommend Mazda dealership to anyone looking for a superior experience in car shopping. More
Excellent service Service for my Mazda 5 minivan on Wednesday, January 31, 2018 was quick and efficient. Details of service were well explained. Service completed on Service for my Mazda 5 minivan on Wednesday, January 31, 2018 was quick and efficient. Details of service were well explained. Service completed on time as advised. More
Finished my lease after 3 years and bought the car. I leased a Mazda CX-5 3 years ago from Signature Mazda and ended up buying the car at the end of the term. 3 years into driving the CX5 and I have no I leased a Mazda CX-5 3 years ago from Signature Mazda and ended up buying the car at the end of the term. 3 years into driving the CX5 and I have no regrets about the purchase and feel that even after 3 years it’s still one of the best CUV’s available. In terms of Signature, I have always been impressed with their level of service, from the initial sales people that I dealt with to their service department. They didn’t pressure me at all when I was shopping different brands and were very helpful and knowledgeable. They let me test drive the car with just my wife, which is a much better experience in my opinion than Honda, which insisted on having a salesperson accompany us to convince us to buy their car. A huge part of the reason why I ended up buying the CX5 after the lease was the service department. They were great throughout my 3 year lease and I have confidence that they will continue to provide great service. Arash, heads their service department and really goes all out to make sure that you are happy. I’m a bit picky when it comes to cars and he made sure that any issues I had were dealt with and explained. They also have complimentary pastries, cookies and great coffee... not the most important thing in a service department but a really nice bonus. More
Excellent and prefessional service. I was unsure what kind of SUV to buy, I met Sara Cardona and she was very professional, she made different financial settings and compared different I was unsure what kind of SUV to buy, I met Sara Cardona and she was very professional, she made different financial settings and compared different options, showed me pros and cons of each car and its price, Sara clarified all my doubts, finally I felt I took my best choice. I had full support throughout the operation and obtaining my credit. All very professional and friendly. Julia very kind. Thanks Patrick for getting the credit. For all your attention, thank you very much. My family and I we are very happy with our new brand car. Salvador CR. More
Helpful and fast I received several reminders to book for the service appointment. After I have made the appointment, I got email confirmation. When I brought my car i I received several reminders to book for the service appointment. After I have made the appointment, I got email confirmation. When I brought my car in, I was warmly received and details of the service explained. The service was done in an hour and I was notified by phone. I am very satisfied with the service. Thanks Signature Mazda! More