
Signature Mazda
Richmond, BC
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2,078 Reviews of Signature Mazda
Nice staff, perfect service. Kelly Wei helped me to book meeting match my schedule, and she assigned co-worker support to building in parts and navigation inside my new car. Kelly Wei helped me to book meeting match my schedule, and she assigned co-worker support to building in parts and navigation inside my new car. More
Mazda service experience Thursday October 25, 2019 Friendly, helpful, organized - prior to work done, reviewed what would be done & the price & time involved - estimated time was close to actual & at t Friendly, helpful, organized - prior to work done, reviewed what would be done & the price & time involved - estimated time was close to actual & at the end work done was reviewed, explained & findings were explained as well. Upon returning home there have not been any extra rattlings or odd noises which can sometimes happen if parts are not properly screwed back on etc. More
Fast & Efficient The setice people said it would be a wait to get our vehicle into service. It was busier than usual but we got in quicker and the service was complet The setice people said it would be a wait to get our vehicle into service. It was busier than usual but we got in quicker and the service was completed faster. It was appreciated that they told us a proper estimated time and then we were pleasantly surprised. He also answered my husband’s questions. More
love the dealership hate this dealerrater tool once again, i am submitting a review that will probably be rejected, thus wasting my efforts, this feedback too is quite poor. which is unfortunate as once again, i am submitting a review that will probably be rejected, thus wasting my efforts, this feedback too is quite poor. which is unfortunate as the dealership is great, great service, great people More
Vehicle Upgrade made easy! Working with the sales department, and the staff from the sales department, made upgrading to a new 2018 Mazda 3 Sport easy and enjoyable! They, (the Working with the sales department, and the staff from the sales department, made upgrading to a new 2018 Mazda 3 Sport easy and enjoyable! They, (the sales staff), were helpful and accommodating in getting me, what I felt was a fair deal all around. The service staff were equally as helpful in getting the new vehicle ready! Overall, a very good experience!! More
Extremely helpful staffs kelly was very helpful when I confusion what car to buy. she offered me to test drive a couple cars. she gave me many options as to what I should be kelly was very helpful when I confusion what car to buy. she offered me to test drive a couple cars. she gave me many options as to what I should be looking forward when purchasing a new car. Great service from Kelly and thank you for helping me get a brand new car! More
Always great service. I had a warning light come on in my car. When I looked in the manual it said tire pressure sensor. So I took my car to a gas station to check the air I had a warning light come on in my car. When I looked in the manual it said tire pressure sensor. So I took my car to a gas station to check the air in the tires. One tire was very low. I filled it up and went home. Early the next morning I called the dealership & left a voicemail with service for an appointment to check the car as the warning light was still on. I said I would be in school after 9am, but could come after 1pm for an appointment. They called back when I was away from the phone, left a voicemail confirming the appointment & said to only call back if I needed to cancel. This was so helpful to me. When I arrived for my appointment, everyone was friendly and helpful as always. My tire ended up having two punctures, which they promptly fixed and I was on my way quickly. It was the service from Mazda that impressed me from my first visit to the showroom & it continues with each interaction I have with the dealership. More
Another great experience Always a great experience where you are treated professionally and courteously. Staff always take the time to explain things clearly and they show i Always a great experience where you are treated professionally and courteously. Staff always take the time to explain things clearly and they show interest in the customer More
Very satisfied Service is very prompt, polite, and helpful. The shuttle driver is also very courteous. I appreciate being treated with respect and have recommend Service is very prompt, polite, and helpful. The shuttle driver is also very courteous. I appreciate being treated with respect and have recommended Signature Mazda to others. More
Excellent Service These guys always do a great job. Checked my car out on short notice and no charge for the inspection. I'm very happy with the service here! These guys always do a great job. Checked my car out on short notice and no charge for the inspection. I'm very happy with the service here! More