
Signature Mazda
Richmond, BC
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2,078 Reviews of Signature Mazda
Excellent Service Had my car in for minor servicing and through the inspection it was ascertained that I needed a couple of other things taken care of which required pa Had my car in for minor servicing and through the inspection it was ascertained that I needed a couple of other things taken care of which required parts being brought in for the repair. Despite this unplanned extra work I was still out in the original expected time, which I very much appreciated. More
Always excellent service We continue to be completely satisfied with the services we receive from signature Mazda service department. We receive prompt, professional reasona We continue to be completely satisfied with the services we receive from signature Mazda service department. We receive prompt, professional reasonably priced service. Thank you More
Better than anticipated We educated ourselves on a 2018 Mazda 3 before coming to Signature Mazda. Our salesman Simon was top notch. He was attentive to our needs and forthc We educated ourselves on a 2018 Mazda 3 before coming to Signature Mazda. Our salesman Simon was top notch. He was attentive to our needs and forthcoming with information. Of all the things in life,I hate shopping for vehicles the most...I dread the experience. Simon was respectful of our needs and helpful in every way. He put me at ease and made it a pleasurable and low stress experience. Thank you Signature Mazda! More
Amazing customer service We love the customer service provided by all the staff at this dealership. We have been coming to this dealership for over 4 years now and would hig We love the customer service provided by all the staff at this dealership. We have been coming to this dealership for over 4 years now and would highly recommend this dealship to all. More
Service Sean was helpful, efficient in processing my Servicing appointment. He quickly and clearly listed what was to done. Any questions were answered in Sean was helpful, efficient in processing my Servicing appointment. He quickly and clearly listed what was to done. Any questions were answered in a knowledgeable manner More
Brief visit for vehicle recall The service was prompt and fast. I was in and out within 45 minutes for a vehicle recall by Mazda. Only complaint is the terrible music they were pl The service was prompt and fast. I was in and out within 45 minutes for a vehicle recall by Mazda. Only complaint is the terrible music they were playing in the waiting area. Irritating and annoying. More
Perfect experience That was a perfect experience of leasing a new car at this dealership, I would recommend more people if they need referrals. This is the best. That was a perfect experience of leasing a new car at this dealership, I would recommend more people if they need referrals. This is the best. More
Professional. Service and maintenance is completed in a time Although the service was good I feel like their was some up-selling regarding the service that was recommended or necessary. The cost for my service a Although the service was good I feel like their was some up-selling regarding the service that was recommended or necessary. The cost for my service appointment was considerably higher than I think it should have been. Considering the km. on my car, age of my Mazda, and how I drive my vehicle I am surprised that it required it's second wheel alignment, a new battery, etc. I did agree to the service recommendations but I feel that cost will be a consideration in bringing my vehicle in for service in the future. I purchased my vehicle at Signature Mazda and have had it serviced regularly and exclusively at the dealership. More
Excellent service from start to finish. It was the smoothest experience of buying a vehicle I have ever had. Your mazda team really works well together. I LOVE my new vehicle. I am already t It was the smoothest experience of buying a vehicle I have ever had. Your mazda team really works well together. I LOVE my new vehicle. I am already telling all of my co-workers and friends not only about the vehicle itself but also about the excellent service I received. Thanks Mazda. Kathy More
Great service Easy to book service appointment online. Prompt response by service department with offers of alternative appointment dates/times when requested date/ Easy to book service appointment online. Prompt response by service department with offers of alternative appointment dates/times when requested date/time not available. During the check in, scope of service to be done clearly explained and costed out. Optional recommended service offered but not aggressively pursued/pushed. Service team staff professional and respectful. Service provided in estimated time frame and without any "surprises", ie additional unexpected work and cost. Complimentary car wash and light vacuum cleaning done. All season to winter tires swap done without charge since was done with regular maintenance. Waiting in dealership lounge comfortable. Great complimentary coffee. More