Signature Mazda

first service was done as promised and return one hour earlier than promised, plus washed and vacuumed. but $100 for an oil change is ridiculous was done as promised and return one hour earlier than promised, plus washed and vacuumed. but $100 for an oil change is ridiculous More

very helpful staff -I feel like I can approach them in the future if I have any problems with learning the many features of my new car -I feel like I can approach them in the future if I have any problems with learning the many features of my new car More

Wonderful experience Nice greetings by the service department. Efficient work which got my service done before I had to leave. Through and patient walk through with explan Nice greetings by the service department. Efficient work which got my service done before I had to leave. Through and patient walk through with explanation of the procedures done on my car today. More

Consistently good service from all staff I have been coming to this dealership for service over the past two years. The entire staff are helpful and very accommodating. Appointments are kept I have been coming to this dealership for service over the past two years. The entire staff are helpful and very accommodating. Appointments are kept by them and me and the vehicle is always ready at the agreed upon time. More

Excellent customer service I went to the Mazda auto mall, Alice and Stacy they did good job, professional knowledge and big smile, let me feel be welcomed. I like them a lot I went to the Mazda auto mall, Alice and Stacy they did good job, professional knowledge and big smile, let me feel be welcomed. I like them a lot More

Excellent service The appointment was for a minor service but since emission, complete brake fluid exchange and automatic transmission services had not been done before The appointment was for a minor service but since emission, complete brake fluid exchange and automatic transmission services had not been done before, these services were done as well. Thanks to Corinne Stadel for alerting me to have the additional services done. More

Friendly, Efficient, accommodating Being able to purchase my car with a very good price at the end of the day, I left signature Mazda satisfied and ecstatic about the car. Being able to purchase my car with a very good price at the end of the day, I left signature Mazda satisfied and ecstatic about the car. More

Thank you for good service Thank you for your good service, and I appreciate you sending me to my Co. And pick me up getting my car,drink coffee there Thank you for your good service, and I appreciate you sending me to my Co. And pick me up getting my car,drink coffee there More

Great customer service, knowledgeable staff This has been the least stressful car purchase I’ve been a part of. From dealing with Simon and Davis on the sales side to the ease of setting up the This has been the least stressful car purchase I’ve been a part of. From dealing with Simon and Davis on the sales side to the ease of setting up the vehicle with Alicia’s knowledge. Simon and Davis were extremely friendly and professional and easy to deal with. I really appreciated Simon providing me the initial prices of the 2018 Mazda 3 and the 2018 Mazda CX 5 last December despite knowing that it would be months before I’d be purchasing a car. When I returned in May, Simon was off so I dealt with Davis. I really appreciated how Davis set me up with what I would say is a true and honest test drive. I call it this because he allowed me to take the vehicle without him being present so that really allowed to enjoy the vehicle and envision what it would be like to actually own that vehicle. However what I loved most about this method of test drive was the fact that I could bring the CX 5 to my parents place to ensure that my elderly parents and my handicapped sister could get into the CX 5 easily and to see what it would be like to get my sisters wheelchair into the trunk. The fact that I was able to get my parents and sister into the vehicle, give them a quick test drive without bringing them down to the dealership was a big deciding factor on me getting the CX 5. I enjoyed the negotiation part of purchasing the CX 5. I felt that Davis was honest, upfront and fair about everything with me and in the end, I was extremely pleased with what I got for the vehicle. When the day came to pick up the vehcile, Davis introduced me to Alicia, who he called the tech specialist. It didn’t take me long to see what she’s called that. Alicia was super knowledgeable and I like the fact that she helped me set things up with the vehcile and took the time to explain everything I needed to know because this allowed me to just drive the vehcile away and enjoy it without having to fiddle with everything on my own. Depsite it being her lunch time, Alicia also personally put my license plates on my car for me. I appreciated her doing so and not just passing the buck and making me wait for a service guy to do It. Loved my experience with Signature Mazda and I would defibtely deal with these three again and recommend friends and family to them should they be looking for a Mazda. Thank you Simon, Davis and Alicia! I’ve had my CX 5 now for just over a week and am enjoying every minute of it!!! More

Goes above and beyond for customer service Larissa was very personable and she went above and beyond to help resolve the problem with my car. She even test drove it and showed the technician ex Larissa was very personable and she went above and beyond to help resolve the problem with my car. She even test drove it and showed the technician exactly what was wrong with the car so they could fix it. She informed me every step of the way on the process. She has great customer service. Give her a big raise. More